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the restaurant is not in the hotel
accommodating, friendly staff that took the extra steps to make sure we were well-taken care of. the room was tight for a family of four but comfortable
location brilliant, parking easy and not expensive, well appointed, room was a little noisy, but would request one overlooking garden next time!
Beautifully decorated hotel in the centre of Chinchon. Great value for money. As with previous recommendations, do try their restaurant - the roast lamb is superb!!!
Excellent room and parking facility, spotless and location.
Very pleasent city
We loved the town of Chinchon, and the location was very central. It had parking available The bathroom could have been cleaner. The night was warm, and it was too noisy outside to have the window open, and the air conditioning, although effective, was loud and disturbing.
We found the hotel delightful, across the road from the Paradore and almost as luxurious. The staff are lovely. The hotel is about 100 yards from the famous Plaza where there are many restaurants. Currently reception offers a discount voucher for one of the restaurants.
Excellent town centre location but still quiet, free secure parking beneath the hotel, good value for money.
No central heating in bathrooms
beautiful hotel in old convent in the nice village of Chinchon. we were very disappointed that although it was 27 degrees the swimming pool was closed due to 'end of season'.
The atmosphare,location and the service There is no parking on site
Beautiful parador and ideally located in the city center. Rooms too modern for parador style. A great plaza Mayor with possibility to dine on a balcony overlooking the plaza Mayor Not so much about the hotel itself, but during our stay the plaza Mayor was not so nice due to the build up of the podium for the bull fight later that week. That made the plaza Mayor for dining in the evening not the nicest place.
upgrade to a suit because they could not locate your booking at first. set in a beautifull town no
This Parador is one of the most impressive I have stayed in. The 17th century Convent ambience has been remarkably preserved..... lucky nuns in those days!! The front-desk staff could benefeit from refresher courses in customer care and how to handle small problems without displaying sarcastic arrogance.
Hotel in good location with excellent facilities quality of both dinner & breakfast were produced to a very high standard, we would strongly recommend this hotel staff were very helpfull No complaints at all
Garage was convenient but it took a couple of tries for us to understand the door system - two gates to pass through for security.
The hotel is a self-contained house built around an internal courtyard which gives a feeling of security. The rooms were a very good blend of old style and new facilities. It was hard to get the attention of reception when we arrived because the hotel was all shut up even though we arrived during the 1 hour period that we had indicated. However it was siesta time and the staff were very good after that.
Rooms were charming and immaculate...lots of antiques. Quiet area out of town. Price was great for one night...45 minutes from airport. We were there in late may...only one other hotel guest...pool not open nor was restaurant. ..no internet!! Not walkable to town where parking is impossible.
Situated just outside a very interresting village - but no information in room as to what was available in the village Had to send back one meal out of two becaause steal was cold. Other meal OK. No apparent access available to swimming pool - though we gave up easily!
The setting for this hotel is absolutely stunning. The staff speak little English which made for a truly Spanish experience. I would highly recommend this hotel to anyone who likes serene settings and traditional Spanish Hospitality.
The location was good with a nice pool but the bad weather meant we could not use it. apart from the two of us the only other guests were a conference party which was kept seperate. We were the only guest staying in the hotel which meant there was no atmosphere, we were the only diners in the evening as well. food quality was only average but expensive, we left without eating breafast as a table had been set in the reception area for 2 people. Very dissappointed.
It was extremely pleasant location and very comfortable rooms, etc. Great side trip from Madrid or instead of staying in the city. The town nearby is fantastic too.
We were able to change the booking several times without difficulty or penalty. The swimming pool looked attractive but we did not have the time to use it. We were able to dine at a time of our choosing. The absence of a lift.
I have stayed at this hotel before. I tend to base myself there whenever I have a few things to do around the south of Madrid, as it's a very different experience from staying in Madrid itself. I like its location in the countryside (albeit as part of an urbanizacion) but also close to Chinchon, which has a number of good restaurants. There's a nice pool for relaxing beside when the weather is good. Some of the double rooms are quite small - okay for someone on their own, not so good for a couple.
Fantastic large pool, great for kids -- though oddly they dont normally provide pool towels. It was about 1.5 km outside the old city, a nice walk, but no regular shuttle service so you need to rely on taxis. The hotel staff were extremely friendly and helpful. A very nice place to relax and get away.