CityClass Hotel Caprice am Dom, Cologne Hotels from $73

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Overall Rating

Based on 2,001 reviews

Location

9.4 "Terrific location."
Service

9.2 "World class service."
Breakfast

9.0 "Excellent breakfast."
Wellness Area

7.3 "Wellness & sports facilities were pleasant enough."
Room

4.4 "Rooms are not good."
Vibe

3.8 "Vibe wasn't good."
Comfort

3.4 "Not very comfortable."
WiFi

2.7 "Disappointing internet connection."

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Overall Rating

Based on 1,180 reviews

Location

9.4 "Terrific location."

9.9 "99% liked the proximity to sightseeing."

8.2 "Great parking, according to 82%."

10.0 "100% liked the proximity to shopping."

10.0 "City centre within easy reach, said 100%."

10.0 "100% enjoyed the restaurants & bars nearby."
Service

9.2 "World class service."

9.5 "95% found the staff to be very friendly."

8.2 "82% said the reception staff was great."

9.1 "91% thought the service was very professional."
Breakfast

8.8 "Breakfast is good."
Wellness Area

7.7 "Wellness & sports facilities were pleasant enough."

8.3 "83% loved the sauna."
Room

4.1 "Rooms are not good."

3.5 "65% didn't like the uncomfortable beds."

3.8 "62% said rooms were small."

2.6 "74% complained about the bathroom."

0.3 "Air conditioning was criticized by 97%."

2.6 "74% thought they were poorly maintained."

2.3 "77% had problems with the shower."

0.5 "95% criticized the small bathroom."

1.0 "For 90%, the rooms looked old."

2.8 "72% said the bathroom was dirty."

3.6 "64% found problems with the furniture."
Vibe

3.6 "Vibe wasn't good."

1.2 "88% criticized the unstylish hotel."
Comfort

3.0 "Quite uncomfortable."

3.5 "65% didn't like the uncomfortable beds."

3.4 "66% thought it was too noisy."

3.8 "62% said rooms were small."

0.3 "Air conditioning was criticized by 97%."

0.5 "95% criticized the small bathroom."
WiFi

2.7 "Disappointing internet connection."

3.5 "65% thought it was overpriced."

2.2 "78% said the wifi quality was bad."

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Overall Rating

Based on 180 reviews

Location

9.5 "Terrific location."

8.3 "Great parking, according to 83%."
Service

9.3 "World class service."

9.7 "97% found the staff to be very friendly."

8.6 "86% said the reception staff was great."
Breakfast

9.2 "Excellent breakfast."
Room

4.5 "Rooms are not good."

3.9 "61% didn't like the uncomfortable beds."

3.0 "70% complained about the bathroom."

3.9 "61% said rooms were small."
Comfort

3.8 "Not very comfortable."

3.9 "61% didn't like the uncomfortable beds."

4.0 "60% thought it was too noisy."

3.9 "61% said rooms were small."
WiFi

2.7 "Disappointing internet connection."

2.7 "73% said the wifi quality was bad."
Amenities

2.5 "Terrible amenities."

2.6 "74% thought the building wasn't nice."

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Overall Rating

Based on 160 reviews

Location

9.5 "Terrific location."
Service

9.2 "World class service."

9.6 "96% found the staff to be very friendly."
Breakfast

9.0 "Excellent breakfast."
Value for money

6.8 "Average value."
Room

4.0 "Rooms are not good."

3.7 "63% said rooms were small."

2.1 "79% complained about the bathroom."

0.4 "96% criticized the small bathroom."

3.5 "65% didn't like the uncomfortable beds."
Vibe

3.7 "Vibe wasn't good."
Comfort

3.5 "Not very comfortable."

3.7 "63% thought it was too noisy."

3.7 "63% said rooms were small."

0.4 "96% criticized the small bathroom."

3.5 "65% didn't like the uncomfortable beds."

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Overall Rating

Based on 480 reviews

Location

9.6 "Terrific location."

9.7 "97% thought it was easy to get to the train station."

8.2 "Great parking, according to 82%."
Breakfast

9.2 "Excellent breakfast."
Service

9.1 "World class service."

9.7 "97% found the staff to be very friendly."

8.1 "81% said the reception staff was great."

9.3 "93% thought the service was very professional."
Value for money

6.2 "Average value."
Room

4.0 "Rooms are not good."

2.2 "78% complained about the bathroom."

4.3 "57% didn't like the uncomfortable beds."

3.6 "64% said rooms were small."

1.2 "For 88%, the rooms looked old."

0.5 "95% criticized the small bathroom."

0.2 "Air conditioning was criticized by 98%."

3.3 "67% thought they were poorly maintained."

1.9 "81% had problems with the shower."
Comfort

3.7 "Not very comfortable."

3.6 "64% said rooms were small."

4.3 "57% didn't like the uncomfortable beds."

3.9 "61% thought it was too noisy."

0.5 "95% criticized the small bathroom."

0.2 "Air conditioning was criticized by 98%."
Vibe

3.5 "Vibe wasn't good."

1.5 "85% criticized the unstylish hotel."
WiFi

2.4 "Disappointing internet connection."

2.7 "73% thought it was overpriced."

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Hotel type

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Clean rooms"

"Friendly service"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

6.7

review from

First proposed room was with this smell of cigarettes but staff proposed another room in 10 minutes.

Reviewed Dec 2010 by Anonymous
6.0

review from

The hotel is very conveniently located with the Christmas markets almost just outside the door and shopping only a few blocks away. The shower above my shower leaked down into the ceiling of the bathroom. They offered the use of their spa showers while another room was being prepared for me.

Reviewed Dec 2010 by Anonymous
6.7

review from

We went to Cologne for the Christmas markets and this hotel is ideally situated between the Rhine and the Alter Markt.Room was fine for a stay of 4 nights and the staff helpful. Complaints from earlier reviewers about the cost of wifi are not justified because the hotel is a Deutsche Telekom "Hot Spot" and these are DT's standard charges not the hotel's. In any case, the hour you pay for as a minimum can be used in any other Hot Spot throughout Germany, not just in the hotel.

Reviewed Dec 2010 by Anonymous
6.7

review from

all

Reviewed Nov 2010 by Anonymous
6.3

review from

perfect location in the city

Reviewed Nov 2010 by Anonymous
6.4

review from

The hotel was very clean & very central to all amenities.

Reviewed Dec 2007 by Anonymous
5.2

review from

noisy corridor

Reviewed Sep 2007 by Anonymous
4.8

review from

good breakfast... right in the heart of the old city... near the rhine.... and also just 10 minutes from the hauptbahnhof. one unfriendly guy... and we got a 4th floor room.. which was like an attic afterthought! upto 3rd floor - the rooms were much better!

Reviewed Jul 2007 by Anonymous
5.2

review from

the size and the cleanness and the location of the hotel since I did not see other room conditions, my assessment is only about room number 401

Reviewed Jun 2007 by Anonymous
8.0

review from

Friendly atmosphere

Reviewed May 2007 by Anonymous

8.0

review from

Friendly atmosphere

Reviewed May 2007 by Anonymous

6.7

review from

First proposed room was with this smell of cigarettes but staff proposed another room in 10 minutes.

Reviewed Dec 2010 by Anonymous
6.7

review from

We went to Cologne for the Christmas markets and this hotel is ideally situated between the Rhine and the Alter Markt.Room was fine for a stay of 4 nights and the staff helpful. Complaints from earlier reviewers about the cost of wifi are not justified because the hotel is a Deutsche Telekom "Hot Spot" and these are DT's standard charges not the hotel's. In any case, the hour you pay for as a minimum can be used in any other Hot Spot throughout Germany, not just in the hotel.

Reviewed Dec 2010 by Anonymous
6.7

review from

all

Reviewed Nov 2010 by Anonymous

6.0

review from

The hotel is very conveniently located with the Christmas markets almost just outside the door and shopping only a few blocks away. The shower above my shower leaked down into the ceiling of the bathroom. They offered the use of their spa showers while another room was being prepared for me.

Reviewed Dec 2010 by Anonymous
6.3

review from

perfect location in the city

Reviewed Nov 2010 by Anonymous
6.4

review from

The hotel was very clean & very central to all amenities.

Reviewed Dec 2007 by Anonymous
5.2

review from

noisy corridor

Reviewed Sep 2007 by Anonymous
4.8

review from

good breakfast... right in the heart of the old city... near the rhine.... and also just 10 minutes from the hauptbahnhof. one unfriendly guy... and we got a 4th floor room.. which was like an attic afterthought! upto 3rd floor - the rooms were much better!

Reviewed Jul 2007 by Anonymous
5.2

review from

the size and the cleanness and the location of the hotel since I did not see other room conditions, my assessment is only about room number 401

Reviewed Jun 2007 by Anonymous

CityClass Hotel Caprice am Dom

$73+

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