CityClass Hotel am Heumarkt

The hotel is located in the heart of the old town, making it perfect for exploring the city and visiting nearby attractions such as the Christmas markets, museums, and the Rhine River.

The beds are comfortable and provide a good night's sleep, although a few guests mentioned that the pillows or mattresses could be improved.

Yes, the hotel offers parking for guests, providing convenience for those arriving by car.

The hotel offers a restaurant and bar with great food options, and guests can also enjoy special diet menus and have food delivered to their accommodation.

The hotel maintains a very clean facility, with clean rooms and well-maintained amenities. However, a few guests mentioned specific issues with the shower flooding the bathroom.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests appreciated the sauna facilities, which were described as quiet and high quality. It's a great way to unwind after a day of exploring the city.

The hotel offers parking with a discount, which was appreciated by guests. It's a good option for those traveling by car, especially considering the usual city parking rates.

If visiting during the Christmas markets, guests found the hotel to be in the perfect location, with markets just a few meters away. It's an ideal choice for a festive stay.

Some guests mentioned that the rooms were on the smaller side, so if space is a priority, it's worth considering this aspect when booking.

The front desk staff received praise for being friendly and helpful, providing excellent service and valuable tips on nearby attractions and activities.

Depending on the room location and day of the week, there might be some noise from nearby bars. Guests suggested being mindful of this when selecting a room.

The hotel is conveniently located within walking distance of several attractions, including the Wallraf-Richartz-Museum, Museum Ludwig, and the Kölner Dom.

Some guests mentioned that the shower design led to water flowing onto the bathroom floor, so it's something to be aware of when using the facilities.

The hotel's location was praised for its proximity to the city's main sights, but some guests noted that the narrow alleys leading to the hotel could be dark at night, so it's worth considering for those with mobility concerns or arriving late.