Excelsior Hotel Ernst am Dom provides elegant accommodation in Cologne and is a few minutes on foot from Cologne Central Station. It is a short walk from Cologne Cathedral and is close to the area's well-known attractions.
There are a range of facilities available to guests of the hotel, such as a beauty centre, a sauna and an express check-in and check-out feature. It also provides child-minding services, a currency exchange and a reception that operates 24 hours a day.
Excelsior Hotel Ernst am Dom features 140 air conditioned rooms. A mini bar and movies-on-demand are also provided.
The hotel's restaurants, taku and Hanse Stube, offer guests dinner every night. In the evening, guests are invited to relax in the cozy lounge bar. There is also the added convenience of an on-site restaurant.
Located in Altstadt, Excelsior Hotel Ernst am Dom is surrounded by a wealth of shopping, nightlife, and eateries, making it the ideal base when on holiday. The hotel's multilingual staff will ensure that every guest has a comfortable stay.
Services and conveniences
Dining
Basics
Accessibility and suitability
General
Bathroom
Parking and transportation
Laundry
Things to do
Family friendly
Spa
Workspace
Health and safety
Media and entertainment
Outdoor
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's dining options like?
Excelsior Hotel Ernst am Dom offers two restaurants, taku and Hanse Stube, providing dinner every night. Guests can also enjoy the cozy lounge bar and an on-site restaurant for added convenience.
How is the hotel's cleanliness and maintenance?
While some guests mentioned the need for room renovations, others praised the hotel's beauty and comfort. The staff's friendliness and the hotel's easy access to everything were highlighted, with some guests noting the need for air conditioning and better maintenance in certain areas.
What can I expect from the hotel's staff and customer service?
Guests have consistently praised the staff's friendliness, helpfulness, and attentiveness. The multilingual staff ensures a comfortable stay, and the hotel's treatment of children has been particularly appreciated, with special amenities provided for young guests.
Is the hotel suitable for families with young children?
Excelsior Hotel Ernst am Dom is family-friendly, offering babysitting or child care services and cribs for young children. Guests have appreciated the staff's special treatment of children, including thoughtful amenities and personalized care.
What are the best times to visit the hotel?
The hotel's location in Altstadt makes it an ideal base for holidaymakers, with easy access to shopping, nightlife, and eateries. While some guests have noted the need for air conditioning and room renovations, others have highlighted the hotel's friendly staff, comfortable rooms, and excellent proximity to Christmas markets.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Request a room with a view of the cathedral for an unmatched experience, as several guests praised the location and view from their rooms.
Consider Upgrading for Modern Rooms
Some guests mentioned that while the hotel exudes old-world charm, certain rooms may benefit from renovation, so consider upgrading to a modern room for a more contemporary experience.
Take Advantage of the Central Location
The hotel's central location near the train station, cathedral, and various attractions makes it convenient for exploring Cologne, according to many guests.
Indulge in the Breakfast
Guests highly recommended the breakfast, with many praising the exceptional quality and variety of the offerings, making it a highlight of their stay.
Request a Room Away from Noise
If you are sensitive to noise, consider requesting a room away from the cathedral bells, as some guests found the noise disruptive, particularly with open windows.
Enjoy the Michelin-Starred Restaurant
Consider dining at the hotel's Michelin-starred restaurant, Hanse Stube, as it received high praise from guests for its exceptional food and service.
Take Note of Room Amenities
Some guests mentioned that the rooms are spacious and comfortable, while others highlighted the need for air conditioning and modern facilities, so it's advisable to check room amenities before booking.
Appreciate the Thoughtful Staff
Many guests appreciated the friendly and helpful staff, particularly for their attentiveness to guests' needs and their warm treatment of children, making it a family-friendly choice.
Be Mindful of Room Selection
Some guests noted that certain rooms may have small or outdated bathrooms, so it's recommended to inquire about the specific room features before booking.
Consider the Cigar Lounge
If you're a cigar enthusiast, consider visiting the hotel's cigar lounge, as it was strongly recommended by guests for a unique and enjoyable experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | October |
Average price (weeknight) | $502 |
Average price (weekend night) | $587 |
Value for money | 8.1 |
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Distance to city center | 0.2 mi |
Nearest Airport | Cologne Köln/Bonn |
Distance to airport | 9.4 mi |