Basics
Accessibility and suitability
Bathroom
General
Services and conveniences
Media and entertainment
Bedroom
Family friendly
Workspace
Dining
Health and safety
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a complimentary breakfast with a good selection, including a kid-friendly buffet and special diet menus upon request.
Is the hotel's location convenient for exploring the city?
The hotel is centrally located, making it easy to reach the main station, cathedral, and various museums within minutes. It's also close to bars, restaurants, and shops.
How is the cleanliness of the hotel rooms?
The hotel ensures clean and comfortable rooms, with guests noting the cleanliness and comfort of the rooms, as well as the modern and up-to-standard facilities.
What are the hotel's unique offerings?
The hotel provides a glass of champagne upon arrival, a spacious room with a small balcony, and a cellar for safe bike storage. Additionally, the staff is friendly, welcoming, and quick to solve any issues.
Is the hotel suitable for families with children?
The hotel offers a kid-friendly buffet and spacious rooms, making it suitable for families. Additionally, the staff is friendly and accommodating.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Street Noise
Several guests mentioned that the hotel can be noisy, especially on weekend nights. Consider requesting a room away from the street to minimize noise disturbance.
Consider Upgraded Rooms
Some guests noted that the standard rooms were a bit small. If space is a priority, consider upgrading to a larger room or a renovated room for a more comfortable stay.
Explore Nearby Museums
The hotel is conveniently located near several museums, including the Wallraf-Richartz-Museum, Kolumba, and Museum Ludwig. Take advantage of this proximity for a cultural experience.
Check for Room Renovations
Guests appreciated the newly renovated rooms. Inquire about the availability of these modernized rooms for an enhanced stay experience.
Be Mindful of Noise from Nearby Activities
Some guests mentioned noise from nearby events or construction. If sensitive to noise, consider checking for any ongoing activities during your stay.
Pet-Friendly Accommodation
The hotel allows pets, but charges may apply. If traveling with pets, inquire about the pet policy and associated fees in advance.
Accessibility Features
The hotel offers accessibility features such as an elevator and rooms accessible by elevator, catering to guests with mobility needs.
Breakfast Selection
While many guests praised the breakfast, some noted a lack of variety in the buffet. Manage expectations regarding the breakfast selection.
Consider Seasonal Rates
The hotel experiences high season in June and low season in April. Plan your visit accordingly to potentially benefit from lower rates during the off-peak period.
Contactless Check-in/Check-out
Take advantage of the hotel's contactless check-in/check-out process for a convenient and efficient arrival and departure experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | June |
Average price (weeknight) | $205 |
Average price (weekend night) | $112 |