Pros (+) Hotel is amazing
Cons (-) No food, too many COVID 19 restrictions
3 stars
Courtyard by Marriott Columbus West/Hilliard
Photos of Courtyard by Marriott Columbus West/Hilliard
Overview
Courtyard by Marriott Columbus West is situated in Columbus and features an indoor pool. It also provides a 24-hour reception, laundry facilities and an express check-in and check-out feature.
The hotel has 150 rooms and has been recently refurbished. A gym is available to those wanting to keep active while travelling.
Courtyard Columbus West provides rooms equipped with a hair dryer.
Courtyard Hotel West Columbus (Ohio) features a conveniently located on-site café. Each evening, guests can relax in the lounge bar. There is also the added advantage of an in-house restaurant.
Port Columbus International Airport is under a 25-minute drive from Courtyard by Marriott Columbus West. Ohio State University, Greater Columbus Convention Center and Nationwide Arena are an easy car trip away.
Latest deals for Courtyard by Marriott Columbus West/Hilliard
Amenities at Courtyard by Marriott Columbus West/Hilliard
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
- Business center
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Hypoallergenic
- Allergy-free room
- No smoking
- Pets not allowed
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Streaming service
Dining
- Restaurant
- Bar/Lounge
- Coffee machine
- Coffee shop
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bathroom
- Hairdryer
- Toilet
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
General
- Telephone
- Storage available
Pool
- Heated pool
- Indoor pool
Parking and transportation
- Free parking
Things to do
- Gift shop
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Courtyard by Marriott Columbus West/Hilliard
7.7
Good
531 verified ratings
Wonderful
259
Very good
70
Good
71
Okay
23
Fair
39
Mediocre
15
Poor
54
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, highlighting the modern lobby and comfortable beds. However, there were significant concerns regarding cleanliness, with reports of dirty bathrooms and musty smells. Many guests also noted the lack of amenities like free breakfast and food options due to restrictions.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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Pros (+) Overall Hotel was pleasing in appearance, clean, and nice staff. Bed was soft and comfy, as were the pillows and comforter.
Cons (-) Bistro didn't open till 5pm. Also only had frozen pizza. Had to pay $5 for our 2 cups of coffee. No complimentary coffee in the lobby.
Pros (+) The staff did a great job at checkin. They set us up with a room right next to the pool on the fly. The salt water pool with sliding doors that open right next to it were fantastic. You basically get two entrances to your room. If your kids love to swim definitely stay on the first floor. The staff is responsive and friendly.
Cons (-) Unfortunately since it is family friendly if a football or other camp/tournament is in town you are screwed. Screaming adolescent kids running up and down the hall without supervision. Apparently some parents are only too happy to go get drunk and get away from their brats. Call ahead and see who else is booked there first.
Pros (+) Very clean, comfortable.
Cons (-) The noise on the doors, needs a little oil.
Pros (+) Nice room.
Cons (-) Some kind of obnoxious rental event in the ballroom filled the hotel lobby with low-rent (non-staying) types. (No, not black) Also, this same event filled the parking lot to over-flowing so that paying guests had to circle the lot for 30 minutes hoping to luck into an open spot. Decide whether you are running a hotel, or a "special events" venue.
Pros (+) There are so many nice things about the Marriott Columbus west. It's a great location close to shop stores and leave my family's home. Nice rooms. Friendly staff. Clean facilities.
Pros (+) The staff was friendly and the lobby and room were clean
Cons (-) The furniture in the ie. desk chair and sofa were in poor condition. I couldn't even work at the desk because of the chair.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is wonderful, clean, and inviting, making it a great choice for a comfortable stay. The low season is in March, and the high season is in June, so consider these times for a more relaxed or bustling experience, respectively.
How is the quality of the beds at Courtyard by Marriott Columbus West?
The hotel offers clean and spacious rooms with very comfortable beds, ensuring a restful night's sleep for all guests.
Is parking readily available at Courtyard by Marriott Columbus West?
Absolutely! The hotel provides free parking, making it convenient for guests to bring their vehicles without any extra hassle or cost.
What can I expect from the food quality at Courtyard by Marriott Columbus West?
The hotel features a restaurant and bar with a variety of dining options, although some guests have mentioned that breakfast is not included. Additionally, the bar has been described as outrageously expensive, so it's worth considering dining options in the nearby area.
How is the cleanliness and customer service at Courtyard by Marriott Columbus West?
The hotel is well-maintained, with friendly and accommodating staff. However, some guests have mentioned concerns about cleanliness, such as the need for more charging outlets, a larger coffee pot, and improvements in the maintenance of certain facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
March is mentioned as the low season, which could be a good time to visit for those looking to avoid crowds and potentially find lower rates.
Check Nearby Attractions
The hotel is conveniently located near various attractions, including Ohio State University, Ohio Stadium, and North Market, making it a great choice for those looking to explore the area.
Be Mindful of Noise
Some guests noted that rooms facing the indoor pool area could be noisy, especially in the mornings. Requesting a room away from the pool might lead to a quieter stay.
Verify Breakfast Inclusion
Several guests were surprised to find that breakfast was not included. It's advisable to confirm the breakfast inclusions at the time of booking to avoid any unexpected charges.
Consider Room Renovations
While some guests mentioned the rooms were clean and spacious, others noted that certain areas seemed outdated and in need of renovation. Checking for recently refurbished rooms might be beneficial.
Inquire About Internet Access
A few guests experienced issues with the internet. It's advisable to inquire about the status of the internet and any ongoing maintenance upon check-in.
Check for Room Amenities
Some guests mentioned a lack of certain amenities, such as microwaves. If specific amenities are important, it's recommended to confirm their availability before booking.
Be Cautious of Pool Conditions
Several guests mentioned issues with the pool, including cold water, cleanliness, and safety concerns. It's advisable to check the current status and condition of the pool before planning a visit.
Consider Noise from Common Areas
Due to the layout of the hotel, some rooms may be susceptible to noise from common areas. Guests sensitive to noise may want to request a room away from high-traffic areas.
Location
2350 Westbelt Drive, Columbus, OH 43228
What's nearby
- Ohio State University4.8 mi
- Ohio Stadium5.3 mi
- Whetstone Park5.7 mi
- Wexner Center for the Arts5.9 mi
- Nationwide Arena6.4 mi
- American Electric Power6.6 mi
- Nationwide Mutual Insurance Company6.6 mi
- Center of Science and Industry6.6 mi
- Greater Columbus Convention Center6.7 mi
- Main Street Bridge6.8 mi
- LeVeque Tower6.8 mi
- Columbus Crew Stadium6.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Columbus West/Hilliard
Low season | December |
|---|---|
High season | February |
Average price (weeknight) | $136 |
Average price (weekend night) | $201 |
When to book a room at Courtyard by Marriott Columbus West/Hilliard
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city center | 7.1 mi |
Nearest Airport | Columbus |
Distance to airport | 12.3 mi |
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