Luxury Inn and Suites Copperas Cove

Some guests have reported cleanliness issues, such as thick dust on furniture and old food behind the TV. Additionally, there have been reports of bed bugs in one of the beds and a smelly, dirty, and non-functional fridge.

Guests can check in anytime after 2:00 PM and check out anytime before 11:00 AM.

Some guests have mentioned a lack of parking space for a 26’ U-Haul truck with an auto on a trailer and the absence of signage for the parking situation before entering the parking lot.

There have been reports of unsatisfactory customer service, including an incident where a guest requested supplies to clean up a bathroom accident and was met with a negative response from the manager’s wife.

Some guests have mentioned that there are no breakfast options available at the hotel.

Several guests reported issues with cleanliness, including bed bugs, old food, and a smelly, dirty fridge. It's advisable to thoroughly inspect the room upon arrival and report any issues immediately.

If you're arriving with a truck and trailer, it's recommended to inquire about parking options beforehand, as some guests faced challenges finding suitable parking for larger vehicles.

The hotel is located near railroad tracks, which may result in noise disturbances. Guests sensitive to noise should consider this factor when booking.

Some guests had negative experiences with the staff, particularly during late-night requests. It's important to manage expectations and communicate clearly with the hotel staff for any assistance needed.

As the hotel does not offer breakfast, guests may want to explore nearby dining establishments for their morning meals.

Guests mentioned a mold/mildew smell in the rooms. Those sensitive to such odors should consider inquiring about room conditions before booking.

If you encounter any maintenance issues in your room, such as a malfunctioning fridge, it's advisable to report them immediately to ensure a comfortable stay.

Due to varying cancellation policies, guests should clarify the specific terms related to their room type and provider to avoid any inconvenience.

In the event of unsatisfactory experiences, guests may want to consider alternative accommodation options in the area to ensure a pleasant stay.

In the case of disputes or unsatisfactory interactions with staff, it may be helpful to document the details and consider escalating the matter to management if necessary.