Pros: I loved how easy it was to rent a car no trouble at all. The car was perfect and very nice. The car ran smooth and no trouble at all.
Feb 23 2017
Pros: It was a quick in and out, both picking up and dropping off. The person I dealt with was very pleasant.
Cons: The instructions on the documentation on how to complete the transaction when dropping off the car were inaccurate. It talked about a drop box, but there was none. It did not mention whether to leave the keys in the car or not.
Cons: Although they took my debit card to reserve the rental, they would not accept it when I went to pick up the car. This is despite a $3K limit on the card. Should have been informed when reserving the car!
Jul 5 2016
Pros: They had the car ready. Employees were very nice.
Cons: Somewhat dirty. Didn't like all of the extra fees/taxes they charged. $40 more than what I was quoted.
Pros: 15 hr plus delay due to weather website shows counter close's at 1030pm local, we arrived at 1015pm and no one was there thus costing me $150 usd for a taxi to round Rock. If I was the manager I'd fire those people as there were 4 other groups in my situation.thanks for nothing alamo!