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Very ugly hotel!!! Incredeble high prices!!! Most dirty beach in Philippines!!! Very ugly hotel!!! Incredeble high prices!!! Most dirty beach in Philippines!!!
Hotel is good, but it just opened, so there are some drawbacks. But I think that in a short time to fix them. On the territory of absolutely no waste basket, the water in the shower goes bad. Otherwise, great, new hotel.
the rooms were comfortable the bed was comfortable the pool and a jacuzzi are very nice easy access to taxi the menu was very good easy access to the airport friendly staff access to the casino from inside the hotel a little bit confusing but access to the workout room and access to the rest of the hotel was easy
The location is ideal as it is right across the street from the airport. We had to catch a flight the next day, so it was convenient to just take a short walk to get to the airport. The rooms are large and spacious, and the bathrooms were a refreshing change from some of the other places we stayed at because there was good water pressure and the toilet flushed without having to pour buckets of water into the toilet bowl. The wifi was also good, and it was the best connectivity I had the entire trip. There is also an outdoor pool where you can enjoy a nice swim. The food at the restaurant was mediocre and pricier than outside restaurants and other hotels.
Staffs were kind and some even funny but it was almost no wifi. Ok breakfast but so so restaurant. There was nothing around...
Staff are incredible. I was able to see the owners work during my stay. Details start from the top down. Thank you Dennis, Karen, Ivan, maryss, and the rest on the restuarant staff. Thank you very much!!!! Merong salamat po!!! Jason pimentel Nothing
This hotel is excellent for a resort holiday. We had our own cottage with a lounge, bedroom and two bathrooms. The unit looked over the water and had a big verandah with an outside table and a hammock. The water in the sea was very warm and great for swimming. The staff were very friendly and helpful. It is too far from shops for shopping so we just decided to make the most of the resort facilities. The drawback of this is that we did not have much contact with the local Philippino communtiy. The Philippines is also a very poor country. When we did go for a walk outside the hotel we were constantly approached by people wanting to sell us something or asking for money. Although people were polite I don't think I would like to walk outside by myself at night.
relaxed atmosphere, friendly and helpful staff the time it took before our room safe was opened (it was broken a=and held our money and passports) - it took most of the day before the safe was drilled open which meant our room was occupied by staff for the entire time. No compensation was offered for the inconvenience
Location. It's near the airport. Shower heads need upgrade or clean up. They have calcium deposits around it.
bugs in the room; loud noises in the hallway with children running around
Free airport shuttle, comfortable beds, mini kitchen Lighting controls are quite confusing
Flawlessly clean, very thoughtful service, the free shuttle to the airport was an unexpected treat... The free breakfast was elegant and delicious... The bed itself was the most comfortable in all of the Philippines (in my experience)... The shower heavenly. Staying at Goldberry made me so, so happy. cant think of a thing!
The shower area was tiny!
Staff is very kind, room excellent. If you don't need extra facilities, it's OK, also because it's half way between city and airport. Good choice of cable TV channels in the room. Internet working well and free. No swimming pool, no fitness room. The area outside is not very good and the hotel is quite isolated on a traffic road. You need to take a taxi for going everywhere.
they try to charge me more claming that booking .com charge 10 percent for every night for my ten nights reservation even i stay only 4 night. so i had to pay for them 10 percent for ten nights they try to charge me more claming that booking .com charge 10 percent for every night for my ten nights reservation even i stay only 4 night. so i had to pay for them 10 percent for ten nights
Cleanliness of the hotel and location is just right in terms of mileage from main tourist attractions, hotel staff are courteous, helpful and very accomodating. Pick up time at the airport upon arrival by the car service didn't happen bec. of wrong time interpretation of hotel lobby attendant, so we have to hire car service from the airport.
I really like how they keep the guest rooms speak and span as well as the other parts of the hotel. Their food is also good. The staff, needs more training though, particularly in dealing with guests. They cannot adjust to specific needs of their clients. The reservations officer also needs to adhere to the terms agreed on with the booking system. Unnecessary charges were being imposed simply due to differences in imterpretation of very simple provisions in the reservation documents, i.e. room rates and exhange rate.
Staff room needed cleaning, needs some remodeling - advertises wifi, but it doesnt work
Nice staff Location remote, far from city. Close to sea but no real beach. No restaurangs within walking distance except the hotel restaurang which was OK. Have to use taxis a lot and some drivers cheating you.