Coudes Hotels

Friendliness Didn't clean up a spill on the carpet after the first night

Staff had very good english and it really helped me as i didnt have any french. The buffet breakfast was very expencive at 12 euro per person

the breakfast bread was good that the only positive thing I found in this hotel. junior duite is definitively not a suite but 2 small rooms and one has a camp bed. bathroom is very old and durty so are pillow and blanket. Than looby carpet is really old, and durty. and finally if you need the elevator on the moning you may wait for 20 min to get the change to see the unique elevator full

The vicinity to town Too high cost for this kind of hotel. Accomodations (double beds separating), very uncomfortable. Room too hot, could not adjust temperature, very uncomfortable. Parking fee is rediculous, that is taken advantage of the customer. Noisy room.

The staff were very friendly and the partner restaurant good. The underground car park was a bit of nightmare going between the two floors as the ramp was very narrow on the bend and is very tight for a mid range saloon (which was brand new and so we didn't want to scratch it!!)

On arrival we had a problem with our room but this was sorted out promptly, professionally and to our utmost satidfaction. We found the staff very friendly and helpful, The location was close to the city and restaurants. The hotel restaurant was good as was La Table de Thierry in the old town.. There are 2 type of executive rooms and this should be pointed out to guests on booking.

Looccation and easy access from the motorway No

Airco in the room. The breakfast was very good. We had a connected room (2+3) which was very easy with the children!

Helpful staff.Excellent breakfast. Bedroom facilities,such as lack of two bedside tables,are too basic for this class of hotel. Taxi booked by hotel was grossly overpriced.

Bathroom dirty air con did not work in one room no tea making facilities

Central to Clermont Sites. Poor bar facilities. Tea cups in the bedrooms were of poor quality plastic.

Reasonable size room Breakfast like a bun fight,insufficient staff and not made aware of what was available.also as with most hotels in the ones we looked at on your website coffe/tea facilities in rooms would have been nice.

There was some confusion as I had booked a family room but was told I could not stay in the room with 3 children. I explained that I booked this and enquired before I travelled and it was ok. I also explained that I had a another booking in August 09. The receptionist cancelled this booking without really offering an alternative. Very abrupt

convenient for stop-over while travelling, with friendly staff and a cheerful breakfast room. We were grateful for an excellent recommendation for dinner as their own restaurant was closed. Quite a noisy street location, (though there is double glazing which helps if you don't mind sleeping without fresh air). The lift goes to half-landings instead of to your floor which is a bit inconvenient for carting luggage. We thought it rather expensive for what was on offer - compared with other hotels in France.

The staff were all very helpful and friendly. The hotel is convenient because it's close to the interstate. The room did not have a shower, only a bathtub. I think for 3 stars there should be a shower. We stayed on the night that the hotel restaurant was closed. The staff recommended a local restaurant for dinner. We did not have a good experience there.