American Inn & Suites
Photos of American Inn & Suites
Overview
Amenities at American Inn & Suites
- Room service
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Express check-out
- ATM on-site
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Body soap
- Towels
- Air-conditioned
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Conditioner
Services and conveniences
- ATM on-site
- Express check-out
- Room service
- 24hr front desk
- Key card access
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Upper floors accessible by stairs
Bathroom
- Toilet
- Toilet paper
- Shower
- Private bathroom
Dining
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
General
- Family rooms
- Storage available
Pool and spa
- Hot tub
Parking and transportation
- Free parking
Things to do
- Golf
Health and safety
- Daily housekeeping
Reviews of American Inn & Suites
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the rooms at American Inn & Suites?
Some guests have mentioned concerns about cleanliness, including dirty rooms, dirty bath tubs, and moldy ceilings. However, others have found the beds comfortable and appreciated the daily housekeeping.
What are the common concerns about the hotel's amenities?
Guests have expressed concerns about the jacuzzi's water flow, the lack of coffee pots and blow dryers in the suites, and the absence of extra pillows and trash bins. Some also mentioned issues with the cable TV and the hot tub's broken handles.
How is the customer service at American Inn & Suites?
While some guests have praised the staff for being very friendly and accommodating, others have reported experiencing rude customer service and encountering workers with attitudes.
What are the positive aspects of the hotel's location?
Guests have appreciated the hotel's location, mentioning its perfect location and the presence of a nice Mexican restaurant right next to it. However, some have noted that the hotel is far out of the way.
What are the common concerns about the hotel's cleanliness and maintenance?
Several guests have mentioned concerns about the hotel's cleanliness, including dirty mirrors, a dirty outside of the rooms, and a room that smelled like weed and febreeze. Additionally, guests have reported issues with water leakage and moldy ceilings.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Bringing Your Own Toiletries
Some guests mentioned that the hotel only provided basic toiletries, so you may want to bring your own if you have specific preferences.
Check Room Amenities Beforehand
Several guests reported issues with amenities such as the TV, coffee pot, and blow dryer. It's advisable to confirm the availability of these items before your stay.
Be Mindful of the Smoking Policy
Guests noted that non-smoking rooms sometimes had a lingering smell of cigarettes. If you're sensitive to smoke, it's best to clarify the hotel's smoking policy and room conditions in advance.
Verify Check-in and Check-out Times
Some guests experienced challenges with early check-in requests and additional charges for early arrival. It's recommended to verify the check-in and check-out times to avoid any unexpected fees.
Manage Expectations for the Jacuzzi
While the hotel offers a hot tub, guests mentioned issues with water flow and knob functionality. Adjust your expectations for the jacuzzi experience accordingly.
Explore Nearby Dining Options
A Mexican restaurant next to the hotel received positive feedback from guests. Consider trying out this dining option during your stay.
Inspect Room Cleanliness Upon Arrival
Several guests reported cleanliness issues, including dirty bathtubs, mirrors, and carpets. It's advisable to inspect your room upon arrival and address any concerns with the staff promptly.
Be Prepared for Room Conditions
Some guests mentioned outdated room furnishings, old bedding, and a general "old" feel to the rooms. Keep this in mind when setting expectations for your accommodation.
Address Customer Service Concerns Promptly
A few guests encountered rude or unaccommodating service at the front desk. If you face any issues, it's recommended to address them promptly with the hotel management.
Consider Alternative Accommodation
If you have specific preferences for room quality and amenities, it may be worth exploring alternative accommodation options in the area.
Location
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about American Inn & Suites
Low season | March |
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High season | October |
Average price (weeknight) | $80 |
Average price (weekend night) | $69 |
When to book a room at American Inn & Suites
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FAQs when booking at American Inn & Suites
Nearby hotels and places to stay
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See most recommended stays in CountrysideGood to know
Value for money | 4.8 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 7.0 mi |