The elevators were having their share of problems the whole week. The concierge lounge for elite members was mediocre at best. Good staff
3 stars
Chicago Marriott Southwest at Burr Ridge
1200 Burr Ridge Parkway, Burr Ridge, IL 60527, United States
Burr Ridge, IL
See location+1 630 986 4100Photos of Chicago Marriott Southwest at Burr Ridge
Overview
Chicago Marriott Southwest at Burr Ridge is a smoke-free, family-friendly hotel located in Burr Ridge, Illinois and is conveniently located eight miles away from Midway Airport. The amenities that Chicago Marriott Southwest at Burr Ridge offers to its guests are a variety of comforts such as free parking, free WiFi, free shuttle services, an indoor heated pool, hot tub, express check-in/check-out, on-site restaurant, on-site bar, concierge, 24-hour front desk, dry cleaning, self-serve laundry, and a gym. For those attending the hotel on business, it offers fax/photocopying, a business center with internet access, meeting rooms, and conference facilities.
This establishment has a total of 185 rooms varying in size from standard rooms, family rooms, and suites that are available for guests to book year-round. The hotel room features include such things as a flatscreen TV, a coffee maker, air conditioner, a hairdryer, an alarm clock, and a small refrigerator.
Chicago Marriott Southwest at Burr Ridge has a variety of restaurants that are available nearby. Cooper’s Hawk Winery & Restaurants which is a six-minute walk from the hotel, Eddie Merlot’s and Capri Ristorante are both a seven-minute walk from the hotel, and Capri Express is a nine-minute walk from the hotel.
Attractions that are available near Chicago Marriott Southwest at Burr Ridge include Graue Mill and Museum which is four and a half miles away, Brookfield Zoo which is six miles away, Drury Lane Theater which is seven and a half miles away, and Hawthorne Works Museum which is almost nine miles away. Museum of Science and Industry is 17 miles away, Grant Park is also 17 miles away, and Buckingham Memorial Fountain is a little further than 17 miles from the hotel grounds.
Latest deals for Chicago Marriott Southwest at Burr Ridge
Amenities at Chicago Marriott Southwest at Burr Ridge
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Pets not allowed
- Designated smoking area
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Dining
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Sauna
General
- Executive lounge access
- Seating area
- Telephone
- Storage available
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Parking and transportation
- Airport shuttle
- Free parking
Things to do
- Gift shop
- Golf
Outdoor
- Terrace/Patio
Bedroom
- Alarm clock
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Chicago Marriott Southwest at Burr Ridge
8.6
Very good
298 verified ratings
Wonderful
184
Very good
36
Good
32
Okay
13
Fair
14
Mediocre
5
Poor
14
Summary of reviews
Guests say
Guests generally appreciate the hotel's location and spacious rooms, but there are significant concerns regarding cleanliness and service, with multiple mentions of dirty rooms and rude staff. Some guests enjoyed the amenities like the pool and hot tub, but others faced issues like overbooking and high service charges.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.5 out of 10
147 reviews
8.7 out of 10
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8.8 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at the hotel?
The hotel offers a variety of comforts such as free parking, free WiFi, free shuttle services, an indoor heated pool, hot tub, express check-in/check-out, on-site restaurant, on-site bar, concierge, 24-hour front desk, dry cleaning, self-serve laundry, and a gym.
What can I expect from the hotel's restaurant and bar?
The on-site restaurant and bar provide great choices and exceptional service, with friendly staff offering suggestions on various menu and drink options. The restaurant also offers breakfast fruits and pastries for meetings, which are tasty and fresh.
How is the cleanliness of the hotel rooms?
The rooms are clean and modern, with comfortable beds and a quiet location. However, some guests have mentioned issues with cleanliness, such as damp towels, hair in the sink and shower, and almonds on the floor.
What are the nearby attractions and points of interest?
Nearby attractions include Graue Mill and Museum, Brookfield Zoo, Drury Lane Theater, and Hawthorne Works Museum. Additionally, the hotel is close to local stores and restaurants, providing a convenient location for guests.
What are the common concerns about the hotel?
Some guests have expressed concerns about the lack of complimentary breakfast, slow service, and issues with the cleanliness of the rooms. Additionally, there have been comments about the unavailability of free WiFi and coffee in the lobby.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to a Suite
Guests who stayed in the suites were impressed with the spaciousness and privacy, making it a worthwhile upgrade for a more comfortable stay.
Take Advantage of Nearby Dining Options
The hotel's proximity to various restaurants such as Cooper’s Hawk Winery & Restaurants, Eddie Merlot’s, and Capri Ristorante provides convenient dining choices within walking distance.
Plan Visits to Nearby Attractions
With attractions like Graue Mill and Museum, Brookfield Zoo, and Drury Lane Theater within a few miles, guests can plan enjoyable outings during their stay.
Check for Special Deals on Breakfast
Some guests were disappointed by the lack of complimentary breakfast. It's advisable to check for any special deals or packages that include breakfast to avoid unexpected expenses.
Inquire About WiFi Fees
While some guests received complimentary WiFi, others were surprised by additional fees. It's recommended to inquire about WiFi charges, especially if it's essential for your stay.
Consider Noise Levels When Choosing a Room
Guests on the ground floor noted some noise from the restaurant, so those sensitive to noise may prefer a room on a higher floor for a quieter experience.
Utilize the Hotel's Shuttle Services
The free shuttle services provided by the hotel can be convenient for transportation to and from nearby areas, such as the airport or local attractions.
Engage with the Friendly Staff
Multiple guests praised the accommodating and welcoming nature of the staff, particularly mentioning individuals like Shahene, Ryan, and the evening bartender for their exceptional service.
Keep an Eye Out for Room Upgrades
Some guests received complimentary room upgrades, so it may be worth inquiring about the possibility of an upgrade during the check-in process.
Location
1200 Burr Ridge Parkway, Burr Ridge, IL 60527
What's nearby
- Kohler Waters Spa at Burr Ridge391 yd
- Robert Vial House0.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Chicago Marriott Southwest at Burr Ridge
Low season | December |
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High season | July |
Average price (weeknight) | $224 |
Average price (weekend night) | $186 |
When to book a room at Chicago Marriott Southwest at Burr Ridge
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 8.7 mi |