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Location to the ski lift. Breakfast a little stayed.
The hotel is well located in the town but the annex is on the outskirts. The hotel is perfectly positioned for trips to the mountains. We were located in the annex which is next to a busy main road away from the town centre, the hotel is not. When booking a room confirmation should be given that the room is in the hotel or the annex
Staff were very helpful in booking local restaurants etc. and arriving at 4 in the morning was not a problem
Reception staff efficient and helpful; room excellent. Restaurant reception not good. Food and ambience poor.
Very close to cable car - less than one minute walk. Great breakfasts. Very close to main France/Italy road, but triple glazed so no problem really
The location was really great. Being charged for car parking at the hotel. which was not a concierge service or underground, the car park was outside the front door of the hotel.
Proximity to the ski lifts and centre of town
Two 15 year olds and two dads right next to the lifts for skiing, excellent The hotel has two different buildings, so not to every ones taste. Food average but OK
Location was excellent. Room was clean
Good breakfast. Staff varied from very polite and helpful to not very helpful and at times aloof.
The decoration, the location, the welcoming, the food. Slow internet connection.
The friendly and helpful staff, the cosiness of the hotel and the cuisine at the restaurant.
The feeling of being home away from home We liked everything!
This hotel had the best staff and service ever. I have stayed in many hotels but I was completely amazed, everybody from the cleaning lady through the barman and porter to receptionists.Very children friendly. 10 plus. We liked everything, it was perfect. We did not have a car and the hotel made sure we had their driving service available all the time. Room was cosy and very clean, view amazing, room service excellent, Our little one was very happy too
Peaceful spot close to mountains, easily accesible by road. A charming hotel with good sized rooms and a good sauna, hamam. Drinks were good next to an open fire and the restaurant offered a good value menu which was scrumptious.
Wonderful staff so helpful and considerate who seemed to enjoy their work. This hotel is a warm and welcoming place that you immediately feel at home in. Hopefully will be back.
the location of the hotel was great. It had parking. It had a shower. Nice breakfast as well as as a price fix dinner at night. the pillows
It was very cozy,and all the staff was full of hospitality.
Location was quite good. Front desk staff was good while restaurant staff was too stiff (mostly). But also overall people in the town are somewhat uptight and not as friendly. Shower area was too small. Overall feel is just ok. Also noticed several old couples staying over so not sure if hotel targets this profile. Finally noisy sometimes. One of the nights, rather late a big group arrived and was chatting rather loudly.
THe rooms are quite small and haveing no aircondition makes sleeping in the summer impossible We were given a back room on 1st floor and could not open the windows because people from next houses could just walk in.
Staff were very friendly and helpful. Room was clean and comfortable. Breakfast buffet was large and varied. We had them do a small amount of laundry and the bill came to about 60 euros. The concierge did say there would be an extra charge but we did not bother to ask how much, so we would not fault the hotel. We simply should have taken it to the laundromat a short distance away, and would probably have spent about 10 or 15 euros.
Great location, very nice and helpful staff very bad lighting in the bathroom, especially since it looks like it was just renovated
good front desk service, nice rooms, big bathroom slowly breakfast service
Staff was excellent - couldn't have been more helpful Hours of spa were very limited (after 4 pm) Would have been nice if it was available in the mornings
Location, room, hotel furnishings. Most impressed with helpfulness of the reception staff. Room was a little too warm during the night.
Was clean ,cozy,close to cable car for ski.perfect for 3 star,can not really ask more. Only thing we disliked was restorant dinner. No prices in the menue !!! Very strange !Poor and very simple meal selection in menue and for surprise later,when we found out the price(when we cheked out)was too much !!!
Excellent location (a short walk to the bus terminal), helpful approachable owner, cozy ambiance, nice view, garden, games and books for the guests.
Clean, homely and freindly
Lovely situation in the shadow of Mont Blanc, and the town was really good. Right to the old main road to Mont Blanc Tunel so quite a busy and noisy road at times.
the hostess were very kind , the boss too no
The Hotel Walser was convenient to the town centre and some of the staff were charming. The hot water was not really hot, the dining room was chilly and they tried to overcharge us.
Location poor breakfast assortment, no fresh fruits
Feels like a home away from home. If you need something ask and it will be done no complaints
definitly the location and the cleanliness
The hotel was great. The staff was very friendly and helpful. Although the room was a bit "worn", it was spacious, clean and comfortable.
Great customer service, excellent English! Very clean and tidy and lovely decor. Barman is 5 star and gave us great information. Perfect location. The room we had was a a bit dark dingy and there were bars on the very small window! Felt a bit like a prison. I think this was the only room like this and unfortunately we got it.
Snowboarding Bathroom wasn't that great for the money - having to sit in the bath to have a shower wasn't cool !
Staff were friendly and pretty helpful albeit there was a slight language barrier. Always remembered me and had the key waiting when I walked in. Good breakfast. Nice 'cosy' room which was very clean. Place to store ski equipment. Fantastic location in the town centre (opposite Bar Roma) and within ten minutes walk to the ski lift. Room was small and had low ceiling with limited view / aspect. Noise from adjacent room travelled through the walls so I had to listen to someone elses children. There was no introduction from the staff as to any facilities so I was not aware of whether there were any or where they were - didn't show me the restaurant area or anything.
Friendly staff with a nice family run feel. Lack of knowledge about the skiing facilities. Ski hire / access to lifts etc.
Comfortable and very conveniently situated.
Central location by the lively pedestrian street. Very friendly and helpful staff (no problems with language). Clean and nice rooms. Sufficient breakfast. Good for relaxing after a strenuous half of the Tour du Mont Blanc. Central location has its pros and cons: loud noise from people on the street lasted quite late into the night, and street cleaning machines started their work very early.
Very friendly hotel, well organised and clean. Great location for access to slopes and the village. Beware that the hotel is on the corner of the through road and village high street therefore can be noisey from morning traffic or late night revellers. But if you want to keep near to facilities this is a compromise you may have to make.
The room and the balcony The evening meal was not very good
The location is perfect. Beautiful view from room albeit small window. The hotel has little to no amenities (no pool, hot tub, or fitness facility) and room could use some updates (dirty carpet in rooms, old blankets on bed, shower and TV extremely small). Some of staff was very friendly and helpful while others seemed slightly rude and bothered by questions or requests.
we were driving from Italy to France and stopped for 1 night, the hotel was reasonably priced and the scenery is spectacular. It was a perfect place to stop (near to the Mont Blanc tunnel) and a comfortable and clean hotel.
location, peacefull atmosphere, style Poor breakfast of packet biscuits. overpriced food
The size and way the room and bathroom were appointed, the way the Hotel was decorated, the village of Courmayeur is exquisite and the Hotel staff were very friendly and very helpful in direct contrast to most of Italy.
excellent friendly service- see trip advisor review docbob
The staff was really excellent with amazing attitude - friendly, helpful, polite. Way above all hotels we have visited during our trip (6). Booking superior room was really worth it as we had a small terrace (not balcony) with sunbeds and extraordinary views of the neighboring mountains. Breakfast was good (for Italian hotel, which are usually below average on this point) and location is very good (close to city center). Have to try the thermal spas of Pre Saint-Didier! A little expensive, but that is Courmayeur standard! Limited parking space.
Every detail was just perfect...the staff treated us like royalty and it was more defintiely a highlight of our honeymoon. highly highly recommend!
The staff, extremely graceful, friendly - made us feel special No, we can't wait to stay there again!
Beautiful antiques in an extremely well designed traditional facility. Impeccable taste in decor, good breakfast. They led me to believe that dogs were welcome, but then turned me away at the restaurant because I had my dog with me. I had specifically asked if dogs were welcome in restaurant - they said yes and I made a a reservation. This is a hotel in the country not a sophisticated big city restaurant. I still don't understand what the problem was with the dog, having gone to restaurants all over Europe without encountering this.
Charming hotel with outstanding staff Very Clean and comfortable Great location for strolling the town but not in the middle of all the traffic the front desk staff could not be more welcoming and helpful Carmino?not sure of spelling fabulous breakfasts loved our stay >We enjoyed our stay so much we went back for 4 more nights. perhaps more pillows on the bed I do love a bathtub
Comfort and friedliness
Room newly refurbished, very clean and spacious. Hotel centrally located, with easy access to both the transports, the restaurants and the town centre. The breakfast was a bit basic (i.e. all industrial products) but it was OK for the price.
Free, personal transport to the ski lifts
Nessuno in particolare
Staff were incredibly accommodating Towels, pillows, and beds are a bit uncomfortable but something to expect for a hotel at this level. Besides, I've stayed there 3 or 4 other times.
it is very conveniently located. Close to shopping and dining. wished that there was extra pillows in the room for guests to use if needed.
The hotel was just down the road for the Mount Blanc tram. There was a nice garden for guests. The room had a nice-sized balcony. The front desk staff were very nice. WiFi only in lounge.
Staff very friendly and free shuttle bus! No
Location of hotel was excellent with beautiful views. The bathroom was a little small, and there was no tea/coffee in the room.
comfertable and good value for money
The room is big enough and the view from window is terrific.
Kindness of staff. Hotel is an ancient typical house furnished with historic objects. Breakfast, good selection and quality. Nice and quite location of the hotel, small parking lot right outside the entrance. Very close to the cablecar to Mont Blanc summit, 5 mins drive to Courmayeur and at close distance to beautiful Val Ferret.
Due to the fact that the hotel just changes the ownership the restaurant’s staff was new on board and the restaurant services was not completely good, work to slow. In any case the restaurant manager was gently and open to the customer observation.
The staff were excellent and very accommodating. They were all friendly and helpful and we would not hesitate to go back! Many thanks.
Very friendly helpfull staff The Spa facilities were not as good as implied
Friendly & helpful staff No Internet or air-conditioning but these were advertised on website. Helpful staff who seemed puzzled that they should provide what was advertised! Room quality more what you may have expected from a dated 2 star b &b but general hotel spaces much better.
The staff and service were excellent. There was a very good shuttle service to the Ski Lift. Very nice rooms. Very pleasent lounge area. A nice indoor / outdoor pool. Breakfast was OK - plenty of choice. The location was better than expected - only a 10 minute walk to the very centre of the village. Instant coffee for breakfast (ugh). Ask for an espresso instead.
small pool but well laid out though could do with updating. very good service, particularly the shuttle service to the lifts expensive bar drinks. very hot in the rooms despite having individual room control. very noisy if you are at the front of the hotel
Reception; Service Generally; Ambiance; Food One night a trainee waiter removed 2 plates without waiting for the third person to finish their course.
very good price, friendly staff, quiet pool was out of order but thry were very apologetic
Friednly staff, great pool the fact that you need to pay 13 Euro a day extra to use the small Sauna
excellent view (reserve mountain side 2nd floor and up), complimentary navette.
Sweet family hotel, very clean, nice breakfast, excellent views balkonies, and walking distsance from center. wifi n/a
The room was with nice view. The location was close to main street. The overall stay was pleasant.
The staff were incredibly accommodating. The towels and pillows/beds are a bit uncomfortable but I've stayed there many times before and it's something I would expect from a hotel at this level
very clean , comfortable. Staff v friendly. Excellent location for ski lifts. Breakfast good.
nice room. All comfort. Friendly staff. Nice breakfast. All was as to be expected.
the politeness and discretion of the staff. the bathroom was a bit too small
They are heavy timber buildings have Hoterurashii taste of the mountains. The restaurant is clean. The lobby is beautiful.The basement dining room next morning, I noticed the first time. Unaware of this restaurant, the night goes to the city's restaurants. A very good restaurant but the atmosphere was very wasteful thoughts. (On the job interesting and professional waiter at a restaurant to eat in town, but it was good at it.) Night, cold rooms, could not sleep comfortably. (Of course, the window was closed, Why? Or hot water heater did not work? What you need to know the customers or operations. So cold at night anyway, I think heating is required But ...)
Great location for handy access to ski lift. Very nice to have secure garage parking (free) at the hotel.
breakfast was quite minimal--very basic
Very friendly and helpful staff, hotel in excellent condition, excellent breakfast, good location, quiet, clean, nice linen and towels.
the decor lack of heating during the night
nice house in mountain look, rooms in modern mountain look (design hotel) the hotel is much to loud: in front a over land road with much traffic, even late at night; you cannot sleep with open windows and even if they are closed, you wake up at night, when cars, trucks and busses drive along very speedy. In the back a mountain river (very loud), but this is a natural noise which one can stand if one likes nature. There was a safe in the room, but ist was not fixed in a wall and was not in function. The water was cold in the morning and afternoon. You have to let it run, run, run for long time, until it gets warm. The informations in the room for door closing etc (there are nown some difficulties) was only in italien, not in english For all that, the hotel is too expensive.
Staff was very helpful and made the stay even more enjoyable. Perfect location for ski trip and for visiting the village. Restaurant staff were a bit unfriendly, but when reported to the owners they quickly resolved the issue.
Good location for access to ski-area via Dolonne lift and only a short walk in to Courmayeur centre. We had half board; dinner was always excellent and service good. Wi-Fi access works well. Nicely appointed hotel and good value for money.
Availability of free wifi. Comfortable lounge. No shower curtain or shower screen, so everything in the bathroom gets soaked if you have a shower.
Very nice ambient with very good restaurant
I did very much like the interior decoration.
The family atmosphere, fair restaurant, nice size Madras in extra bed was to soft
The owner was very friendly and accommodating, a good location for sking and walking.
the quality of the yougurt served in the breakfast all was ok
friendly owner and wife! friendly staff. thought the rooms were quite outdated. am not familiar with the prices in this area but thought 140 euros for a room was way too high in summer season. breakfast buffet was extremely limited.
The owner knows the area.
The quiet location just at the bottom of Mont Blanc and Grandes Jorasses as well as the understated but friendly presence of the owners. The local restaurant is also excellent.
The hotel staff went far beyond what we could have expected to make our stay a success. We had severe travel problems which the staff helped us resolve and turn posible disaster into a great holiday.
The owner and his wife were wonderful and helped with tips about the skiing and even helped push my car when it got stuck. The rooms were very comfortable with great views. There is a small friendly bar too.
during time that i stay in hotel i like hotel staff and comfort atmosfire.Everething was very well. no
Friendly owner Maurizio,..Grazie per l'ospitalità! Just an overnight stay, we enjoyed the hotel, the location, the spectacular scenery and the excellent service. Had good evening diner with (also) spectacular rain/thunder(short). Also a brief and good conversation with some friendly word-travellers from Australia. It's an inviting place to stay. We will surely be coming back here some day. Rooms were good and silent. Breakfast is perfect. Groeten uit Holland/Greetings from Holland, Gerard, Greta en kinderen (Benno/Sjoerd) ( email@example.com)
The location is next to the cable car station. The cable car took me to Aiguille de Midi 3850M in France in a spectacular manner.
Hotel staff (owner) very pleasant and hospitable - for half board the food was excellent!
the views over the Montblanc from the bed. everything ok.
Very cozy and warm hotel, family atmosphere, excellent and kind-hearted staff, good restaurant, relaxing spa in the family room too law ceiling for my tall husband
Good, clean rooms. Good wellness facilities. Convenient location in a nice village. Breakfast was satisfactory but could have been better with cheese, fresh bread and fresh coffee
The staff was very friendly and extremely helpful with information on local sights. The location was very cosy and beatiful placed with an unrestricted view of M. Blanc. Although the road to the Mont Blanc tunnel is relatively close to the hotel, it was not in any way impacting the peaceful location. Although the pasta meals where very good, their 2nd courses were not always meeting the standard.
The staff, hospitality and service. The rooms were ok, easy access to the ski lift (only 300m walk) and good restaurant. A bit close to the Mont Blanc tunnel, so continuous traffic noise (not really disturbing); the fact that as a hotel guest, you need to pay for the sauna.
The staff were very friendly and helpful. We went during low season, they were closing for a few months the Sunday after we stayed but I felt they were still very customer orientated. Rooms were a bit small but that is very normal in Europe. On the other hand, the rooms had copius storage space.
Staff were friendly and helpful and hotel was very clean. Food in the evening was very good. Breakfast was very reasonable. Hotel had good lounge facility and nice atmosphere. Hotel was a little further from the cable car than stated and would not have been comfortable if you had to carry your own skis or boots. it was not clear that there was a charge for the spa facilities and this was expensive so we did not use them.
relax and comfort
easy to find, good and simple room with a huge terrasse staff in restaurant only speaks italian and very impatient, menu only in italian - no chance to understand a word and no translation possible... we went to the near brasserie then - excellent service & food!
good location , very helpfull staff , good value all round
Excellent friendly staff, stunning location, beautiful hotel with river running along side, nice food and close to the town but stunning views
Good location for both town centre and access to ski-slope. Easy, free parking. Friendly, helpful staff who provided info on ski hire, town and piste maps, location of restaurants, shops etc. Mini-bar not stocked. Breakfast fairly basic - tea/coffee awful! Spa facilities a bit run-down.
The accommodating staff, the incredible river-side position of my room, the size of my room, the effort made by all the staff to make guests feel at home, the location, the unbelievable value. Really first rate place. There were massage and spa services very visibly advertised around the hotel (in lifts, in the info packs in rooms), but they tuned out not to be offered by the hotel.
Rooms were better than expected, service was excellent and staff very friendly and helpful. Certainly would recommend it. One point - they could do with putting up proper curtains in the bathroom and bedrooms!
Although furnished with rustic style furniture, clean and comfortable. Meals were plentiful and good value. no internet access
Fantastic receptionist. So friendly- super welcome & so much help when I had aproblem (not due to hotel) Alpine cottage decor not very convincing
Nice friendly atmosphere. Well appointed rooms. The view from the rooms was of a building site
Good atmosphere, pleasant staff, good location for proximity to ski lift