Pros (+) The hotel is in a great location, the breakfast was fantastic and the room was very clean. The bathroom however could have used a fresh coat of paint on the ceiling as I could visibly see water marks on tge ceiling.
3 stars
Embassy Suites by Hilton Cincinnati RiverCenter
10 East Rivercenter Boulevard, Covington, KY 41011, United States
Covington, KY
See location+1 859 261 8400Photos of Embassy Suites by Hilton Cincinnati RiverCenter
Overview
The Embassy Suites Cincinnati RiverCenter hotel is located just 20 minutes from the Cincinnati/Northern Kentucky International Airport, and about two miles from the Duke Energy Convention Center. This all-suites hotel offers a gift shop and a convenience store for guests. Local area transportation can be arranged at the hotel, which also provides concierge services, dry cleaning and laundry service, and luggage storage. Self-parking and valet parking are available for an additional charge at this non-smoking hotel. Pets are not allowed.
All of the two-room suites at this property feature a private bedroom and flat-screen TVs with premium channels in each room. Suites also have a sofa bed, work desk, wet bar, microwave and fridge, and a coffee maker, along with signature beds and premium bedding. Rooms feature views of the Ohio River, Cincinnati, and downtown Covington, Kentucky, which is located right across the river. There are also accessible guest rooms available at this hotel, which offers a total of 227 guest rooms and suites.
The Embassy Suites Cincinnati RiverCenter hotel is a non-smoking property. There is plenty of meeting and event space at this hotel for virtually any needs, including conference rooms, two ballrooms, and other indoor and outdoor venues. The hotel also has an events staff to assist with all events and meetings. There is a business center and a fitness center available for guest use. The hotel also offers an indoor pool and lounge area with accessible entry and complimentary evening receptions are hosted throughout the week.
Latest deals for Embassy Suites by Hilton Cincinnati RiverCenter
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Embassy Suites by Hilton Cincinnati RiverCenter
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
Dining
- Grocery deliveries
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
General
- Family rooms
- Sea view
- Seating area
- Interconnected room(s) available
- Telephone
- Carpeted
- Privacy curtain
- Storage available
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Parking and transportation
- EV charging station
- Parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Indoor pool
Outdoor
- Terrace/Patio
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Embassy Suites by Hilton Cincinnati RiverCenter
7.3
Good
1013 verified ratings
Wonderful
427
Very good
121
Good
136
Okay
74
Fair
73
Mediocre
58
Poor
124
Summary of reviews
Guests say
Guests appreciated the spacious rooms and excellent breakfast options, highlighting the friendly staff and good location. However, many expressed dissatisfaction with cleanliness issues, maintenance problems, and some rude front desk staff. Overall, while there are positives, significant improvements are needed in service and upkeep.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7 out of 10
698 reviews
7.7 out of 10
226 reviews
7.8 out of 10
4 reviews
9.7 out of 10
3 reviews
All reviews
Pros (+) Great location
Pros (+) The bed was very comfortable. The room was very clean. There is a cool macaw in the lobby that will say "hi" to you if you say hello! Free breakfast! Very friendly staff! There is a free shuttle from the hotel to Horseshoe Casino.
Cons (-) Our room was probably not used recently because the water ran brown for a few seconds in the facets. Pool is being worked on until Feb. 2016 so we could use the neighboring hotel's pool but it seemed like to much of an inconvenience especially in December. You have to pay for parking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season at the hotel is in June, offering a great time to enjoy the view of the river and the Cincinnati skyline. May is the low season, which may be less crowded and more affordable.
How is the quality of the beds at the hotel?
The hotel features signature beds with premium bedding, offering a comfortable and restful sleep experience for guests.
Is parking available at the hotel?
Yes, both self-parking and valet parking are available for an additional charge at the hotel. However, some guests have mentioned that the process of getting to elevators for parking can be inconvenient depending on the level.
What can guests expect from the complimentary breakfast at the hotel?
Guests can expect a delicious breakfast with many options, including made-to-order omelets and a great buffet, providing a satisfying start to the day.
How is the cleanliness and maintenance of the hotel?
While many guests have praised the cleanliness and well-maintained rooms, some have mentioned issues such as musty smells, moldy rooms, and cleanliness concerns in specific areas like the bathroom and comforters.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Ohio River, Cincinnati, or downtown Covington comes highly recommended.
Consider Nearby Attractions
The hotel's proximity to the Northern Kentucky Convention Center and various historic sites such as Trinity Episcopal Church and Daniel Carter Beard Boyhood Home makes it an ideal choice for those interested in exploring the local area.
Check Room Cleanliness
While many guests praised the cleanliness of the rooms, some reported issues with dirty or musty-smelling rooms. It's advisable to check recent reviews for insights into the current room conditions.
Utilize the Complimentary Breakfast
Numerous guests appreciated the quality and variety of the complimentary breakfast offered at the hotel. Taking advantage of this amenity can enhance the overall value of the stay.
Be Mindful of Room Maintenance
Several guests mentioned the need for room updates, citing worn-out furniture and dated decor. It may be beneficial to inquire about the latest room renovations or request a recently updated suite.
Inquire About Special Requests
Some guests experienced issues with specific room requests not being fulfilled, such as higher floor river view rooms. It's advisable to confirm special requests closer to the check-in date to ensure they are accommodated.
Consider Parking Options
Guests have noted that parking, both self-parking and valet, is available for an additional charge. It's recommended to factor in parking costs when planning the overall budget for the stay.
Take Advantage of Evening Receptions
The hotel hosts complimentary evening receptions throughout the week, which many guests found enjoyable. This offering can be a great way to unwind and socialize after a day of activities.
Explore On-Site Amenities
The hotel offers a range of amenities, including an indoor pool, fitness center, and a gift shop. Guests can make the most of these facilities to enhance their overall experience during their stay.
Consider Accessibility Needs
The hotel provides accessible guest rooms and increased accessibility features. Guests with specific accessibility requirements can inquire about the available accommodations to ensure a comfortable stay.
Location
10 East Rivercenter Boulevard, Covington, KY 41011
What's nearby
- Northern Kentucky Convention Center71 yd
- Trinity Episcopal Church290 yd
- Odd Fellows Hall0.3 mi
- Daniel Carter Beard Boyhood Home0.3 mi
- Carneal House0.3 mi
- John A. Roebling Suspension Bridge0.4 mi
- Mother of God Roman Catholic Church0.4 mi
- Clay Wade Bailey Bridge0.4 mi
- C&O Railroad Bridge0.5 mi
- Mainstrasse Village0.5 mi
- Emery Row0.6 mi
- Brent Spence Bridge0.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton Cincinnati RiverCenter
Low season | April |
|---|---|
High season | July |
Average price (weeknight) | $168 |
Average price (weekend night) | $207 |
When to book a room at Embassy Suites by Hilton Cincinnati RiverCenter
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.8 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Cincinnati Cinci./N. Kentucky |
Distance to airport | 8.6 mi |
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