Pros (+) People were lovely, Jaime made me feel more like family than someone at the hotel for a business trip. Great vibe, location, clean, comfortable and a great price.
Cons (-) Would have liked a gym..
4 stars
Casa Mexicana Cozumel
Ave Rafael E Melgar 457, 77600 Cozumel, Quintana Roo, Mexico
Cozumel, Mexico
See location+52 987 872 9090Photos of Casa Mexicana Cozumel
Overview
Located a short stroll from Cozumel Maritime Terminal, Casa Mexicana Cozumel offers guests a convenient base when in San Miguel de Cozumel. It also features a kids pool, a 24-hour business centre and an outdoor pool.
A wide range of premium services are available for guests of Casa Mexicana Cozumel, such as babysitting/child services, a concierge and a currency exchange. Staff are available 24 hours a day and can assist with booking tours and tickets.
Casa Mexicana Hotel Cozumel has 90 well-appointed rooms that are filled with a variety of essential facilities to ensure guests have an enjoyable stay. They are also equipped with a hair dryer and a refrigerator.
Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, ideally based for those who want to stay close by when looking for a bite to eat. In the evening, guests can wind down in the cozy lounge bar.
Casa Mexicana Hotel Cozumel is located under a 10-minute car trip from Cozumel International Airport. It is also within walking distance of Cozumel Island Hotel Association.
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Amenities at Casa Mexicana Cozumel
- Snorkeling
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- Conference rooms
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet paper
- Public bath
- Bathrobe
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Increased accessibility
- Elevator
- Shower chair
- Adapted bath
- Allergy-free room
- No smoking
- Toilet with grab rails
Things to do
- Eco tourism
- Beach access
- Fishing
- Board games/puzzles
- Scuba diving
- Diving
- Snorkeling
General
- Family rooms
- Sea view
- Garden view
- Sofa
- Telephone
- City view
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
Pool and spa
- Massage
- Outdoor pool
- Plunge pool
Family friendly
- Babysitting or child care
- Child pool
- Complimentary breakfast
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Reviews of Casa Mexicana Cozumel
8.8
Very good
1367 verified ratings
Wonderful
799
Very good
254
Good
172
Okay
57
Fair
42
Mediocre
14
Poor
29
Summary of reviews
Guests say
Guests appreciate the hotel's great location and cleanliness, with many praising the friendly staff. However, there are consistent complaints about the breakfast options being inadequate and the noise levels in some rooms. Overall, it seems to be a comfortable stay for many, but improvements in breakfast and noise insulation are needed.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.7 out of 10
2 reviews
All reviews
Pros (+) Good breakfast, good room
Pros (+) Free breakfast.
Cons (-) No shuttle for transportation.
Pros (+) We have been staying at Casa Mexicana since 2002. Hotel is in a great location, exceptionally clean, great staff and Breakfast is wonderful. Has a family atmosphere and staff recognize you by name. Pool is great especially for kids. We would not think of staying anywhere else.
Pros (+) Location Breakfast Staff super friendly
Cons (-) In-room wifi internet had issues all week
Pros (+) We've stayed here last year. We had such great experiences that is why we came back this year! We love the staff. Even though they don't speak much English, but they help you in every ways they can. The staff is very determine to deliver great/friendly customer services.
Cons (-) I wish, down the line, they have room services. But this is just a minor...minor issue, which does not STOP us to return.
Pros (+) Convenient to town, a good value for the money. Very friendly and clean.
Cons (-) None
Pros (+) Great employees, best breakfast buffet, great rooms and great location for an excellent price. This will be preferred hotel to stay at cozumel. They have helpful staff that go out their way to make your stay outstanding. Hotel is perfect placed on the island for people who want to do everything on the island or main island. Steps away from the ferry, steps away from gift shops, walking distance to...
Cons (-) The beach view is ruined by the cruise ship parked to left of the hotel. But can be tolerable.
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Pros (+) Good location, steps from the ferry dock and close to shopping, restaurants etc. I felt very safe.
Cons (-) Room was very sparse in terms of decor, and smelt a little mouldy. This was a partner for the GFNY bike race, so provided a free breakfast to the riders staying there. The breakfast was awful! Minimal selection, no "hot" items, and the coffee carafe seemed to be perpetually empty. I realize they had a lot of mouths to feed, but as this acted as the main fuel source for most riders, the lack of pro...
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Pros (+) Proximity to central area - quick walk to square.
Cons (-) Be nice if they could offer snacks at happy hour time for a charge.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Casa Mexicana Cozumel?
Guests can enjoy a delicious and varied breakfast at Casa Mexicana Cozumel, with options ranging from hot dishes to a fruit and yogurt bar, and a made-to-order station for eggs, omelettes, pancakes, and waffles.
Are the beds at Casa Mexicana Cozumel comfortable?
The hotel offers clean and comfortable beds, although some guests have mentioned that they found the beds a bit firm.
Is parking available at Casa Mexicana Cozumel?
Yes, the hotel offers parking facilities, providing convenience for guests who arrive by car.
What is the best time to visit Casa Mexicana Cozumel?
The low season at Casa Mexicana Cozumel is in June, while the high season is in November, offering guests the opportunity to plan their visit based on their preferences.
How is the cleanliness at Casa Mexicana Cozumel?
Casa Mexicana Cozumel is known for its very clean and well-maintained facilities, ensuring a pleasant and hygienic environment for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Consider Noise Levels
Some guests reported noise disturbances, particularly related to the breakfast preparation. Light sleepers may want to consider this and choose a room away from the breakfast area.
Check Parking Options
The hotel does not have on-site parking, so guests driving to the hotel should be prepared to use a nearby paid parking lot. It's advisable to inquire about parking options in advance.
Explore Nearby Attractions
The hotel's location in downtown Cozumel makes it convenient for exploring nearby attractions, restaurants, and shops. Guests can take advantage of the proximity to the ferry port and various activities in the area.
Opt for Oceanfront Rooms
Guests recommended opting for oceanfront rooms for a better experience. These rooms offer great views and a pleasant ambiance.
Consider Room Amenities
Some guests mentioned that the rooms are basic, so it's advisable to manage expectations regarding room amenities and decor. However, the hotel's cleanliness and maintenance were praised.
Be Mindful of Pool Size
Several guests noted that the pool is relatively small, which could be a consideration for those who prioritize pool facilities.
Enjoy the Complimentary Breakfast
Many guests appreciated the complimentary breakfast, highlighting the variety of options and the quality of the food. It's recommended to take advantage of this offering during the stay.
Inquire About Room Assignments
Some guests reported issues with room assignments not matching their initial bookings. It's advisable to confirm room details upon check-in to ensure they align with the reservation.
Seek Assistance from Friendly Staff
Numerous guests praised the hotel staff for being friendly and helpful. Guests can rely on the staff for assistance with various requests and recommendations for local activities.
Location
Ave Rafael E Melgar 457, 77600 Cozumel, Quintana Roo
What's nearby
- Aqua Safari Dive Shop34 yd
- Deep Exposure Dive Center0.3 mi
- Cozumel Equalizers Scuba Center0.3 mi
- Eco Divers0.3 mi
- Palacio Municipal0.4 mi
- Pax0.4 mi
- Cinepolis0.5 mi
- Museo de la Isla de Cozumel0.5 mi
- Cathedral of Corpus Christi0.6 mi
- Studio Blue Dive Center0.7 mi
- El Caracol the Observatory1 mi
- San Juan Reef3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Casa Mexicana Cozumel
Low season | October |
|---|---|
High season | April |
Average price (weeknight) | $122 |
Average price (weekend night) | $121 |
When to book a room at Casa Mexicana Cozumel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Casa Mexicana Cozumel
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Value for money | 8.5 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Cozumel |
Distance to airport | 1.5 mi |
Everything you need to know for your stay in Cozumel
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