Cozumel car rentals

Cozumel car rentals

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Cozumel, QR, Mexico
May 24 — May 31
Same drop-off
Cozumel, QR, Mexico
Tue 5/24
Noon
Tue 5/31
Noon

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Cozumel car rental information

Pick-up locationCozumel
Car typesCompact, Economy, Intermediate, Intermediate SUV, Minivan, Standard, Standard SUV, Supplier choice
Rental locations37
Airport locations15
Popular agenciesAlamo, Avis, Payless, Budget, Hertz

Cheap car rentals in Cozumel

Economy$36/day
Compact$36/day
Intermediate$43/day
Standard$38/day
Minivan$104/day
Supplier choice$8/day
Intermediate SUV$46/day
Standard SUV$47/day
Best rates found by KAYAK users in the past hours.

Cozumel car rental reviews and directory

From $43/dayRated #1
Payless
Best rated
10 Excellent (1 review)
2 locations in Cozumel
Payless
Locations in Cozumel
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
Rated #2
Ace
9.6 Excellent (2 reviews)
1 location in Cozumel
Ace
Locations in Cozumel
  • 10
  • 10
  • 9
  • 10
  • 9
Recent reviews
9.2 ExcellentApr 11 2017
StaffVery friendly staff and very thorough. It's a great car to get around Cozumel if you're exploring the island.First off, it wasn't called Ace rental anymore on Cozumel, its Fox Car Rentals now. And secondly I wasn't expecting any more fees based on the price I reserved the car for. I was confused that the company charged me an extra fee for insurance, and I thought that was included in the price that I reserved it for. It would of been nice if they programmed their address in the GPS for an easy way to get back to the drop off. Or showed us how to some of the features work.
From $49/dayRated #3
Avis
7 Good (2 reviews)
3 locations in Cozumel
Avis
Locations in Cozumel
  • 7
  • 7
  • 7
  • 7
  • 7
Recent reviews
4.0 OkayJan 23 2021
I bought the insurance online when I reserved the car but when I went to pick up the car the employee said the insurance I bought online was worthless. He said I need to buy insurance from him or I wouldn't have any, or very little liability coverage. I didn't appreciate having to buy insurance twice.
From $44/dayRated #4
Thrifty
7 Good (7 reviews)
3 locations in Cozumel
Thrifty
Locations in Cozumel
  • 6.8
  • 7.1
  • 7.1
  • 7.7
  • 6.5
Recent reviews
2.0 MediocreApr 4 2021
NothingThrifty doesn’t exist on Cozumel anymore
5.2 OkayAug 22 2017
The insurance was triple the rate for the car so we paid a lot more than anticipated. The car was not clean and even after we cleaned the windshield, it was covered with a haze and very difficult to see through at night.
8.0 ExcellentJan 17 2017
Mexico Insurance sucks!The people at the pick up/drop off were very friendly and helpful.The price quoted on Kayak doesn't mention the hefty insurance price. My car rental went from $40 to $240 with the required insurance.
8.0 ExcellentDec 28 2016
I'm repeat cuatomer and it was a good experiece.I think all cars are newer now so you should get a good one. Price with minimal insurance is about $210 USD for a week. Don't think you get the price on the web cause you must add $17.00 per day insurance and this is not complete insurance! Always book exactly the car you want like size and transmission as they will not upgrade unless they charge a huge amount. Also don't hit the tires against the curb or they charge fir damage...the slightest tiny ding or scratch is mega money. If you get a ding have it fixed before you take it back and you'll save hundreds as body work is cheap if dine by you vs. them. They are along with their sister company Dollar the best on the island I think.
10.0 ExcellentOct 24 2016
nice little car. Agent walked around it with us and marked on paper prior damage when we picked it up. This was nice. Staff was helpful and polite.
8.4 ExcellentJul 21 2016
when we reserved it the price was excellent then when we got there they added "insurance" and fees that raised price atleast 4x the amount!
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Rated #5
Dollar
5.5 Okay (4 reviews)
3 locations in Cozumel
Dollar
Locations in Cozumel
  • 7.5
  • 5.5
  • 5
  • 5
  • 4.5
Recent reviews
6.8 GoodJan 11 2019
Newer clean car that ran well.Price was completely different than what I booked online. Location hard to find. Pickup and drop off took forever.
3.2 MediocreDec 13 2017
Bait and SwitchThe van was cleanWhen we got there, he said the reservation price isn't the actual price, and that to rent a car instead of $30, it would be $86 after some vague required protection thing they didn't mention in the kayak listing. They also took an hour to do "paperwork" on their computer while we were waiting for them to get us the vehicle, and then when they finally called to have the vehicle brought, it took another 30 minutes of our port time. This place is ridiculous. Welcome to Mexico i guess. They gave us the car with 5/8 of a tank and i returned it with 5/8 in it. Only used 3 liters of fuel going to the public beach and back.
2.0 MediocreSep 19 2016
There was no such car rental at all at the specified address. Our weekend was horrible without at car thanks to Kayak.
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From $43/dayRated #6
Budget
5.2 Okay (11 reviews)
3 locations in Cozumel
Budget
Locations in Cozumel
  • 5.9
  • 5.6
  • 5.2
  • 5.2
  • 5.4
Recent reviews
2.0 MediocreJan 18 2022
They tried to scam me into paying more for insurance than the cost of the rental.
1.9 HorribleJul 26 2021
Ad said located on the airport. I had to hike about a quarter of a mile to get to their office.. Ad lied as there were other car rental companies in the terminal. I was given a car with dings and scratches that were noted when I took the car but I was charged for additional damage that I certainly did not do ands might have been on the car at the start.. I was forced to pay for additional insurance that was not part of the quoted price. I have my own insurance but was still forced to pay about $100 more or walk back to the airport and rent from someone else.
2.0 MediocreJan 19 2021
The local operation is a scam The insurance was 3x the cost of the online rental ,and changed 4x ln a five minute conversation. We walked back to the airport with all of our luggage and rented from Hertz.
8.8 ExcellentMar 15 2020
Has economyTime it took to return car was slow
2.8 MediocreMar 2 2020
We found out that a reservation with these guys is not a reservation, it is a request. No car for us.
4.8 OkayDec 31 2019
We rented from this budget location because we were supposed to get a cheap wrangler. The location directions were extremely confusing – turned out it was actually in a hotel, which was not clearly marked in the directions. When we finally got there, they did not actually have our car, and we ended up renting a regular SUV. Having said that, we got a Kia Sorento, which was nicer than expected.
6.0 GoodOct 5 2019
I rented a Jeep Wrangler and they gave me a Renault Captur, not happy with car selection, they had Jeeps but they claim those are a completely different category, misleading
From $46/dayRated #7
Alamo
5.2 Okay (28 reviews)
5 locations in Cozumel
Alamo
Locations in Cozumel
  • 5.6
  • 5.4
  • 5.2
  • 5.1
  • 4.7
Recent reviews
10.0 ExcellentMar 23 2022
We had a reservation and met Rafael just as we exited the ferry from Playa del Carmen to Cozumel. He was very friendly and helpful and also spoke great English. Our car was ready immediately and was very clean. Drop off was quick and easy as well. Definitely recommend! Gracias Rafael!
10.0 ExcellentMar 19 2022
Daily rental rate was not as I was quoted for the reservation and no one will respond to the issue. I had the email indicating the rate and was told to talk to Alamo who I can’t contact by phone from here
8.0 ExcellentJan 4 2022
It would have been helpful to have information and pricing on insurance options posted.
2.0 MediocreDec 22 2021
I didn’t get a car as they overbooked
2.0 MediocreNov 24 2021
They didn't have any cars and were closed. Terrible that you allow us to rent when they don't have any cars.
10.0 ExcellentNov 23 2021
Attitude, response, car, service. All a very good experience!
2.0 MediocreNov 10 2021
Álamo workers are in front try to you get in, when they realize you have a reservation they say no car are available, even when you show reservation. Then they say they have cars but only if you pay extra insurance very expensive (50% more rent value) . They don’t works for Alamo, they works for themselves. A shame
2.0 MediocreJun 15 2021
When I arrived at Alamo I was told there were no cars available. I even received a confirmation email from you that I had a car. Not good! Get your $&$&!! together.
2.0 MediocreJun 7 2021
They did not have our carIf they had our car
2.0 MediocreMay 31 2021
Office was closed i did not get the carThe office was open
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From $27/dayRated #8
MEXRENTACAR
Most popular
5.1 Okay (13 reviews)
3 locations in Cozumel
MEXRENTACAR
Locations in Cozumel
  • 5.3
  • 5.3
  • 5.2
  • 5.5
  • 5.5
Recent reviews
2.0 MediocreFeb 27 2022
We got ripped off!!!! No car available. Pre-paid for a week. The other people behind us also had no car.. Scam artists run the rental place........ruined our vacation. Thanks a lot!
2.0 MediocreFeb 25 2022
This agency is located outside the airport. It is a scam because they make you buy extra insurance even when you tell them you are covered by your own auto insurance and trip insurance. I would not ever use this company again.
2.0 MediocreFeb 5 2022
Arrived at rental location and Mex Car Rental representative told me there are no cars available and nothing is expected in the near future. He told me that I should contact the broker - Qeeq. com (site where I booked the car) and ask for the refund. No alternative was offered. So, I had to find another rental myself, spending over $100 to fix other peoples errors. Worst car rental experience in my life. Avoid at all costs!!
10.0 ExcellentDec 21 2021
Arturo was excellent! Very friendly, helpful, knowledgeable and I will be only using this facility for car rentals in Cozumel from here on out...
8.0 ExcellentNov 28 2021
I liked that the gentleman was kind and explained everything well I did not like that the insurance was going to cost almost as much as the rental, a warning would be nice.
7.9 GoodOct 12 2021
Personable & Professional staff at pickup & dropoff. Insurance was expensive, though
10.0 ExcellentJun 20 2021
Staff was great , Will definitely use again ,could not have been more friendly and helpfull.
8.0 ExcellentApr 18 2021
Very helpfulNothing
2.0 MediocreMar 23 2021
No. Did Not have Any car to pick from on a dirt lot with 2 guys sitting outside of their Trailer, which was their office we had to go back to twice so they did Not charge us for a car we did Not get, pain in the neck on vacation/Wedding.Pick Alamo NOT THIS ONE! Nothing good here, nothing!
4.0 OkayMar 22 2021
Pond drop off a staff member took me in a single car to my gate which was unexpectedly pleasant.Biggest problem was the 1:20 wait to get my car. Even after I had completed all of the booking and payment details online. Severely understaffed, if I could have gone to another company I would have. I felt trapped without any possibility for escape. After 4+ hours of travel it was a very unpleasant welcome into Mexico.
From $55/dayRated #9
Hertz
4.9 Okay (14 reviews)
1 location in Cozumel
Hertz
Locations in Cozumel
  • 6.1
  • 5.5
  • 4.8
  • 5.5
  • 4.5
Recent reviews
2.0 MediocreMar 27 2022
They Hertz location ran out of cars and couldn’t tell us anything and left us stranded to start our vacation. Worst way possible to start vacation. Never will rent from Hertz again.
10.0 ExcellentDec 30 2021
Very helpful staff. We were running late for a flight and the staff accommodated us with a very fast drop off.
8.0 ExcellentNov 18 2021
The process went smooth, but there were a ton of fees added on that we were not prepared for. The rental ended up costing us $1100 for only 3 days
1.9 HorribleAug 14 2021
I reserved a car that said it was going to be about $800 usd for 11 days. The staff in Cozumel when I arrived said that the $2700 that was preauthorized on my card was only a deposit and the final charge would be much less. When I returned the vehicle he said he would just email me the final bill which ended up being $2,500 USD, more than triple the original quote. I realize that there were taxes, insurance etc but even the core cost of the rental was $1700 usd, still more than twice the original quote. I tried calling customer service but could not reach anyone.
10.0 ExcellentMar 24 2021
Staff was very friendly and helpful. Pick-up was at the airport directly out in front. Super easy.Don’t try too hard to sell insurance people don’t want.
2.0 MediocreMar 23 2021
NothingHertz could have actually had cars available at the location. Got to the airport and it was the guys day off. Nobody working counter. Finally found someone to call him and he had no car even available
2.0 MediocreMar 22 2021
We arrived to the airport, went to the Hertz counter and were informed that they did not have our vehicle. They tried to sell me on another vehicle half the size (which would not fit my group), and for more money.Honesty? Not giving away a vehicle that I had reserved, leaving me stranded at the airport to figure it out?
2.0 MediocreMar 21 2021
They could have had the car or any car that they rented to me. Luckily Avis next door had a car to rent.
2.0 MediocreJan 2 2021
Not a lot. Terrible experience all around. One of the lot guys was friendly and assisted with our luggage but other than that, terribleArrived at counter only to be told that they had only one car and it was a tiny hatchback. We had reserved a Standard Size car. We just flew international with 2 huge suitcases and each family member (5 of us) had a carry on. I could not even get my luggage in this tiny car. I was very upset after a long stressful day of international flying. Advised I rented form Hertz because they are an industry leader. The female rep proceeded to tell me that I had several options: 1) take the car and use a taxi to transport my belongings to the hotel. 2) take my stuff to the hotel and come back and get my family. 3) Cancel the reservation. I asked if she would pay for taxi and give me a discount rate. I was then told that I was lucky to even be getting a car and the rate was more than half of what that car rents for because she rents it out for $100 a day. I was in total disbelief that paying customer would even be talked to in this manner. I asked her to explain how I was "lucky" to arrive at an international destination after making reservations weeks in advance only to be told I cannot be accommodated. The Avis counter was directly next door and their agent was standing next to the Hertz agent. I asked him if he would rent me a vehicle. He advised he wanted to go look. While we waited, miraculously, a bigger vehicle from Hertz became available to rent. Let me remind you, they just told me they only had one vehicle left but all the sudden they had this other vehicle. Even though this was not the vehicle size we reserved, it was close enough and agreed to take it. Then the next part of their scam began, the insurance scam. I was told that I must purchase liability insurance. I explained I was not purchasing the insurance because liability insurance is included with the rental. The agent then flat out lied to me and said it wasn't. I have rented before in Mexico and know how this goes and proceeded to tell her what the Mexican law was regarding liability insurance on rental cars. She finally agreed that liability insurance is included but I needed more. I actually purchased the insurance policy through Hotwire when I reserved the vehicle (much better value). I showed her that policy info but she wasn't letting down on the sales pitch. She told me the policy I purchased was only for collision and not liability. She then proceeded to tell me horror stories of vehicles getting stolen and that I would have to pay out of pocket for full value of the car before I could leave the country if something happens. I finally agreed to additional insurance of $13 a day. After all of that, we finally get to the point of going out to the car. The gentleman that took us out was friendly and helpful. He took us to the car and told me to look around and point out any issues with the car because if the car comes back with any scratches that were not previously there, I would have to pay. My wife immediately started taking photos all over the car. This car had scratches all over it. It was impossible to point all of this out. I will say this, no way in the USA is this car even going to make the cut to be a rented vehicle for any of the name brand rental companies. I was also told that there would be a $50 charge to vacuum the car if I got sand in the floor boar from going to the beach. It was finally time to go and the key remote would not work to unlock the doors. I had to insert the key into the door and then unlock the doors. If you want a stressful, horrible, overpriced, high pressure experience, then Hertz of Cozumel is what you want. However, if you want an easy experience, then I suggest you go somewhere else. I will be writing a formal complaint to the CEO of Hertz and how badly their name is being represented in Mexico. Total disgrace!
3.6 MediocreMar 20 2019
I thought I rented a Tahoe but they do not carry any. The only full size SUV they have is a Dodge Journey.
Sunnycars
6 locations in Cozumel
Sunnycars
Locations in Cozumel
Recent reviews
Mas By Mex
2 locations in Cozumel
Mas By Mex
Locations in Cozumel
Recent reviews
Blueway
2 locations in Cozumel
Blueway
Locations in Cozumel
Recent reviews
From $21/day
Economy Rent a Car
Cheapest deal
1 location in Cozumel
Economy Rent a Car
Locations in Cozumel
Recent reviews
Firefly
1 location in Cozumel
Firefly
Locations in Cozumel
Recent reviews
Rhodium
1 location in Cozumel
Rhodium
Locations in Cozumel
Recent reviews
82 travelers who rented a car in Cozumel gave the car agency they used an average rating of 5.5

Car rental locations in or near Cozumel

Good to know

Most popular agency

MEXRENTACAR

Most popular car type

Compact

Average price

$41/day

Good deal

$33/day

When to book a rental car in Cozumel

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Cozumel

  • As the city is not known for having an extensive public transportation system, car rentals in Cozumel are a great way to get around and see all the sights, including Punta Sur Beach and the Zona Arqueológica San Gervasio. Having access to your own vehicle will also make it easy for you to head to attractions that are removed from the city center, such as Playa Mia Grand Beach Park, an area known for having great swimming and suntanning opportunities.
  • If you’re hoping to reserve Cozumel car rentals for the duration of your stay, you can always choose to do so at Cozumel International Airport. The car rental center is conveniently located just outside of the Arrivals Terminal, and is within walking distance, meaning that you do not need to worry about taking a taxi or shuttle to get here. At the center, you’ll find that there are several different companies to choose from, including Alamo, Avis, and Hertz.
  • Cozumel can be difficult to navigate, especially in more remote parts of the city, and the roads are quite narrow and winding. To make it easier for you to travel around without getting lost, consider adding a GPS to your car rentals in Cozumel. The city also has quite a few pedestrians and cyclists, particularly in areas that are located along the coast. Make sure to pay particular caution when driving to avoid getting into a collision.
  • Both summer and winter are known for being the city’s rainy months, so if you’re visiting during either of these seasons, you may find yourself caught in a storm. If this happens, drive slower than normal and pay extra attention to your surroundings. Some roads tend to get particularly busy during rush hour, like the Transversal de Cozumel. If you don’t want to get stuck in congestion, avoid being on this road between the hours of 8-9am and 5-6pm.
  • 25% of our users found rental cars in Cozumel for $33 or less
  • Book your rental car in Cozumel at least 3 weeks before your trip in order to get a below-average price
  • Off-airport rental car locations in Cozumel are around 23% cheaper than airport locations on average
  • Compact rental cars in Cozumel are around 74% cheaper than other car types, on average

FAQs about renting a car in Cozumel