Hostelito Hotel

The hotel is conveniently located in the city center, just a 5-minute walk from the ferry from Playa del Carmen. Nearby attractions include Museo de la Isla de Cozumel, La Plaza Cozumel, and Dolphinaris.

The hotel features an outdoor pool, a garden, a terrace/patio, and a picnic area. Additionally, there is a vegan restaurant next to the pool that offers delicious vegetarian and vegan options.

The staff is friendly and helpful, and the owner is particularly praised for being an incredible host. However, some guests have mentioned issues with the customer service attitude of one of the receptionists.

Some guests have experienced discrepancies between the advertised rooms and the actual rooms, with issues such as noise, cleanliness, and maintenance. It's advisable to confirm the room details before booking.

The hotel's convenient location makes it an ideal choice for a quick getaway, especially for those planning to visit nearby attractions or take the ferry. However, guests have reported issues with room cleanliness and maintenance, so it's recommended to check for updates on renovations and room conditions before booking.

Check with the hotel about the specific room location to avoid noise disturbances, as some guests reported loud music from a nearby discotheque and noise from the upper deck.

Some guests mentioned maintenance issues such as leaking toilets, non-functional Wi-Fi, and the need for room and common area maintenance. It may be helpful to inquire about the status of these issues before booking.

The hotel's central location makes it convenient for accessing nearby attractions, restaurants, and services, providing a vibrant atmosphere for guests.

The common area offers the opportunity to purchase food and drinks, providing added convenience for guests.

Engage with the friendly and helpful staff for information about the local area and to address any concerns during your stay.

Inquire about the status of any ongoing renovations, as some guests were disappointed to find the pool and patio under renovation during their stay.

It's advisable to confirm payment options in advance, as some guests reported being unable to pay with a credit card.

Several guests expressed dissatisfaction with the cleanliness of their rooms, including stained bedding and maintenance issues. It may be beneficial to confirm the current status of cleanliness and maintenance.

Some guests were pleasantly surprised by the room size and the unexpected provision of two double beds. It may be worth inquiring about such room features when making a reservation.

The owner was praised for being an incredible host, providing a positive and welcoming experience for guests.