Cons (-) Ubicación .
3 stars
Hotel Pal Cozumel
15A Avenida Sur 106, Centro, 77600 Cozumel, Quintana Roo, Mexico
Cozumel, Mexico
See location+52 987 871 2387Overview
Boasting a shared lounge, terrace and views of city, Hotel Pal Cozumel is situated in Cozumel, 33 km from Faro Celarain. Featuring an outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features a concierge service and a tour desk for guests. At the hotel, rooms come with a balcony. The rooms in Hotel Pal Cozumel are fitted with a flat-screen TV and free toiletries. Guests at the accommodation can enjoy a continental breakfast. The area is popular for cycling, and car hire is available at Hotel Pal Cozumel. Cozumel International Airport is 2 km from the property.
Amenities at Hotel Pal Cozumel
- Snorkeling
- Outdoor pool
- Free Wi-Fi
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Internet
- Parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
Things to do
- Fishing
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Horse riding
Services and conveniences
- Car rental
- Concierge service
- Tour desk
- Key access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Pool and spa
- Rooftop pool
- Massage
- Pool bar
- Infinity pool
- Outdoor pool
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Streaming service
- TV
Accessibility and suitability
- No smoking
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
Dining
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
General
- Family rooms
- Seating area
- City view
Outdoor
- Terrace/Patio
- Balcony
Bedroom
- Socket near the bed
- Wardrobe or closet
Parking and transportation
- Parking
Laundry
- Iron and ironing board
Family friendly
- Complimentary breakfast
Reviews of Hotel Pal Cozumel
6.7
Okay
749 verified ratings
Wonderful
207
Very good
143
Good
127
Okay
65
Fair
66
Mediocre
41
Poor
100
Summary of reviews
Guests say
Guests appreciated the hotel's great location, but many expressed dissatisfaction with the cleanliness of the rooms and bathrooms. The breakfast options were also frequently criticized for being inadequate. Overall, while the setting was appealing, the maintenance and service aspects left much to be desired.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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6.7 out of 10
202 reviews
5.4 out of 10
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6 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests have highlighted the extremely comfortable beds, wonderful staff, spacious rooms, and the rooftop pool with great views as the best features of the hotel.
Is parking available at the hotel?
Yes, the hotel offers parking for guests, making it convenient for those traveling by car.
How is the food quality at the hotel?
Guests have mentioned that the breakfast is basic, with limited options such as toast, coffee, and cereal. Some have also noted that the fruit and bread availability during breakfast could be improved.
What are the common concerns about the hotel?
Common concerns mentioned by guests include issues with cleanliness, maintenance of amenities, language barriers with staff, and limited breakfast options.
When is the best time to visit the hotel?
The low season is in April, while the high season is in November. Visitors may want to consider these times for their stay to avoid peak crowds and take advantage of potential seasonal offers.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in April, which is the low season, as mentioned by the hotel's policies.
Explore Nearby Attractions
The hotel's location provides easy access to various attractions such as Museo de la Isla de Cozumel, La Plaza Cozumel, and Dolphinaris, all within walking distance.
Check Room Amenities
Some guests reported issues with room cleanliness and maintenance. It's advisable to check the room thoroughly upon arrival and request a change if necessary.
Be Mindful of Noise
Some guests mentioned noise disturbances, particularly from the road and music on the rooftop. Light sleepers may want to consider this before booking.
Inquire About Pool Availability
Several guests experienced the rooftop pool being closed during their stay. It's advisable to inquire about its availability if this amenity is important to you.
Manage Expectations for Breakfast
While the hotel offers complimentary breakfast, some guests found it to be limited in options and not very diverse. Consider exploring nearby dining options for breakfast.
Consider Language Barriers
Some guests noted that the staff had limited English proficiency. It may be helpful to have a translation app or basic Spanish phrases handy for communication.
Plan for Stair Access
The hotel does not have an elevator, and some guests found the stairs challenging. Consider requesting a lower floor room if accessibility is a concern.
Clarify Check-in Procedures
A few guests experienced delays during check-in, with some having to wait outside for a considerable time. It's advisable to clarify the check-in process beforehand.
Location
15A Avenida Sur 106, Centro, 77600 Cozumel, Quintana Roo
What's nearby
- Pax78 yd
- Eco Divers121 yd
- Deep Exposure Dive Center252 yd
- Museo de la Isla de Cozumel0.3 mi
- Aqua Safari Dive Shop0.4 mi
- Studio Blue Dive Center0.5 mi
- El Caracol the Observatory0.6 mi
- Cozumel Equalizers Scuba Center0.7 mi
- Palacio Municipal0.7 mi
- Cathedral of Corpus Christi0.8 mi
- Cinepolis0.8 mi
- San Juan Reef2.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Pal Cozumel
Low season | June |
|---|---|
High season | December |
Average price (weeknight) | $40 |
Average price (weekend night) | $43 |
When to book a room at Hotel Pal Cozumel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in CozumelGood to know
Value for money | 7.2 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Cozumel |
Distance to airport | 1.1 mi |
Everything you need to know for your stay in Cozumel
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