Pros (+) Great massages, hydrotherapy pool.
Cons (-) Lots of people
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5 stars
Alexander House Hotel & Utopia Spa
Photos of Alexander House Hotel & Utopia Spa
Overview
Alexander House Hotel & Utopia Spa is situated in Turners Hill and features free Wi-Fi, a Jacuzzi and an indoor pool. It also provides a sauna, outdoor tennis courts and 24-hour room service.
The hotel offers a 24/7 reception, as well as a beauty centre and an express check-in and check-out feature. For added convenience, it provides an airport shuttle, valet parking and a BBQ/picnic area. The hotel also features a well-equipped gym.
The contemporary rooms have a refrigerator, a private bathroom and slippers. They each feature ironing facilities, a bathtub and heating.
Alexander House Hotel & Utopia Spa has an on-site restaurant, perfect for guests who wish to dine in. A refreshing beverage can be enjoyed in the bar.
London Gatwick Airport is within a 20-minute car ride of Alexander House Hotel & Utopia Spa, as is Ashdown Forest. East Grinstead is within walking distance of the hotel, and local sightseeing information can be found at the tour desk.
Latest deals for Alexander House Hotel & Utopia Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Alexander House Hotel & Utopia Spa
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Wine glasses
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Microwave
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Carpeted
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness center
- Massage
- Sauna
Things to do
- Bicycle rental
- Board games/puzzles
- Golf
- Cycling
- Beauty salon
- Hiking
Parking and transportation
- Free parking
- Private parking
- EV charging station
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Radio
- TV
- Smartphone dock
- DVD player
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness center
- Tennis
Reviews of Alexander House Hotel & Utopia Spa
7.9
Good
893 verified ratings
Wonderful
443
Very good
143
Good
121
Okay
50
Fair
56
Mediocre
34
Poor
46
Summary of reviews
Guests say
Guests generally appreciated the beautiful location and atmosphere of the hotel, along with its cleanliness and amenities. However, many expressed dissatisfaction with the service quality and felt that the value for money was lacking, especially given the high prices for certain services and accommodations.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's spa facilities?
The spa at Alexander House Hotel & Utopia Spa is known for its amazing facilities and peaceful atmosphere, offering a range of treatments and a luxurious experience.
Is parking available at the hotel?
Yes, the hotel offers parking and even has an EV charging station, making it convenient for guests with electric vehicles.
How are the hotel's staff and customer service?
The staff at Alexander House Hotel & Utopia Spa are known for being friendly, attentive, and accommodating, ensuring a warm and welcoming experience for guests.
What are the best times to visit the hotel?
The hotel is particularly delightful to visit in December during the high season, offering a wonderful experience amidst the beautiful grounds and luxurious amenities.
How is the quality of the hotel's beds and rooms?
The rooms at Alexander House Hotel & Utopia Spa are known for their cleanliness, comfort, and luxurious amenities, providing a relaxing and enjoyable stay for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book Spa Treatments in Advance
Some guests were disappointed by the lack of availability for spa treatments, so it's advisable to book these in advance to secure your preferred options.
Consider Room Upgrades
Upgraded rooms were reported to be in better condition and more comfortable, so it may be worth considering a room upgrade for an enhanced experience.
Check for Special Romantic Gestures
The hotel is known for accommodating special requests, such as romantic gestures for special occasions, so don't hesitate to inquire about personalized touches for your stay.
Be Mindful of Additional Spa Fees
While the spa facilities are highly praised, some guests were surprised by additional fees for spa access, so it's important to factor this into your budget.
Plan Dining Reservations
Guests enjoyed the dining experience, particularly in AG's restaurant, so consider making dining reservations in advance to ensure availability.
Inquire About Nearby Attractions
The hotel is located in a beautiful countryside area, so it's worth asking the staff for information about nearby attractions and activities to enhance your stay.
Consider Early Check-in for Spa Access
Some guests found that paying for early check-in allowed them to enjoy the spa facilities with fewer crowds, so this may be worth considering if you prioritize a more private spa experience.
Opt for a Room with a View
Some guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of Dog-Friendly Facilities
If traveling with a pet, the hotel is reported to be very accommodating to furry companions, providing a comfortable stay for both guests and their dogs.
Be Prepared for Room Temperature
Several guests noted issues with room temperature, so it's advisable to inquire about the room's climate control and ventilation to ensure a comfortable stay.
Location
Turners Hill, Crawley, RH10 4QD
What's nearby
- St. Nicholas' Church3.2 mi
- Worth Park Gardens3.8 mi
- Crawley Memorial Gardens4.1 mi
- Hawth Theatre4.6 mi
- Tilgate Park4.8 mi
- Crawley Town Hall5.1 mi
- Crawley Railway Station5.1 mi
- Crawley County Mall Shopping Center5.1 mi
- Saint John the Baptist Church5.2 mi
- Ancient Priors5.3 mi
- Cineworld Cinemas5.3 mi
- K2 Crawley Leisure Center5.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Alexander House Hotel & Utopia Spa
Low season | November |
|---|---|
High season | September |
Average price (weeknight) | $272 |
Average price (weekend night) | $634 |
When to book a room at Alexander House Hotel & Utopia Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.0 |
|---|---|
Distance to city center | 5.0 mi |
Nearest Airport | London Gatwick |
Distance to airport | 5.8 mi |
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