Located at the base of Mount Crested Butte, Elevation Hotel & Spa is a ski-in/ski-out luxury resort complete with warm service and a relaxing environment. Our newest amenities include two outdoor hot tubs as well as nightly wine receptions.
Its a pretty nice place, but you are paying for it. That said, several issues...
TV did not work properly, many channels were fuzzy. The pool is a small, strangely shaped indoor attempt at a pool. The indoor hot tub was not working, and directed you to the outdoor hot tubs. They were not working either. NO AIR CONDITIONING and the rooms got HOT.
The front desk cloak "couldn't find" our reservation and tried to charge us more for the room. We were placed in a room that had clearly been smoked in when we requested a non-smoking room. When we asked to be moved to a different room, we were met with a very poor attitude and the second room was filthy. The floor was covered in a sticky substance and smelled equally as bad. When we complained the next morning, the staff offered no apologies for the multiple issues. Will never stay here again.