Sleep Inn and Suites Cross Lanes - South Charleston

The hotel offers a good basic breakfast with excellent choices of foods, and the breakfast attendant is diligent, helpful, and friendly.

While specific room requests are approved via email, there have been instances where guests did not receive the requested room, leading to some inconvenience.

The hotel provides warm soup and cookies at check-in, sparkling clean rooms, and a pool with complimentary chili in the evening, creating a welcoming and comfortable atmosphere.

The hotel is very clean and updated, with sparkling clean rooms, a nice hot shower, and a laundry room available for guests.

The hotel is in a perfect location, close to restaurants and gas stations, making it convenient for guests. Additionally, it is near the highway and within walking distance of decent dining options.

If you prefer a quieter environment, consider requesting a room on the top floor to minimize noise from other guests and enjoy a peaceful stay.

Take advantage of the complimentary evening social hour where you can indulge in warm soup, cookies, and popcorn, creating a cozy and welcoming atmosphere.

Some guests found the beds to be uncomfortable, so it's advisable to check the room amenities and consider requesting a room with more comfortable bedding if needed.

The hotel is conveniently located close to various restaurants, providing easy access to dining options within walking distance, making it convenient for guests to enjoy local cuisine.

If you prefer fewer crowds, consider visiting in July, the low season, to potentially enjoy a quieter and more relaxed atmosphere.

Guests appreciated the indoor pool, so if you enjoy swimming, be sure to pack your swimsuit and make use of this facility during your stay.

Some guests mentioned noise disturbances, particularly on lower floors, so if you are sensitive to noise, consider requesting a room away from high-traffic areas.

Double-check the room rates upon check-out to ensure they align with the initially confirmed rates, as some guests reported discrepancies in the charged amounts.

Several guests noted that the bathrooms and shower rooms were small, so if you prefer more spacious facilities, it may be beneficial to inquire about room size variations.

Guests praised the breakfast options, so be sure to start your day with a satisfying meal and enjoy the variety of foods available.