Pros (+) All of the staff at this hotel were very helpful, courteous, personable and professional. I had a very pleasant experience
Cons (-) Hospitality and professionalism
2 stars
Wyndham Garden Cross Lanes Charleston
Photos of Wyndham Garden Cross Lanes Charleston
Overview
Hotel in Cross Lanes with free breakfast and a fitness center Along with an indoor pool, this hotel has a restaurant and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available. Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly. Recreational amenities at the hotel include an indoor pool and a fitness center.
Latest deals for Wyndham Garden Cross Lanes Charleston
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Wyndham Garden Cross Lanes Charleston
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Kitchen
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Bottle of water
- 24hr front desk
Pool and spa
- Indoor pool
- Outdoor pool
- Sauna
- Pool towels
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Dining table
General
- Seating area
- Sofa
- Telephone
- Carpeted
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Casino
- Game room
- Pool table
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Outdoor
- Grill
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Wyndham Garden Cross Lanes Charleston
6.6
Okay
1733 verified ratings
Wonderful
696
Very good
245
Good
217
Okay
100
Fair
146
Mediocre
90
Poor
239
Summary of reviews
Guests say
Guests appreciated the good location and nice pool area, but many expressed dissatisfaction with the cleanliness of the rooms and the quality of service. Issues such as dirty bathrooms, lack of toiletries, and unhelpful staff were frequently mentioned, along with a need for refurbishments and better management.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.6 out of 10
1519 reviews
6.6 out of 10
138 reviews
7.4 out of 10
12 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Wyndham Garden Cross Lanes Charleston?
Guests often praise the breakfast at Wyndham Garden Cross Lanes Charleston, mentioning it as a highlight of their stay. The breakfast staff is described as helpful and kind, ensuring a pleasant dining experience.
Are the beds at Wyndham Garden Cross Lanes Charleston comfortable?
Guests have varying opinions about the beds at Wyndham Garden Cross Lanes Charleston. While some find them comfortable, others mention that the beds were uncomfortable and minimally comfortable.
Is parking convenient at Wyndham Garden Cross Lanes Charleston?
Guests appreciate the convenient parking at Wyndham Garden Cross Lanes Charleston, making it easy for them to access the hotel without hassle.
What are the common concerns about the cleanliness at Wyndham Garden Cross Lanes Charleston?
Some guests have expressed concerns about the cleanliness at Wyndham Garden Cross Lanes Charleston, mentioning issues such as dirty carpets, a room with an odor, and a bathroom with roaches.
When is the best time to visit Wyndham Garden Cross Lanes Charleston?
The high season at Wyndham Garden Cross Lanes Charleston is in June, while the low season is in February. Visitors may want to consider these factors when planning their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in February, which is mentioned as the low season. This could provide a more relaxed experience.
Check Nearby Attractions
The hotel is conveniently located near Mardi Gras Casino and Scarlet Oaks Country Club, making it a great choice for those interested in exploring nearby attractions.
Pet-Friendly Accommodation
If you're traveling with pets, this hotel offers pet-friendly rooms, but be sure to inquire about any applicable charges.
Request a Room Away from the Elevator
Some guests reported noise disturbances from the elevator, so consider requesting a room away from it for a quieter stay.
Verify Room Cleanliness
While some guests praised the cleanliness of their rooms, others reported issues such as dirty carpets and unclean bathrooms. It may be wise to verify the room's cleanliness upon check-in.
Double-Check Room Amenities
Some guests mentioned issues with amenities such as non-functional heaters, malfunctioning TVs, and non-working electrical outlets. It's advisable to double-check these amenities upon arrival.
Inquire About Pool Conditions
Several guests mentioned issues with the pool, including it being cold or not functioning as expected. It's recommended to inquire about the pool conditions before booking if it's an important amenity for your stay.
Consider Bringing Your Own Toiletries
A few guests reported issues with the availability of hand soap and limited toiletry options. Bringing your own toiletries might be helpful.
Be Mindful of Noise Levels
Some guests reported noise disturbances from neighboring rooms and hallways. If you're sensitive to noise, it may be beneficial to pack earplugs for a more peaceful stay.
Location
102 Racer Drive, Cross Lanes, WV 25313
What's nearby
- Mardi Gras Casino0.8 mi
- Scarlet Oaks Country Club3.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Wyndham Garden Cross Lanes Charleston
Low season | July |
|---|---|
High season | June |
Average price (weeknight) | $113 |
Average price (weekend night) | $130 |
When to book a room at Wyndham Garden Cross Lanes Charleston
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Wyndham Garden Cross Lanes Charleston
FAQs when booking at Wyndham Garden Cross Lanes Charleston
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Cross LanesGood to know
Value for money | 7.1 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Charleston Yeager |
Distance to airport | 11.4 mi |
Everything you need to know for your stay in Cross Lanes
Complete your trip
Popular destinations