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Great location with wonderful views across the beach. Good room, we were in one with a four poster bed. Great bathroom with giant bath. Clean tidy and well decorated. Also very pleasant leisure facilities with pool, jacuzzi and steam room The staff seemed very keen to repeat the fact that a jacket, shirt and tie were required for dinner,with jeans and trainers not being allowed which was very clearly worded on the web site. At the grand old age of 50 I feel capable of reading and appearing suitably attired without reminders. There was also a question as to whether I realised it was £36 each for dinner? Having paid just under £500 for two nights b&b I felt it unecessary to question my abilty to pay. Having made more than one ref to the dress code it was interesting to note that 4 of the 6 couples dining near us all had jeans on? Unfortunately the dinner itself was also dreadful. A very unusual menu selection was then delivered badly. Our starter and main was fish and the menu stated boldly that all vegetables and dishes were lightly cooked. Unfortunately both items had been overcooked, kept on a plate under a hot lamp and prepared before we had sat at our table. We asked the waitress to remove the main course without eating it and indicated that there was nothing else on the menu that was remotely appealing. The waitres was very surprised, said that she was surprised and indicated how unusual it was,. The plates went and we did not see another member of the restauarant team again for the whole evening. (Not even to apologise let alone perhaps offer coffee?)it was also disapointing that the whole £72 was still on my bill when we checked out despite the receptionist being aware of our dissatisfaction. There was apparently no one on the hotel staff able to take responsibilty for offering a reduction in the cost. All complaints were required in writing to the hotel owner who is the only person who can make these decisions when she visits once a week? Also there appeared to be lack of communication as I had been emailed directly by reception prior to travelling asking me if I wanted to book a table because they were busy. I replied, requested a table for 8 pm and received a reply saying that it had been made ( plus a reminder that no jeans were allowed and I must wear a jacket and tie) unfortunately no note had been made? Perhaps we should have taken this as a sign
The warm welcome from the staff when booking in and throughout our stay,the wonderful sea view from our room and the excellent food.
Fabulous views from all public rooms. Our bedroom and bathroom. Could sit in the bath and have a sea view.
Good Location, Well decorated rooms, modern bathroom.Plenty of Car Parking, Excellent Breakfasts' Outdated Dress code for Dinner. No changing Facilities for indoor pool etc.
Comfortable quality furnishings and great bathrooms Nothing
Excellent restaurant, breathtaking views and peace and quiet. Also excellent leisure centre - pool and hot tubs. Decor not quite perfect - the odd corner of peeling wallpaper, the odd light bulb not working. The bar never seems to be staffed. I thought the 'Maitre D's manner like that at McDonalds, I.E. saying all the things but with no sincerely. Apologies if this is just a mistaken impression.
Room was perfect with a wonderfully luxurious bathroom and superb view
the location is excellent, good standard of rooms, friendly staff and steam room! A touch to expensive and the spa could do with updating.
watching the sun go down and sharing a bath with a close friend.
Location was stunning. Very friendly, efficient staff. Excellent food with a very welcome option of having it cooked in a more 'plain' manner, which older people prefer at times. Hotel getting very slightly 'tired'. Weather was awful, but not hotels fault.
The view It is very rundown. The floors sloped, the bed was very hard and uncomfortable, the curtains were faded and dirty and the patio doors were stuck with gaffer tape. The bathroom was smelly with no enamel on the bath so was dirt stained. Needs refurb!!
Great location, clean and large room In need of refusbishment
The view Wasnt given the room I booked, reception staff were absolutely appauling, one of them was swearing to her friend over the counter talking about boyfriends etc at full volume, they were extremely rude and when I told them I booked a sea facing room and was given a room facing a brick wall, they really didnt care. the corridors and stairways smelt like a museum which hadnt been cleaned for some time. hugely overpriced!!!!!
Comfy beds We paid â£180.00 bed and breakfast and I was a but disappointed with our room, for the money it was a bit small. My father recommended it to us as he has stayed a number of times and it was our ten year wedding anniversary.
In some hotels some single rooms can be little more than broom cupboards with views over the kitchen/car park but my room had a balcony and a superb view over Saunton beach. Also, I had the very warm indoor pool to myself most of the time. The gym was a bit cramped and not particularly well equipped.
some staff were very friendly but not all. Food was not very good and the service at breakfast was also poor. A number of staff were milling around but no came to offer any service.
Highly recommented, beautiful hotel and views, we were lucky to have lovely weather which added to make it a most relaxtion weekend, we will go back later in the year,
Limitted choice of food
Welcome excellent. Resturant breakfast very varied choice to a high standard. Evening dinner once again varied and menu changed daily, the waiting staff most helpful. As we booked late on the internet there were only two rooms left unfortunately outside of the room was a large air extraction unit, the noise between 7am and 11pm was unacceptable it was very hot but we could not have the windows open.
The level of service provided by the staff. There tends to be a large number of older stiff upper lip residence.
The cottage was wonderful. Everything, from the kitchen utilities to the cosy bed was very well thought out and designed. Wifi would have been a nice to have, however, I noted from the welcome notes that this was far to expensive. I think the rate we paid was quiet high, but worth it for a treat. The swimming pool was a little too busy for its size and the mixed changing room wasn't great. However, Im sure if the weather had been better it would have been empty!
Attention to detail. Meals taken were very good.