Hotel Bajo el Volcan

The hotel offers a restaurant, bar/lounge, and the option for food to be delivered to your accommodation. Additionally, special diet menus are available upon request.

The hotel provides increased accessibility and offers wheelchair accessible units, ensuring a comfortable stay for all guests.

The hotel is conveniently located near the Palace of Cortes, Plaza de Armas, Cuernavaca Cathedral, and other historic sites, making it an ideal base for exploring the area.

Guests have praised the hotel's cleanliness, and the property is cleaned by professional cleaning companies. The pool area and gardens provide a relaxing and well-maintained environment.

The hotel offers free parking and private parking, providing convenient options for guests with vehicles.

Some rooms may have better sound insulation than others, so if you're a light sleeper, consider requesting a room away from the street to ensure a quieter stay.

The hotel is conveniently located within walking distance of several attractions, including the Palace of Cortes, Plaza de Armas, and the Cuernavaca Cathedral, making it an ideal base for exploring the city.

While some guests reported encountering unfriendly or unhelpful staff members, others praised the friendly and professional service. It may be beneficial to engage with different staff members to ensure a positive experience.

Guests have noted variations in room amenities, such as the availability of thick blankets. It's advisable to confirm specific room amenities and preferences with the hotel in advance to meet individual needs.

The pool area has been highlighted as a pleasant feature, offering a relaxing space for guests to unwind. Consider spending some leisure time in this area during your stay.

The hotel offers a restaurant and bar, with the option for food to be delivered to guest accommodation. Guests have praised the delicious food, so be sure to explore the dining options available during your visit.

The hotel has implemented various safety measures, including contactless check-in/check-out, use of face masks, and enhanced cleaning protocols. Guests appreciated these measures, contributing to a sense of security during their stay.

If planning a visit in October, which is considered the low season, it may offer the opportunity for a quieter and potentially more affordable stay compared to the high season in June.

While the hotel provides Wi-Fi, some guests noted that it was only available in common areas with different passwords. If reliable in-room Wi-Fi is essential, it's advisable to inquire about the connectivity options beforehand.

Several guests found the hotel to offer good value for money, particularly praising the relaxing environment, central location, and friendly staff.