Guest Reviews
Overall Rating
8.8
Excellent
Based on 157 reviews
Breakfast
10.0
Amenities
9.4
Food
8.9
Location
8.8
Pool
8.5
Service
8.0
Room
5.1
Value for money
4.2
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Hotel Jacarandas
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![Hotel Jacarandas - Cuernavaca - Bedroom]()
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![Hotel Jacarandas - Cuernavaca - Pool]()
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Map
Hotel Jacarandas
Best Food
$87+
Review highlights
- 10.0
- 9.4
- 5.1
- 4.2
Good to know
- Great menu
- Clean pool area
- Pleasant hotel grounds
About
Featuring a free kids' club, Hotel Jacarandas puts you within a 10-minute drive of Palace of Cortes Museum. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or mani/pedis. 3 outdoor pools and a poolside bar are other highlights, and rooms offer up nice touches like private spa tubs and premium bedding.
Amenities
- Complimentary breakfast
- Free Wi-Fi
- Babysitting or child care
- Internet
- Meeting/Banquet facilities
- Room service
- Spa
- Outdoor pool
- Restaurant
- Tennis
- Air-conditioned
- 24 Hour Front Desk
- Safe
- Free parking
- Playground
- Designated smoking area
- Storage available
- Non-smoking rooms available
- Terrace/Patio
- Facilities for Disabled Guests
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Pros: We loved the beautiful grounds. The room was nice and spacious. Breakfast was awesome with a lot of different choices.
Cons: I wish they had more bilingual staff members
review from
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8.3
Pros: The flowers, the paseful
Cons: I didn't like the poor attention to cleanliness, I found rat feces on the bed,I was horrified when I saw it .
review from
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8.8
Pros: Staff very friendly.
Cons: Rooms do not have hair dryer, nor iron.
review from
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8.3
Pros: I like the grounds of the hotel. The gardens are great and there's lots of room to walk around. There are 3 swimming pools and a very good breakfast buffet. The clients of the hotel are mainly ...
Cons: It was disappointing that the hidden swimming pool had not been cleaned for use. We enjoyed swimming there on a previous visit.
review from
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8.3
Pros: The flowers, the paseful
Cons: I didn't like the poor attention to cleanliness, I found rat feces on the bed,I was horrified when I saw it .
review from
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8.3
Pros: I like the grounds of the hotel. The gardens are great and there's lots of room to walk around. There are 3 swimming pools and a very good breakfast buffet. The clients of the hotel are mainly ...
Cons: It was disappointing that the hidden swimming pool had not been cleaned for use. We enjoyed swimming there on a previous visit.
review from
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