The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the rooms were advertised as air-conditioned but were not, leading to discomfort during the night. It's advisable to confirm the availability of air conditioning in the room before booking, especially during warmer months.
Many guests appreciated the well-maintained pool and gardens, providing a great setting for relaxation. Take some time to unwind and enjoy the serene outdoor spaces during your stay.
Some guests reported noise from the restaurant in rooms located nearby. If you are sensitive to noise, consider requesting a room away from the restaurant area to ensure a peaceful stay.
A few guests mentioned that the breakfast included in the room rate was not a full breakfast, but rather continental. It's recommended to clarify the details of the included breakfast to avoid any misconceptions.
If traveling with pets, it's important to note that there may be additional charges. Some guests reported a fee of $20 (350 MXN) per dog. It's advisable to confirm the pet policy and associated charges before bringing your pet along.
The hotel's French restaurant received high praise from guests. If you appreciate French cuisine, dining at the hotel's restaurant is highly recommended for a delightful culinary experience.
Guests enjoyed the heated pool, which provided a pleasant swimming experience. If you enjoy swimming, make sure to take advantage of the heated pool during your stay.
Several guests highlighted the friendly and helpful nature of the staff. Take the time to interact with the staff, who are attentive and willing to assist with any needs or inquiries.
The hotel is conveniently located near various attractions such as the Cuernavaca Golf Club, Robert Brady Museum, and Cuernavaca Cathedral. Consider exploring these nearby attractions to enhance your overall experience.
Some guests reported weak Wi-Fi signals. If reliable internet access is important to you, it's advisable to confirm the strength of the Wi-Fi signal in the room before your stay.
