Cons: Rough towels, sub-standard pillows, white breakfast (nothing whole grain) very little that was gluten free, toilet didn't quit flushing properly, cost was high compared to the value of what was received.
Pros: Very fitting decor for the area.
Cons: Everything was great
Pros: The double slide in the pool was fun for the kids.
Cons: The front desk people were not friendly. The room was not clean.We found coins and a busness card under the bed. The shower was dirty. There was 2 face cloths for 4 ppl. The mini fridge did'nt work. The linens were wrinkly and the bedspreads were worn.
Pros: Nice location. Quiet and clean hotel.
Pros: The staff was friendly, helpful, and attentive. Room was clean. Pool area was ok.
Cons: The continental breakfast was not worth the time. 25 people in pool area and staff brought 7 towels and no more after that. We watched a family use another family's discarded towels out of desperation.
Pros: The staff was fantastic. Very friendly and helpful. The room was clean.
Cons: I would like to suggest a recliner or comfortable chair in the room. Tricky getting the fridge to work as it was connected to a light switch. Breakfast would be nicer with yogurt or fruit. just sweets and carbs.
It was a very nice place but they need too do some Maintenance Care, especially in the Pool Area, and outside there was lots of weeds. The so called Continental Breakfast was a little scarce. They served HoHo's!! a few rolls/muffins. There was only bananas as a fruit. No yogurt/eggs. they did have waffle machine, but only 1 and there was always a line for it..But our stay overall was a nice stay!
Pros: The hotel was very nice and in a great location. Nice size room and loved the balcony! The staff were very nice!
Cons: It needs Maintenance Care.The pool and hot tub had alot of grime on the side wall. There was not enough water in the Hot Tub to even get up too the skimmer/filter line! Which means the water is not even going through and being filtered. It was dirty!
Overall this is a solid 2 maybe 3 star hotel. Comfy bed, clean and spacious room, etc. Nothing stood out as bad. If you ever are out in that neck of the woods, it would be a solid option.
Pros: Pool was great for kids (though I didn't bring any). Really has some interesting features. Water-slides and all sorts of fun decorations. Other hotel decor was tasteful, northwoodsy feel.
Cons: I think the breakfast was a little underwhelming, but not bad. More juice options would be better.
They have a gem of a location. What is hurting them is the customer service. Our room was clean but the amenities were not worth--- per night. Towel, sheet, and pillow quality were poor. When asked for a late check-out from 11am to the latest of 1pm the front desk said that was fine but the owner called by 11:05 and was trying to kick us out. We were there as a family but my husband had a business meeting in Spooner. This is the first hotel that we have had an issue with this. They were very unwelcoming.
Cons: The staff needs help on customer service. They are very verbally combative and rude when not provoked. They did not feel like we were welcome.
Cons: deadbolt on room door broke morning coffee not fresh and milk was sour @ 6:30
Pros: Architecture, availability of a pool.
Cons: Cancellation policy seems unreasonable. Faced with a medical need, we had to call short the stay and staff was unable to consider any type of refund. Very small breakfast space. No real fruit at breakfast--even the juice tasted like a Tang mix.
When visiting Shell Lake, AmeriVu Inn & Suites is a great choice to consider. Guests can take a dip in the indoor pool, and the spa tub makes for a relaxing end to the day. A steam room and a children's pool are offered, and rooms have conveniences like refrigerators and microwaves.