Find Cheap Flights to Minneapolis St Paul

Delay delay delay delay cancel. Called customer service and they said they couldn't help me. Waited on phone for an hour to finally get somebody to help me reschedule the flight for 6 hours later.

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I did not appreciate any of the tactics used to increase the amount to pay for carry-on baggage I have always brought a carry-on for a dozen other airlines and never got stuck paying the exorbitant rates that I was hit with from Spirit Oh sure, you have the measuring display there but hidden from view and not told to put your suitcase in it. Ours were off by a few inches too big. I didnt know until I was boarding that my bag was too big along with my wife and had to pay an extra $200 to have the bags checked. $200!!!!!!!!!! They said they made an announcement but between phone calls and bathroom i missed it. Who would have thought that our bags would not fit. On the return flight I went on-line to pay for the same baggage and it cost me $50 each or another $100$300 total which was more that the flight cost was. A complete rip-off. Your staff should warn at the ticket desk about the baggage rather than have that obscure baggage measuring rack. Please call me at 218-966-8787 Jeff Maki

The next time I'm going to drive to Chicago to save $500.00 or more on my trip to South America or use a different airline.

Departure time

The terminal the airline was horrible the boarding protocol is ridiculous as are the clientele of such an inane company. One world forever.

Requested for wheelchair assistance but none provided?!!

No food or newspapers.

Service is tribble and I don't have a any plan to fly to frontier

You have to pay for everything. Tried to charge me for a computer bag coming into plain although we are allowed one person item I should be comped flights. Due to this horrible experience.

I usually pre-check in, but I know you're working on your system currently, so it wasn't a big deal. Just had to stand in the check-in line and I didn't have bags to check, so the additional time I needed to spend at the airport to check in was all I didn't like.

I like the seat size. It's been along time since I flew you r airline

I haven't enjoyed flying Spirit in the past but this time was much better. Flights were on time, staff was courteous, and didn't have any unexpected issues with baggage.

The price.

No problems.

Crew and how fast the flight was.

Baggage fees, seat comfort, temperature of plane,

That I'll never have to fly with Frontier again.

Customer service Lost bag Comfort Fees

Nice people working at airline. Nice airplane and comfortable seats.

No beverage service, not even water.

The crew. They were nice and respectful.

There are kits of fees that you are not aware of until the day of the flight. I can't believe they charge $55 for a carry-on and they don't even give you water in the plane!

The crew is friendly and courteous.

I don't like not being able to sit with the person I am flying with unless I pay extra money.

My God what an excruciating 3 hour endeavor. Kicks, screams, and all in the awful pitch of a little brat. Kid wouldn't sit down and wouldn't shut up. Flight was full so when I asked to move there were no other options. In all of the flights of my life, by far the worst experience.

Price

New plane

It's not clear when booking that EVERYTHING costs extra. It seems like bait and switch. Up to $100 for a carry-on. Seriously?? $7 to reserve a seat in the back of the plane.

The ticket agent was very nice.

The flight kept getting delayed and the gate switched and then right when we were ready to board, they told us that we were going to be delayed another two hours on top of the other two hours. Our original flight was supposed to be at 10:41 AM and then at 3:00 PM is when they finally decided to tell us that our flight had been cancelled.

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Seemed like a good price until I booked and then had to pay for add on such as a carry on piece of luggage. They also gave a sales pitch onboard about "their" credit card. Seats were crowded and uncomfortable. The flight attendants seemed as if they would have rather been anywhere but helping passengers. Both flights were late not due to weather. After booking this flight with all of the ad ons, I found I could have flown Sun Country or Delta for less - and next time I will use another airline.

Clean roomy plane. Comfortable seating. Polite helpful professional flight attendants. Smooth ride. Easy on and off. Ontime!

Only water offered complimentary. Charging for a carrying bag. Charging for an early seat selection.