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Pros: "Amazing crew! No flight cancellation!"

Cons: "not the cleanest seat/tray table"

Pros: "FA were ok"
Cons: "No entertainment"

Cons: "Good"

Pros: "The crew was a replacement for the original crew that probably was running late (i suspect because everyone was stuck in wonderful LA traffic that night), they made do with what they have and tried to get everyone boarded as fast as they can."
Cons: "On time departures, better boarding, crowded planes, better snacks, comfy seats, charging bagss???"

Cons: "Bring ear buds if you want to watch/listen to a movie. Delta changes for ear buds Everything else was fine"

Pros: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."

Pros: "Delta One product is among the best in domestic US."
Cons: "Let passengers know that Delta One has a special check in area."

Cons: "It was great"

Pros: "The TV"

Cons: "Food was blah, not hot and watery"

Pros: "Smooth ride"

Pros: "Everything . Delta is one of the best"

Pros: "We boarded close to on time, no hassles. Allowed my husband and me (retired military) to board early, thank you."
Cons: "LAX security is awful. We never left the airport (arrived LAX from Sydney AU) yet were forced thru security again. Had to remove shoes, was scanned and "frisked" by TSA to get to Denver. To go to Australia, Denver TSA waived the removal of shoes, skipped the scan for the metal detector and no one touched me, ditto for LAX on the trip to Sydney. Where's the uniformity or standards for TSA?? Why did I have to be subjected to this garbage on the way home?? This is why I despise flying. It makes no sense to me. This ruined what was a great vacation."

Pros: "I did not like nothing"
Cons: "Custom took for ever they only had 2 agents working and I Missed my fight to nyc"

Pros: "The plane was an older model but staff allowed main cabin to use 1sr class bathroom."
Cons: "The choices of free snacks were limited. They should also give more than 1 package of peanut."

Pros: "seating, food, service"

Pros: "Didn’t take three days to drive"
Cons: "Packed in like sardines"

Pros: "Everything but the consistent delay"
Cons: "2 hour delay and it being the last flight out of LAX."

Cons: "It was smelly. Anyone who does not smoke can smell old smoke. Yuk. Also, smells like a neighboring passenger has bowel issues. Ick"

Pros: "Nothing"
Cons: "They take them forever to find me another fly ,make miss my other fly, my work my time and my sleep"

Pros: "There was a medical emergency and the crew responded quickly and asked for onboard medical personnels. Wi-Fi was fast."
Cons: "Lack of snacks."

Pros: "Had to sit in the middle row and I wasn’t given the option to get an aisle sit during check in."
Cons: "No flexibility for seats"

Pros: "The snack variety"
Cons: "My headphone jack was broken :("

Pros: "Fast and comfortable"
Cons: "No tv but understanding"

Pros: "on-time and quick boarding times"
Cons: "Waiting too long before take off with no circulation of cool air"

Cons: "Due to waiting so long on the tarmac, I almost missed my ground connection. Also, two persons with impaired mobility were deplaned while nearly all the remaining passengers waited. It has been my experience in the past that those with impaired mobility are assisted in deplaning AFTER the other passengers have deplaned. This only makes sense. Also, baggage handling was slow compared with my previous experiences. Seemed to be a hard landing."

Pros: "Was able to comfortably sleep the whole trip back."
Cons: "Nothing, just filling this in to continue........."

Pros: "Crew and being able to watch movies."
Cons: "Cost of flight"

Pros: "I liked the selection of movies."
Cons: "The arrival estimate was off."

Cons: "The Delta team is a complete mess. After sending us to the wrong terminal via their own app, we missed our first flights. Then we had to be pushy to get onto the next flight."

Pros: "We were two for two on not being able to understand the gate agents announcements. Please keep in mind that not everyone flies frequently. I'm convinced that the routine of the job blinds both the TSA and airline employees to this fact. Clear and concise instructions would be great, regulars will continue to ignore you. So no harm, no foul."

Cons: "nothing"

Pros: "The entertainment was good and we didn't get charged for the blankets, as in other airlines, though it would have been nice not have needed them, the plane felt colder than 70 degrees!"
Cons: "Longer delay occurred when another passenger got into an argument with staff. It took soooo long for security to come to fix the situation so we could continue boarding. We were also packed in like sardines. I would pay more for more room, though business and first class are available, they're way too much."

Cons: "Some of the video I was watching on my personal screen was low quality. Difficult to hear and kept breaking up/freezing so I would miss important words. At one point I had to rewind it because I had missed something important. Captions were not available for the movie I was watching."

Pros: "The plane got me & my family safely to our destinations. Easy & fast check-in."
Cons: "Flight delays on both departing & return flights to Los Angeles. Delta didn't offer any compensation for the delays. Crew was not very friendly especially on my return flight. The flight attendant couldn't even give me a bag of peanuts."

Pros: "Clean & new aircraft. Good selection for entertainment."
Cons: "Seating & booking was chaotic. Flight delayed."

Pros: "Smooth. Great Staff"
Cons: "No complaints."

Pros: "Nice and Easy. Great service before during and after the flight."
Cons: "Not being able to choose a seat with basic economy during online check-in. With all the issues about seating nowadays you definitely want to know you have a seat going on."

Cons: "Usable to hear gate agent announcement in LAX"

Pros: "Airtravel is not exactly something to 'LIKE' but it was good."
Cons: "Attendant was a bit forgetful, didn't get my or my daughters drinks straight. She took forever to take the order too and was using a phone or something to type the order in and STILL got it wrong!"

Pros: "Great crew and prompt service. We left and arrived exactky when it said we would."
Cons: "Snacks could have been a bit better but that's not a deal breaker."

Cons: "You lost our luggage. What I don't understand is why we were not able to get boarding passes and seat assignments when we did our check-in in Sydney."

Cons: "My luggage is lost. I picked it up in LAX and reboarded. It never arrived to MSP. My wife's luggage was also lost but they found it on another flight. They have no clue where mine is."

Pros: "What they offer is OK."

Pros: "Blankets"

Cons: "The entertainment system was extremely difficult to deal with. The screen did not seem receptive to the human finger and often the menu lines were small and very close together, leading to the incorrect item being selected. Finally I gave up and was just trying to put on "my flight", but it just made me take survey after survey, instead of allowing me access to "my flight" information."

Pros: "This flight was very smooth sailing, and I loved the fact I had an option to watch a movie, and the crew were very nice."

Pros: "FOR A BUSY AIRPORT IT WAS A FRIENDLY SERVICE DAY"
Cons: "NOTHING IT WAS GOOD AND THANK YOU"

Cons: "Timely communication"

Pros: "Not crowded, and enough space"
Cons: "My luggage was lost"

Pros: "Very friendly"

Pros: "Yes"
Cons: "Nice service"

Cons: "Show a movie"

Pros: "Comfortable and clean cabin"
Cons: "Nicer staff (we are used to southwest)"

Pros: "Easy baggage check"
Cons: "San Fran fuel delivery system"

Pros: "Unlike some airline pilots(Spirit) these guys actually communicate with the passengers."
Cons: "Have working charging ports, improve space for comfort."

Cons: "A/C on the plane wasn’t working that great."

Cons: "Late, no notice"

Cons: "As we landed in MSP my young son got sick. There was not a vomit bag available in our row. We cleaned it up the best we could. I told the gals as we exited and they were sympathetic. As my husband exited he heard them say. Well that’s lovely...I sure wasn’t impressed to hear that."

Cons: "Check in and baggage fees"

Pros: "Overall just fine."

Pros: "Everything went very smoothly."

Cons: "Nothing really"

Pros: "The staff"

Pros: "Need to improve on services skills"
Cons: "I love flying with Sun Country"

Pros: "Service was good."
Cons: "No drop down tv's or free small snacks."

Pros: "Good trip."
Cons: "All good"

Pros: "All great!"

Pros: "We made it home alive, stewards smiled a lot"
Cons: "No one at desk for check in, then when boarding there was a man standing in the aisle that would not allow me to pass, I had an infant in my arms but he refused to move even after multiple requests. I had to squeeze past him. When plane was fully boarded he started to vomit. He vomited multiple times before we started moving. Steward asked him if he was okay to fly and he did not answer, just nodded a bit. He continued to vomit, was unable to use the bag properly, he appeared highly intoxicated. He vomited into the aisle and all over our shoes and pant legs and carry on bags. We told the stewards who went and grabbed a package of paper towels and shoved them at us. They moved the passengers on the other side of him up to the front of the plane but said nothing to us. No one apologized. Twice we were told our baby was the baby of the year but that was the only remark."

Pros: "The employees were so attentive & caring. Very accommodating. Was pleasantly surprised."

Pros: "Sun Country is the best airline in the world -"

Pros: "People were nice"

Pros: "Bumped up to row 4"
Cons: "Hard to reach restroom."

Pros: "Got everyone in early and left the gate before planned. I like flights that can stick to a schedule!!"

Pros: "I enjoyed te staff. Very warm and welcoming."
Cons: "I didn't like how cold it was."

Pros: "Overall great, boarding was fast the stewardess did an awesome job of making you comfort and supplying your needs. Met several people from various places interesting. Will be looking forward to another Journey again sometime soon."

Pros: "Please add some halal food in menue."
Cons: "No halal food in menue"

Pros: "The best flights I've ever had."
Cons: "I just get cramped but that's all.."

Pros: "Love Suncountry!"

Pros: "The treatment was amazing. Awesome employees!"

Cons: "not enough people at boarding desk to answer questions & do upgrades."

Pros: "Nothing"

Pros: "Every one is warm and friendly"
Cons: "No complaints"

Pros: "Nice smooth ride. Service was great. Very friendly. Great landing in rough weather."

Cons: "Na"

Pros: "I sincerely appreciated being able to board as a priority because of my military service."
Cons: "Complimentary beverage but no snack, not even a cookie."

Pros: "Staff was very nice"
Cons: "Landing was rough"

Cons: "Serious butt pain. Wish I had brought a cushion with me."

Pros: "Amazing: left & arrived 156 minutes early. Way to go!"

Pros: "No long lines"

Cons: "Landing is terrible"

Pros: "Everything was great. no complaints!"

Cons: "No food, no entertain"

Pros: "Very easy..No stress..."

Pros: "The staff was very helpful and friendly."

Pros: "The title pretty much says it all. I travel a lot and have been SUPER impressed with the quality and service of Sun Country. And their prices are very reasonable."

Pros: "Smooth good service and comfortable"

Pros: "Nice people and free carry on check in"
Cons: "Nothing"

Cons: "Great flight"

Pros: "Seat cramped"

Cons: "It was amazing"

Cons: "Too cold"

Pros: "Crew was professional and accommodating, everything went smooth and quickly"

Pros: "The was plenty of leg room."
Cons: "One flight attendant was pretty unfriendly."

Pros: "All was good"
Cons: "Nothing to complain about."

Pros: "Fast boarding process, on time"

Cons: "Nothing you could do, it was a maintenance issue."

Cons: "Seating in Economy plus is tight. No electrical or UBS outlets for charging devices."

Pros: "everything"
Cons: "snacks"

Pros: "People were friendly"
Cons: "Broke arm off wheelchair"

Cons: "I will never, ever book with Kayak again"

Pros: "Busy but kind stewardesses"
Cons: "Please offer another snack option besides carboard flavored pretzels."

Pros: "Did not experience food or entertainment"

Cons: "Overbooking and worrying I would miss my trip"

Cons: "Mechanical delays caused me to miss my uncle's funeral."

Pros: "Not a challenging process from beginning to end."
Cons: "Nothing"

Cons: "MY LUGGAGE GOT TRANSFERED TO CHICAGO INSTEAD OF MINNEAPOLIS IN WASHINGTON"

Cons: "We never took off"

Cons: "the usual garbage AA flights on CRJ's with poor on-time performance and frequent maintenance issues..."

Pros: "not much, on time, but that is a low standard of something to like"
Cons: "Crew attitude,"

Cons: "Seating is a bit cramped."

Pros: "Personalities...loved their job. Great to talk to."
Cons: "Bosrdunf staff at DCA. No communication in crowded area"

Cons: "New cheap fare is honestly offensive trash."

Pros: "There was surprisingly a great amount of legroom"

Cons: "Food was not good at all."

Pros: "Lost baggage"
Cons: "They have it arriving with me. But cannot locate it. Normally they would know where it was."

Pros: "Nothing"
Cons: "Lost connection"

Cons: "Delay. Old airplane with sewer smell in back. Not a great experience."

Cons: "Completely ignored for beverage service"

Cons: "No priority boarding for people with babies and toddlers"

Pros: "Nothing"

Cons: "The handle for the window shade was torn off"

Cons: "Sat on the tarmac for 35 minutes without a single announcement as to why there was a delay."

Pros: "It was my first time I was a little scared but not anymore it was a smooth ride. Don't change nothing keep up the good work. Thanks for letting me explore"

Pros: "It did not crash"
Cons: "Delays, baggage loss, how the Airline dealt with both."

Cons: "Never got a complimentary beverage. The cart only delivered to some of the rows"

Cons: "I was trying to check two bags, and I get three free bags. My one bag was my wife's bike in a case and it as 60 pounds and the other was a suitcase that was only 20. They made us take stuff out of the bike case and move it to the suitcase to get it below 50 pounds. Ridiculously nitpicky. It's the same overall weight..."

Pros: "Thanks Daniel for making my trip to San Diego comfortable!"
Cons: "Didn't get to upgrade to 1st Class, but oh well :)--"

Pros: "Loved the individual seat back entertainment"

Pros: "Love the new entertainment on your own phone"
Cons: "Boarding took forever due to people's luggage in the overhead."

Pros: "Uneventful, except for a malfunctioning getaway in MSP which caused a very brief delay."

Cons: "It was freezing."

Cons: "Requested for wheelchair assistance but none provided?!!"

Cons: "Checkin"

Pros: "Did not travel from Phillies to Minneapolis. Due to change in program."

Pros: "All of it"

Cons: "America Airlines...worst service and just a horrible experience"

Cons: "Thrust"

Pros: "The airline tried to keep us as comfortable as possible in the airport. The crew was fantastic."
Cons: "Since we were in DC, I don't know why it took four hours to bring in another plane, since we were so close to major cities."

Pros: "Comfortable fast trip"
Cons: "Perfect"

Cons: "Nothing all good"

Cons: "Changed our reserved seating"

Pros: "Service was fantastic everyone so friendly."
Cons: "Nothing. It was fantastic!"

Cons: "Better snacks & more legroom"

Cons: "The cabin was very hot."

Pros: "Found a replacement aircraft and worked hard to get bags from original scheduled aircraft."

Pros: "The food was quite good actually"
Cons: "comfort level was terrible"

Cons: "The fuel mishap made us late which is just not ok.g get it right."

Cons: "The WiFi system is very slow"

Pros: "Sleeping!"
Cons: "Did not actually get a Polaris type cabin layout. The plane had not yet been converted."

Pros: "Smooth landing!"
Cons: "Late 30”"

Pros: "Early arrival after on time departure"
Cons: "No complaints"

Pros: "Complimentary wine"

Pros: "Nice new interior"

Cons: "3hour weather delay!"

Cons: "My wife and I traveled with bicycles packed in standard boxes and got hit with a whopping $230 charge per bicycle out of the blue. We were expecting no charge because the bicycles were our only check-in baggage for the trip. Couldn't believe the lack of transparency with which we got hit with this charge. Qantas, Air New Zealand, and other airlines we've taken bikes with us on our flights have charged nothing when we traveled in the same fashion. So, if you are a bicyclist traveling with your bicycle, I'd avoid the United-Lufthansa duo."

Pros: "Better comfortable seats. And snack options"

Pros: "On time courteous staff excellent service"

Pros: "The whole flight was fine. It was on time and there were no problems."
Cons: "The seats were uncomfortable. In particular, the head rests are not high enough for me to use and are not adjustable."

Cons: "The flight was delayed for nearly 3 hours!!!!"

Pros: "I was able to leave Burlington before the storm."
Cons: "When you travel the friendly skies, it is a cattle call. Travel is just not fun via any of the airlines. My experience was decent and that is all that I can say."

Pros: "Service was excellent and it was on time"

Pros: "Crew very good"
Cons: "Seats not very comfortable"

Pros: "N/a"
Cons: "N/a"

Pros: "Arriving in Dublin"
Cons: "Seat was cramped and uncomfortable"

Pros: "Was clean and nice"
Cons: "Everything was good"

Cons: "Never made it to destination"

Pros: "Staff"
Cons: "Poor WiFi. Poor video. Very small seating"

Cons: "Check in process was at kiosk was long wait"

Pros: "An old 777 , dirty and the food was horrible."

Pros: "Everthing, except the typical cramped quarters."
Cons: "The cramped seating"

Cons: "United check-in at IAD was chaotic. Worst process I have ever seen."

Cons: "We requested Asian vegetarian meal but messed up. That was very pain."

Pros: "I booked the basic economy and I was pleased that I had a row to myself. I was nervous it was going to be a tight flight because of the smaller plane. Also I enjoyed the onboard movies available on our personal devices."

Pros: "Earlier than scheduled. Enough space."

Pros: "Security was quick and efficient. Boarding was extremely organized. The airline attendants were attentive. The pilot on United informed us when the possibility of hitting turbulence occurred so we could adjust accordingly. Overall, great travel experience."

Cons: "Old plane and was not clean."

Pros: "Meals, for a coach ticket, were surprisingly good."

Pros: "Service"

Pros: "Seating arrangement"
Cons: "The delay and the worry of the door condition"

Pros: "Good trip"
Cons: "Nothing"

Pros: "Food was a bit better than I expected. Videos kept going out. Staff were great. Plane landed well!"

Pros: "A good selection of recent movies to watch"
Cons: "Flight was delayed because we didn't have a pilot? They did get a pilot quickly though and the flight was shorter than originally stated so we got there about the same time we were originally expecting."

Pros: "Nothing. The flight didn't exist."
Cons: "The flight was cancelled for aircraft maintenance with very little notice (waiting at the gate) and the next available flight didn't leave until the next day. Got put up in a $75 airport hotel room WITHOUT my luggage and was provided a $10 food voucher for meals. Are you kidding me??? So, I must pay for your problem? This was ridiculous and extremely inconvenient."

Pros: "Seats were uncomfortable. ...no entertainment"

Cons: "The plane was very hot"

Pros: "Courteous staff"
Cons: "Incremental delays for mechanical problems. But it was the earliest I have ever been late"

Cons: "Internet didn't work on the plane"

Pros: "The price was awesome. The baggage people were very easy to work with."
Cons: "The only thing that the crew did for us was to stand and look at us while we came aboard and then show the safety demonstration and then go through the cabin once with a trash bag. I was curious why there were four of them when it seemed like they basically had nothing to do."

Pros: "Prompt, professional, and smooth landing. Very friendly staff"

Cons: "Don’t like the teaser fare. They want to upcharge for everything!"

Pros: "Good taking off n landing"
Cons: "Being delayed due to technical difficulties"

Cons: "Major Delay"

Cons: "I’m sure they’ll fix it. Right?"

Cons: "one hour late leaving"

Pros: "Crew was first rate..."
Cons: "One hour late taking off but understandable..."

Pros: "Crew was great. Fast on and off. Pilot did an awesome job despite the weather. Great price."
Cons: "Plane inside was dirty."

Pros: "Nothing"
Cons: "Everything"

Pros: "Crew was friendly"
Cons: "Constant delays, poor communication about delays."

Pros: "Very nice crew."

Pros: "The extra fees for checking baggage was a surprise, but the air fares was cheaper than the other airlines."

Pros: "Flight was on time."

Pros: "There was limited seating prior to boarding."

Pros: "Easy to travel."
Cons: "Charging so much for each bag; undesirable."

Pros: "Nothing"
Cons: "Haven't left yet. Gouged on prices. Frontier can go die."

Cons: "Delay and missing baggage"

Cons: "Crowded uncomfortable"

Pros: "It was quick to board friendly staff"
Cons: "It ran late"

Pros: "See above."
Cons: "See above."

Cons: "Charge me more Manny because 5 minutes late that is was expectable"

Pros: "Everything went smooth. Slight delay but otherwise great"

Pros: "I was able to sleep"
Cons: "That I had to pay for my seat and carry on. There were no TVs, limited options for food to buy"

Pros: "I liked that I got to my destinations. Aside from that, the crew was very helpful to this mama traveling alone with a 1 year old."
Cons: "When I pay $400+ for my ticket, I assume I paid for my seat on that flight. No. Frontier is sneaky like that if you do not read the fine print. After all the little extra charges, my flight was OVER $500. (without paying for their flight food) *Pay for your seat, or let them choose for you for free. *Pay for checked bags (of course) AND carry-on. Except carry-on costs MORE than your checked bags. *Complimentary snacks and beverages? Oh no, they charge you. But hey! Water is free. *Hoping to borrow a pillow or blanket to help holding a sleeping toddler. No, they don't carry those for their customers. I won't be flying with frontier ever again, even if their airfare is cheaper...because in the long run, it bites you in the butt charging you more than other airlines."

Pros: "Staff at the Frontier desk were EXTREMELY nice and helpful"

Cons: "The seats"

Cons: "Both the outbound and return flights were late. Slowest baggage claim in the industry. Will never use this airline again."

Cons: "While the return flight wasn't as late as the first one (7 hours), it was again late (hour and a half) delayed 3 times. In talking to the person next to me, I discovered that he flew in from a different city and was also delayed by several hours. So this is just what Frontier does apparently. For both flights, Kayak was kind enough to send us regular updates on flight status beginning 2 DAYS AFTER THE FLIGHT!!! Everything was a colossal mess."

Cons: "See above."

Cons: "Frontier is constantly late!"

Cons: "Pilots were 50 minutes late"

Pros: "Nothing"
Cons: "An hour sitting in the plane before takeoff"

Pros: "Politeness"
Cons: "Overall everything"

Cons: "Nothing"

Cons: "Fighting spirit for the toilet bowl."

Pros: "staff was friendlier (more cheerful)"

Cons: "45$ carry on fee is ridiculous. $90 for both of us. Will Never flt frontier again. Please forward to Frontier"

Cons: "Delayed for 4 hours"

Cons: "Everything was great, but learning upon check-in that I would need to pay $40 to get my luggage home put a damper on everything. I sat next to a family that was going on vacation and had just spent their spending money to get their luggage on the flight. I felt so bad for them! I was traveling on business, so I'm hoping I will be able to get my organization to pay, but might get stuck with that charge on my own dime since there were options that would have been cheaper. I realize now that I'd heard somewhere this is the way Frontier works, but it definitely needs to be made very clear what all the costs are when customers are making the purchase. Though I have this information for future,this experience left such a bad taste in my mouth I will go out of my way to avoid traveling Frontier in the future."

Pros: "Same as above."
Cons: "NA"

Pros: "Efficient and friendly"

Pros: "At least a beverages"

Cons: "Mine and four other individuals bag never showed up. They told us to fill out a form and they'd contact us in 24 hours, still haven't been connected with."

Cons: "Same as above!"

Cons: "Paying for a seat and bags."

Pros: "There mandatory luggage fee is absurd."

Cons: "No food, no entertainment"

Cons: "You have to pay for everything. Tried to charge me for a computer bag coming into plain although we are allowed one person item I should be comped flights. Due to this horrible experience."

Pros: "same"
Cons: "same"