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Friendly staff, clean room, very quiet
I was pretty surprised with this Super 8, the didn't have any king beds left when I arrived but the double bed room was actually more efficient for me. The staff was friendly and very helpful and room was an ok standard. They could've used newer bed sheets but hey it was 40 bucks so I'm not really complaining.
We had troubled getting maid service and she didn't leave toilet paper but other than that it was a nice place to stay. The walking up and down the steps to get to the room.
Nice room reasonable price good location. Nothing
Loved the river and park behind the motel Rooms smelled of smoke even though it was non smoking. Room service was a little lax
Extremely kind clerk. Hotel was old and not clean, stains on comforters and holes. Price was high for room. Jg
The location was excellent. The room was clean although not new. People were extremely generous. The tame ducks were awesome. It was a little aged but that is all I could say negative.
I like the helpfulness of the clerk. I liked the location of the hotel with regards to its proximity to Pigeon Forge attractions. I like the discounts for Pigeon Forge Attractions that come with the booking of the room I loved the price. The rooms were very nice. Particularly, the ceramic tile flooring. I like the 2nd story balcony This will be the hotel spot for myself and my family for every time that I come to Pigeon Forge or Gatlinburg. I really did enjoy the location and the hospitality of the clerk. I asked for two wake up calls. One for 9:30am Saturday morning and another for the same time on Sunday morning. Neither time did anyone call me. I asked the housekeepers for towels and they never brought me any. However, this isn't a big deal to me. I still enjoyed the stay and it will be my choice of stay when I come back to Pigeon Forge or Gatlinburg
Very, very friendly and helpful staff that were willing to help with the many, many issues with the building. Very responsive and very welcoming. Despite the building issues, the room was very clean. Facilities are a mess: broken keycard reader, water on floor from AC, crumbling popcorn on ceiling, door weatherstripping preventing door from opening . . . the place just needs a lot of maintenance help.
Rated poor for comfort because of No hot water!! It seems they have set the showers so they cannot be turned to hot. The lever could only be moved a slight amount past the midway mark - nowhere near the hot side - therefore the water was only a minimum above cold!! I would not stay again for this reason only. The room was good as well as the staff.
I liked that I was bumped up to a king size bedroom for just a $1.05 extra. Didn't like that air conditioning didn't work. Not all TV channels came through and remote only changed channel up. Volume and down button didn't work. Bed was kind of hard.
The price was good ... That is the only reason i booked this place N
The bed was comfortable staff was rude room had a smell remote for tv didn't work.
Location is second to none. Away from the busy road, but within five minutes of several attractions, eateries, and the interstate. The facility itself is in need of updating. Carpets are stained, air conditioner is wall unit and older, bathrooms are very small and need remodeling.
The price was good. Hmmm, well, the first thing we noticed is the very outdated furniture and bedding. Looks like it's from the 70s, cobwebs in the bathrooms, the outlet in the bathroom wouldn't run a hair dryer. The lap plug- in was held in the socket by a piece of scotch tape. Towels felt like sandpaper and the ice machine was on the other side of the hotel. It's half the price as others though..... it was bearable for me, not sure my girlfriend appreciated it though.
Good value and nice rooms Bed was a little hard for my taste
Cleanliness of the halls and room was excellent, employees were very friendly and helpful, and we were able to stay with our pet in the room. Some sounds traveled through the walls.
it was a good room for the money,staff was one of the best I have seen/. a bit of a stall smell in the room., no coffee maker.