Pros (+) Great restaurant that gladly provided excellent vegan meals.
Cons (-) Poor housekeeping staff.
4 stars
The Henry Autograph Collection
Photos of The Henry Autograph Collection
Overview
Offering a Jacuzzi, free Wi-Fi and an indoor pool, The Henry Autograph Collection is close to nearby attractions, including Fairlane Town Center. It provides a fitness center, as well as a beauty centre, an express check-in and check-out feature and a sauna.
There are a range of amenities available to guests of the hotel, including 24-hour reception, valet parking and car hire. Additionally, the multilingual staff are on hand to offer local information.
All the contemporary rooms at The Henry Autograph Collection include a refrigerator, plus all the necessities for an enjoyable stay.
The hotel provides easy access to The Henry Ford. Detroit Institute of Arts and Detroit International Riverfront are close by.
Latest deals for The Henry Autograph Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Henry Autograph Collection
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Raised toilet
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Executive lounge access
- Seating area
- Interconnected room(s) available
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Things to do
- Gift shop
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of The Henry Autograph Collection
8.7
Very good
314 verified ratings
Wonderful
190
Very good
49
Good
21
Okay
14
Fair
16
Mediocre
4
Poor
20
Summary of reviews
Guests say
Guests generally appreciate the hotel's location and the quality of service provided by the staff. However, many reviews highlight significant issues with cleanliness, including dirty bathrooms and rooms, as well as problems with amenities. The inconsistency in service, particularly concerning room service and staff knowledge, also received negative feedback. Overall, while the hotel has potential, many guests felt it fell short in maintaining cleanliness and providing a satisfactory experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
209 reviews
8.6 out of 10
57 reviews
10 out of 10
1 review
8.1 out of 10
2 reviews
All reviews
Pros (+) The water was hot and the mini bar fridge worked. Room service was lovely and pillows were nice. Lobby was lovely and staff professional.
Cons (-) What a horrid, rundown dump. Hallways reeked of mildew, carpeting was dirty, marble stained, bathroom reeked of stale urine, towels were worn and one stained w red fingernail polish, bed was as hard as a rock, and I felt itchy all night like bugs were biting me. The room was super noisy and we heard every person who walked by, and doors slamming all night! When we came back to hotel from a private...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a range of amenities including an indoor pool, sauna, fitness center, and free parking. Additionally, guests can enjoy a beauty center, express check-in and check-out, and multilingual staff for local information.
Are there any concerns about the cleanliness of the hotel?
While many guests praised the cleanliness, a few mentioned concerns about the bathroom not being cleaned well and spots on the indoor pool walls. However, the majority of reviews highlighted the hotel's cleanliness and beautiful surroundings.
What are the common comments about the beds at the hotel?
Several guests found the beds to be very comfortable, while a few mentioned that the beds were very hard. It's important to note that the majority of guests praised the comfortable beds and the luxurious setting of the hotel.
Is the hotel staff helpful and friendly?
The majority of guests praised the staff for being very nice, professional, and extremely helpful. However, a few guests had negative experiences with specific staff members, but these were exceptions among the many positive comments about the staff.
What are the best times to visit the hotel?
The high season is in June, and the low season is in March. It's worth considering these times for your visit to ensure availability and potentially take advantage of seasonal offers.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Nearby Attractions
The hotel's proximity to Fairlane Town Center and other nearby attractions makes it a convenient choice for those looking to explore the area.
Check Room Cleanliness
While many guests praised the cleanliness of the hotel, some mentioned issues with bathroom cleanliness. It may be helpful to double-check the cleanliness of the bathroom upon arrival.
Be Mindful of Room Selection
Some guests found the beds to be uncomfortable. Consider requesting information about the type of beds available in the room before booking, especially if you have specific preferences.
Utilize the Fitness Center and Pool
The hotel offers an indoor pool and fitness center with good availability hours, providing an opportunity for guests to relax and stay active during their stay.
Take Advantage of the Art Gallery
Guests appreciated the beautiful artwork displayed throughout the hotel. Take some time to explore the art gallery within the hotel for a unique experience.
Be Aware of Noise Levels
Some guests experienced noise disturbances, particularly in the hallway and dining area. It may be helpful to request a room away from high-traffic areas to ensure a peaceful stay.
Consider Dining Options
While the hotel's restaurant received positive feedback for its food and service, some guests mentioned issues with the breakfast setup. It may be worth exploring alternative dining options in the area.
Inquire About Early Check-in
Guests reported mixed experiences with early check-in, with some facing delays. If early check-in is important, it may be beneficial to confirm the availability of the room in advance.
Stay Informed About Security
A few guests reported security concerns in the parking lot. It may be advisable to inquire about the hotel's security measures and parking area upon arrival.
Location
300 Town Center Drive, Dearborn, MI 48126
What's nearby
- Ford World Headquarters0.5 mi
- University of Michigan-Dearborn0.8 mi
- Fair Lane0.9 mi
- Henry Ford Centennial Library0.9 mi
- Dearborn Amtrak Station0.9 mi
- Greenfield Village1.2 mi
- The Henry Ford1.4 mi
- Henry Ford Museum1.5 mi
- Automotive Hall of Fame1.6 mi
- TPC Michigan1.6 mi
- Commandant's Quarters1.7 mi
- Arab American National Museum2.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Henry Autograph Collection
Low season | November |
|---|---|
High season | August |
Average price (weeknight) | $344 |
Average price (weekend night) | $338 |
When to book a room at The Henry Autograph Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Henry Autograph Collection
FAQs when booking at The Henry Autograph Collection
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Value for money | 8.3 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | Detroit Metropolitan Wayne County |
Distance to airport | 9.7 mi |