Deïr Chamra Hotels

The hotel is nice, rooms too unless it is with a view or a balcony... This is our third time in this hotel but our first time during summer. Food and service were disappointing (pool side), cold and waited too much. The standard room was not great nor its location...

clean and calm hotel slow service ,you should ask twice or three time for each demand,the refrigerator is so slow to cool subject and contain no freezer part,the saftey box in the room was broken, 2 out of 3 lamp in the room was not working, the rooms need more illumination,overdo security as such that you feel that you are in security place, some of the staffs are frown,internet service is bad,they gave me a code which worked for just half an hour,taxi driver is not so polite and he became angry when he knows that i make a voucher although that i paid 25$ and he starts to slur when he saw the voucher !!

The Room service and food was excellent.Next to big pool.and the shopping district made our stay easy and fun.

location on beach and close to shopping Old furniture staff not available, not what you expect from 5 stars

Location The location of the hotel is very close to the Jounieh old city, i visited on foot. Close to the highway and easy to find. Hotel did not have an ironing board, i was given an broken iron and told to use the bed as an ironing board. So i sent my clothes to be pressed instead, which cost $50 USD. No blow-dryer in the room. When i asked for one they said they did not have. Then on the last day while checking out, i mentioned this fact, and the response was "We have blow-dryer, you should have asked"...Really? Staff could not communicate properly with my partner who is anglophone...good thing i can speak a little Lebanese. We booked a room with 2 beds, breakfast, and a sea view...instead we were given a room with a view to the neighbors (they call it mountain view). We had no breakfast included, and had a king size bed..which they later split to two single beds. The location of the hotel does not allow for a mountain view or a sea view, so do not be deceived with the additional cost for such views. The hotel faces north and south from either way...the Mountain and the sea are West and East. It is good enough for someone travelling on business and wants something cheap. Or someone that needs to rent a hotel room for casual intercourse. Otherwise, it is not recommended for someone travelling in a couple for recreation.

Quiteness and view I reserved a suite and I expected a sea-view, but it was parking-view :( I tried to change also all suites had no view. so I had to pay extra to take the Regency Boutique suite. The receptionist deducted duble my stay amount,which was not accepted from my creditcard,which left nothing to my limit.

Nothing at all The Staff and their Treatment

Nothing Very poor room, wall paper in patches, dirty towels, bad smell in toilet