Deïr Chamra Hotels

The friendly service of the staff, the beautiful views and location. The breakfast was great.

Not really anything to dislike, maybe the restaurant food wasn't wonderful, but still wasn't bad.

very helpfull staff. anf the location was great, so quiet, and the view was breath taking

The only thing was that they used artificial milk from powder source instead of fresh milk. But i never had such a good coffee like there.

Great location for skiing in the winter. Really good Italian restaurant inside the hotel.

The hotel is not a relaxing spa holiday in the summer due to maintenance work and a lack of seperate space for children to play. The level of service is not what you would expect from a European 5 star hotel

The hotel is nice, rooms too unless it is with a view or a balcony...

This is our third time in this hotel but our first time during summer. Food and service were disappointing (pool side), cold and waited too much. The standard room was not great nor its location...

quite, clean, smiling staff and very helpful, view of the room and the mountain view.

The location is perfect. Beach, mountain, downtown, north, byblos all places are easily accesible.. My room was very spacious and clean.

The breakfast was very poor !! The hotel needs to provide informative leaflets regarding tourist attractions nearby or places to visit..

I liked the most at this hotel the warmth and the decoration

I did not like that there is no 24 hrs service. The night shift staff are always sleeping

place is smooothly and very silent... it's a nice place.

The location is great and the staff were really welcoming.

The breakfast was really bad, the electricity did cut off once when we where there, I don't think this hotel should be classified as 4 points but I am sure if they try a little more it could be one of the most popular and great hotels in lebanon specially the mountain side.

The hotel is excelent and the room is design for 5 start hotel. I like the berkefast. The hote is located in very quit area

Excellent customer service. The receptioin staff, door men, house keeping were all just perfect. The hotel was in the middle of Kaslik yet on the beach with a great recreation area.

The food and drink's prices could be lower 10-15%.

location and beach side

furniture need to be improved

Location The location of the hotel is very close to the Jounieh old city, i visited on foot. Close to the highway and easy to find.

Hotel did not have an ironing board, i was given an broken iron and told to use the bed as an ironing board. So i sent my clothes to be pressed instead, which cost $50 USD. No blow-dryer in the room. When i asked for one they said they did not have. Then on the last day while checking out, i mentioned this fact, and the response was "We have blow-dryer, you should have asked"...Really? Staff could not communicate properly with my partner who is anglophone...good thing i can speak a little Lebanese. We booked a room with 2 beds, breakfast, and a sea view...instead we were given a room with a view to the neighbors (they call it mountain view). We had no breakfast included, and had a king size bed..which they later split to two single beds. The location of the hotel does not allow for a mountain view or a sea view, so do not be deceived with the additional cost for such views. The hotel faces north and south from either way...the Mountain and the sea are West and East. It is good enough for someone travelling on business and wants something cheap. Or someone that needs to rent a hotel room for casual intercourse. Otherwise, it is not recommended for someone travelling in a couple for recreation.

Normal only.

The breakfast is terrible.

during our stay for hours only we felt at home and the site of the hotel was convenient. The staff were friendly and let us feel as a family.

Verry welcoming staff, they made me feel at home. I had a panoramic view from my balcony. the breakast vas very good.

Location, staff and cleanliness.

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