Services and conveniences
Basics
General
Accessibility and suitability
Dining
Media and entertainment
Parking and transportation
Pool and spa
Laundry
Family friendly
Bathroom
Bedroom
Workspace
Things to do
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's breakfast offerings?
Guests have praised the extraordinary breakfast with a varied selection and the complimentary drinks during the evening social hours.
How is the hotel's cleanliness and maintenance?
While some guests have mentioned concerns about the hotel showing signs of age and cleanliness issues, others have highlighted the very clean rooms and exceptional staff.
What are the common concerns about the hotel's facilities?
Some guests have expressed concerns about the outdated appearance of the hotel, the need for updates and general maintenance, and the worn-down condition of certain amenities.
What practical amenities does the hotel offer for guests' convenience?
Guests have appreciated the on-site ATM, business center, wake-up service, and the shuttle service, while some have mentioned the need for room updates and improved breakfast selection.
When is the best time to visit the hotel?
The high season is in July, and the low season is in August, providing guests with an idea of the best times to plan their visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Breakfast and Drinks
Many guests appreciated the complimentary breakfast and evening drinks, so be sure to make the most of these offerings during your stay.
Consider the Hotel's Location
The hotel's central location in downtown Des Moines makes it convenient for exploring nearby attractions, coffee shops, restaurants, and bars.
Check Room Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues such as dirty vents, stained sheets, and outdated facilities. It's advisable to check recent reviews for insights into room cleanliness before booking.
Be Mindful of Room Conditions
Some guests mentioned that the hotel is showing signs of age, with reports of worn-out furniture, peeling wallpaper, and outdated facilities. Consider this when booking and managing expectations.
Request Room Maintenance if Needed
A few guests reported the need for room maintenance, including wallpaper peeling, fraying carpet, and damaged furniture. If you encounter similar issues, don't hesitate to request maintenance from the staff.
Utilize the Free Shuttle Service
Guests appreciated the convenience of the free shuttle service, particularly for getting to nearby attractions and venues. Take advantage of this service for easy transportation.
Check for Room Updates
Several guests mentioned that the hotel rooms are in need of updating. If you prefer modern accommodations, it's advisable to inquire about the most recently renovated rooms when making a reservation.
Consider the Hotel's Seasonality
The hotel experiences high season in July and low season in August, so it's worth considering these factors when planning your visit to Des Moines.
Be Aware of Housekeeping Policies
Some guests noted that the hotel doesn't clean rooms daily unless requested. If you prefer daily housekeeping, it's recommended to communicate your preferences with the staff during check-in.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
|---|---|
High season | June |
Average price (weeknight) | $147 |
Average price (weekend night) | $259 |
Value for money | 7.4 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Des Moines |
Distance to airport | 4.0 mi |