Find Cheap Flights to Des Moines

Traveling with a child is trying enough, not to mention a delayed flight too Denver and then on the way back. Poor communication from staff letting the restless passengers know what was going on .... flight attendants were not friendly, didn't even acknowledge our child. The seat back trays were awful and poorly designed.

Positive attitudes among flight staff Loved the polar bear decals on the wings Comfortable and relaxing flight

Only a lag with the check in counter machines

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Last row and packed. United not willing to allow you to upgrade while in the plane, and their mobile app does not offer it either. Not to mention the other crew member dead heading and being less than helpful. Customer Service is not their thing.

Great wheelchair service for my disability.

The only good thing about the flight was the friendly crew and the skill of the pilot. He had the best landing I've ever experienced.

The seats the comfort sucked we have no space at all. The boarding took forever.

Other than waiting a long time, everything else was fine.

The flight left 40 minutes late and then once I got to baggage claim, it took 30 minutes for the bags to come out. Extremely long delay made me late to where I was going.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Uneventful flight

I asked the attendant for water, but he never brought it to me.

Same as above

Same as above

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Frontier did not disclose their check in 45 mins before take off policy very clearly and I missed my flight as I was there 40 mins before. Frontier customer service was 100% not helpful at the time. I'll do what I can to avoid frontier from now on.

Boarding was early, quick and efficient

Most of the seats do not recline, only 4 rows. That made it a bit uncomfortable.

Great ticket counter staff!

Overbooking a flight by this much is obscene. When an aircraft goes down, everyone loses.

It landed in Des Moines 30 minutes early.

No help from the flight attendants before we landed to inquire to see if the connecting flight would wait - just MINUTES!

Arrival was late and United held the connecting flight! Thanks United.