Daily cleaning, installation of cabin HEPA filters on flights to Des Moines
American Airlines, Qatar Airways and Air Canada have waived their change and cancellation fees on flights to Des Moines. Confirm policies on booking site.
The cheapest airline ticket to Des Moines from the United States in the last 72 hours was $103 one-way, and $100 round-trip on the route from Denver to Des Moines. The most popular route is from New York to Des Moines and the cheapest ticket found on this route in the last 72 hours was $241 round-trip.
In general from United States, Air Canada, Frontier and United Airlines fly the most to Des Moines.
Des Moines Airport is 4 miles from the center of Des Moines. View on Map.
Des Moines is served by Des Moines Airport, also commonly referred to as Des Moines, Des Moines Intl. The airport code is DSM.
There are various ways to get from Des Moines International Airport to the city center after your flight to Des Moines: buses run daily from one place to the other, connecting the airport to the city for the convenience of all travelers, and a number of hotels in the area offer free shuttle services. Moreover, car rental desks and taxi ranks are conveniently located at the Arrivals Terminal for those who prefer to travel independently.
In order to stay at the top of its game and satisfy all travelers, Des Moines International Airport offers a range of services such as free Wi-Fi, ATM machines, mobile charging stations, massage chairs, a notary service, and cots to sleep on in the event of flight cancellations due to strikes or bad weather.
Des Moines International Airport is indeed very close to Des Moines city center, but that is not all: the airport is also ideally located to visit attractions such as the Blank Park Zoo (2.3 miles to the east), the Willow Creek Golf Course (4.1 miles to the west), and the breathtaking Walnut Woods State Park (7.2 miles to the west), on the beautiful Raccoon River.
Yes, there are. If you are stuck on a long stopover and have exhausted all shopping options inside the airport, head out to one of the malls located not far from the Des Moines International Airport: the Southridge Mall and the Southgate Shopping Centre are the closest (3.2 and 4.1 miles to the east respectively), but there is also Shops at Roosevelt (6.3 miles to the north) and the Valley West Mall (8.8 miles to the northwest).
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Des Moines up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Social distance and crew was very nice."
Pros: "Precautions taken appropriate"
Cons: "Environmental controls, it was a little warm. Seats seemed more uncomfortable than usual. Air vents, lights, too far from aisle seats."
Pros: "The plane needed more leg room."
Pros: "When my initial flight was delayed significantly, the gate agents went above and beyond to help me get on an earlier flight so I didn't get home too late."
Pros: "As always the Delta crew was super friendly and helpful and made the trip very enjoyable."
Cons: "Everything was perfect"
Cons: "It was great fir a short flight. And they got me there early."
Cons: "My screen wasn’t working. It would have been great if it was."
Pros: "Flight attendants"
Cons: "Left approximately 40 minutes late. Leave on time"
Cons: "More seat space"
Pros: "The crew was great and the service was quick and very nice."
Cons: "It sounds weird but I didn’t know which window was mine so I had one shut and the one in front of me shut during the flight."
Cons: "We were already very delayed, the flight crew was not nice"
Cons: "original, non-stop flight was delayed by 6 hours; was able to get rebooked to another flight but was still 2 hours delayed and my bag arrived another 2 hours after me, ending in a 4 hour delay over all. paid for a non-stop and ended up with a layover."
Pros: "The staff was very nice and helpful."
Cons: "My husband and I could not fit in the seats without our shoulders being on top of each other. My shoulder was in the aisle way. I am 5’8 and my knees were up againstthe seat in front of me. Our flight from CVG to DFW had none of these problems."
Pros: "Nice plane and super nice crew."
Pros: "The flight crew were really polite and helpful."
Pros: "Very good crew"
Pros: "The comfort the professionalism of the staff everywhere I went"
Cons: "Little pricey on rental and hotel."
Cons: "poor hospitality by cabin crews poor toilet smell, business class can smell the poor toilet if the door is opened"
Pros: "More room and comfort than American Airlines."
Cons: "The new "class of service" rules are really awful. "Pay for privilege" is terrible customer service."
Pros: "I was surprised by the amount of snacks and drinks on such a short flight."
Pros: "The flight left on time and landed 15 mins early. Staff was nice and attentive."
Cons: "The organization for boarding in zones."
Pros: "Quick and easy."
Pros: "The flight from Dallas was on Wednesday the 8th of August. It was scheduled for a 32 minute layover, which turned into a 30 minute layover. My son, who I booked the ticket for, ran all the way to the connecting flight's gate. They'd already closed the doors, and wouldn't let him on. Consequently he had to be re-booked onto the next flight, which didn't leave until 2200."
Cons: "Did I mention that he'd taken a Greyhound bus to Dallas from Memphis on Monday the 6th of August? He got to DFW airport on plenty of time for his flight to Scotland. It should have been DFW to JFK to Glasgow. Delta cancelled his flight. Citing "weather issues." My family researched this, and couldn't find any weather issues in the North East or NY area."
Cons: "Almost an hour late leaving the gate."
Pros: "Upgrade to ComfortPlus"
Pros: "Nice plane, comfortable accommodations, great crew."
Cons: "There was nothing I didn’t like."
Pros: "It was a very easy boarding process and everybody I can across seemed to be enjoying themselves."
Cons: "Seats were a bit uncomfortable and the entertainment was not readily accessible."
Pros: "Mobile entertainment was great and the crew was lovely."
Cons: "Our flight was delayed, which is a understandable part of travel. But what made it worse was that we didn’t have any visibility on our actually departure time. We were first told our flight would be delayed an hour, then the departure time was moved up 40 minutes without any clear messaging. We caught an email from Delta, but if we hadn’t, we might have missed our flight. The plane was also abnormally loud on board, and the air pressure seemed to fluctuate throughout the flight, making the experience uncomfortable."
Pros: "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."
Cons: "No complaints"
Pros: "Great airline stewards"
Cons: "Suggestion- Overhead bin should be assigned to the seat the person is seated in."
Cons: "Pretzel mix was lacking in quantity and taste."
Cons: "SofinwS turned off for most of trip"
Cons: "We boarded on time and were ready to leave the gate early. Somehow the pilot and air traffic controller managed to take 1 hour for de ice and takeoff even though we were 2nd in the queue. No excuse!"
Cons: "Bullshit seating...will happily put frequent flyers next to the freaking toilets."
Pros: "Good service, more leg room than American Airlines."
Cons: "Everything was good."
Pros: "The plane went where it was supposed to go."
Pros: "A simple and pleasant experience!"
Cons: "Everyone was professional and polite."
Pros: "The almonds and Fresca"
Pros: "All went smoothly ."
Pros: "We flew first class for the first time. Now I don't think I'll fly any other way!"
Pros: "Small plane. Not a lot of room for carry-ons."
Cons: "Short-ish flight"
Pros: "Just over 2hrs only. Crew was very friendly."
Cons: "A bit of turbulence due to weather (no fault of the airlines)."
Cons: "Delta should change their name to always delayed"
Pros: "Nonstop quick flight"
Cons: "No beverages available to even purchase ! Ridiculous!"
Pros: "Yes everything was great"
Cons: "Nothing everything was great"
Pros: "Loved the individual monitors"
Cons: "The experience was excellent."
Pros: "All employees were awesome."
Cons: "I have no complaints."
Pros: "It was on time!"
Cons: "Free movies lagged and got stuck on wifi. Gave up watching one."
Cons: "Seat space"
Cons: "Everything, especially an AA customer representative. Very rude, inconsiderate, and unprofessional."
Cons: "delayed and lost luggage! thanks"
Cons: "My luggage was delayed. I received it the day after"
Cons: "Need to have handheld device to watch entertainment. Terribly uncomfortable. Delay getting out of Dallas."
Pros: "More room"
Pros: "Comfortable seat, no middle seat on my side of plane."
Cons: "See above"
Pros: "We arrived 40min earlier than expected"
Cons: "Poor food choices for vegetarians"
Pros: "Timeliness and friendly staff. Arrived before scheduled time..."
Pros: "Excellent Travel"
Pros: "Didn’t care about passengers comfort. Never turned on the AC."
Cons: "Gluten free meal not provided as requested. Entertainment totally lacking."
Pros: "Flight attendant was dilligent"
Pros: "The boarding was efficient. The service was fine. The pilot was informative."
Pros: "The flights were on time and the staff was very friendly."
Pros: "Got us home finally"
Cons: "See above - I never went from Dallas to London."
Pros: "On time"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Airbus was nice and had charging capability at each seat?"
Cons: "No entertainment monitor"
Pros: "Great time. It was one of the best flights I have ever taken."
Pros: "Great at all."
Pros: "Everything was good"
Cons: "Food was not good at all."
Pros: "VERY GOOD"
Cons: "They were late because of bad scheduling and the gate agent was rude"
Cons: "a little loud in the cabin."
Cons: "All good"
Pros: "Nice staff, great accommodations"
Cons: "Uncomfortable, very hard to sleep."
Cons: "A lady in AA counter at AA DFW counter. She was rude and not helpful. at all."
Pros: "Dame coments"
Cons: "Same coments"
Pros: "Good free entertainment. Thanks."
Cons: "No good free snacks. Only free drinks."
Pros: "Excellent. See above."
Cons: "Ct for. R"
Pros: "Great food, comfort, and smiles :)"
Cons: "Poor snack options"
Pros: "*Kosher* meals are always better than regular meals on AA. Served first and meals are fuller and of higher-quality (on AA, at least)."
Cons: "Because it was a day later!!!"
Pros: "slight delay but they made up the time in the air"
Pros: "Quick boarding. A bit of personality from pilot"
Cons: "The delay at gate was said to be 10 minutes- no update for at least 30. Almost an hour waiting for gate"
Pros: "Nothing. Worst flight I’ve ever taken."
Cons: "We were on the tarmac for 3.5 hours with little communication or apology. The seats were very uncomfortable. Terrible turbulence. Not even a complimentary soda for all of this. I will never fly Allegiant ever again."
Pros: "Excellent leg room in standard seating. On-time with quick and efficient boarding process."
Cons: "They charged $3 for water, nothing complementary."
Pros: "Flight was on time"
Pros: "Crew was friendly but did not enforce wearing of masks and deplaning was chaotic to say the least with everyone pushing to get off the plane"
Cons: "Enforce the airline’s own policy of wearing masks. About 1/4 of the passengers of the waiting to get on the plane at PIE did not wear a mask in the terminal, even though it is the policy of the airport. Chaotic deplaning in BNA with all passengers rushing to the front of the plane trying to get off. Rock hard very narrow seats."
Cons: "Absolutely GREAT!!!"
Cons: "It's a low cost, no frills flight option. But we left and landed on-time and that's what I wanted."
Cons: "I love the changes that have taken place. I last flew with them 5 years ago and vowed too never fly with them again. Times have changed and they are a great Airline!!!"
Pros: "Boarding was a breeze"
Pros: "Easy boarding"
Cons: "A little Snack"
Cons: "A plan to deal with a hostile mom with a screaming kid that was out of control."
Cons: "The landing. the approach was so rough. I've flown 6 times this year. And that was the roughest approach ever"
Pros: "Friendly crew."
Pros: "Good pilots"
Cons: "Crew unfriendly. Flight attendants and pilots never acknowledged us or said hello or thank you."
Pros: "Allegiant is a Budget airline. Good fares and great service. Nonstop service to less traveled destinations"
Cons: "Nothing for the price."
Pros: "Cost of reservation"
Cons: "Expensive extras (added up to more than a flight on another airline would have been)- carry-ons, in-flight snacks and drinks, etc."
Cons: "Everything went quickly and smoothly. Great flight; even the weather was less turbulent than expected."
Pros: "We had about a 45 minute weather delay but those things can't be helped. The Captain kept us informed and he flew like superman getting us through all that crazy wind coming into Las Vegas. The plane was new and clean, the crew was great. Love that wide aisle...it eliminates that sardine feeling!!"
Pros: "Crew was really nice! Flight was quick and easy"
Pros: "LEFT EARLY ARRIVED EARLY PERFECT"
Pros: "the staff was nice."
Cons: "the soda can was 2$ and for a rum and coke 20$, the plane was uncomfortable"
Pros: "For exception of price there is nothing I liked about"
Cons: "Uncooperative ground crew App doesn't work if you are not from the US"
Cons: "Long delays"
Cons: "Extra fees"
Pros: "One hop flight"
Cons: "cramped seating, no wi-fi or on flight entertainment, low class of traveler, noisy older model aircraft,"
Cons: "The flight was delayed all day!!!"
Pros: "somehow after waiting on tamarac for half hour, we still got to Asheville, destination, on time."
Cons: "boarding in the rain, areas to check your bag and check in were so crowded you couldn't even find a proper line calling out names, some of the voices couldn't be heard no one available to answer questions what line a person should get in.som"
Cons: "The flight was delayed by hours, with no explanation given. It was coming from Florida, with no bad weather in between. It caused us to arrive at 1 am."
Pros: "The pilot landed smooth."
Cons: "We were boarded and waiting on the stuffy hot plane with no air. The seats were so small and tight and then we had to get off the plane and take all of our belongings and waited another 3 hours to get back on the plane after they had told us something was wrong with the plane. It was a horrible experience. And we received nothing for the inconvenience when I had to cancel my work day so I had no compensation and lost clients because of cancelling last minute on them."
Pros: "Availability at last minute was awesome, and the price was excellent. The direct flight was great too!"
Cons: "No frills... no peanuts!"
Pros: "It is hard to beat the price of tickets for this airline. I love the price; that the flights are direct & almost always on time; that the staff, from the flight attendants to ticket agents, all seem professional, helpful & friendly; and that the planes are clean and seats well cushioned & comfortable."
Cons: "I don't like that the seats don't lean back & that they are very close together with little leg/knee room. Altho the base price for the flights is cheap, they charge for "extras", including making your reservation by phone instead of online, printing out your boarding pass &choosing your seat. There's a fee for carry on's as well as regular size luggage. If you don't prepay for your luggage or if your luggage weighs more than 40 lbs, they charge $50, instead of $25. They not only charge for food, but also for water or any beverage. If you are prepared for a no frills flight & are willing to sit separately from your travel companions, etc. then this is a great way to save time (direct flights) and money. I will choose to fly with them again, even tho My husband & I prob. won't get to sit together. If you know what to expect & plan for it, it is a great way to save."
Pros: "After the delay, we were treated to complimentary soft drinks and snack mix. This was after sitting in the plane for over an hour, though."
Cons: "We spent two hours of the delay in the airport and then eventually boarded. However, another problem with the plane developed and we waited for at least an hour more in the incredibly cramped plane. The seats are bearable for a short flight, but they’re hard to endure with multiple delays. The boarding was also disorganized. There were two announcements: one for people who needed extra time to board and another for the final call. Nothing in between."
Pros: "Smaller airports make travel easier, and more relaxed. No frills--to get even water on the flight you'll pay for a bottle. Personnel all tend to be friendly and helpful. With Allegiant I've learned to pack lightly and plan travel carefully. It's been worth it as I have been able to see friends and family more often. We even took an impromptu vacation this year when we found a great deal on airfare."
Pros: "From entering the airport, gate, and plane- nothing is more pleasant and efficient than Allegiant flights. I was able to attend my grandsons bday and back by start of the next week- round trip at REASONBLE prices! Thank you."
Cons: "I am ok with it but the walk way was so filthy on my return trip. I know plane was late and we boarded late... but a really quick vacuum would have taken only a few minutes. I realize it was messy from cl"
Pros: "The crew, from start to finish were great. From gate to gate The plane was nice and clean. The phone app was pretty well done also."
Cons: "I know you have to make a buck but damn. Peddling food, drink all the charges and the credit card offer during the flight."
Cons: "Both departing and return flights were delayed by just over 5 hours."
Pros: "Seating assignment before the flight. Direct flights."
Cons: "Felt nickel and dimed to death by extra fees for trip insurance, luggage, and picking advanced seating. Ended up spending more than if we had just chose another airline."
Pros: "Very nice flight attendants."
Cons: "45 minute delay my 1st flight and a 2 hour delay on the 2nd. It's become so late so consistently that I don't even bother to arrive early anymore."
Pros: "Quick boarding with priority access Friendly staff"
Cons: "Unclear boarding instructions. Both flights roundtrip were delayed about an hour. Wasn't advised of seat changes and reasons why. Mobile passes were unavailable due to a system issue gate attendants had to check manually. Bring own snacks or eat before flight and provide your own entertainment. Seats not reclining are uncomfortable. Not suitable for someone with back issues. First flight was uncomfortably cold return flight was uncomfortably hot."
Cons: "I flew to my "surprised" 50th bday party with family and to meet more family. The aircraft problems overheated engine, caused us to get out of the plane, move all luggages and wait foe a new plane that also had to be cooled off before reboarding. We were tired and hungry. Missed my bday with family. Very very disappointed."
Pros: "Well, it was a somewhat inexpensive flight out of a convenient terminal."
Cons: "I say somewhat cheap, because by the time they ala carte everything, it's not so cheap anymore. As in no longer cheap enough to justify the bare bones service. The flight attendants are basically candy salespeople. I typically need help putting things in the overhead bin, but the flight attendant actually told me it wasn't her job. That indeed may be the airline's bad policy, but she also thought her way of expressing it was appropriate, which it is not. That has to come straight from the top. Also, what kinda janky airline doesn't serve complementary water. Probably the biggest deal though was that my flight was delayed for 2 hours both ways due to a maintenance issue. I know air travel is fairly safe, but given the track record of both Allegiant and Airbus, I was a little worried during the flights. Even though this particular route is convenient for me, I'm going to avoid Allegiant."
Pros: "Seats were clean and nice"
Cons: "One crew member clearly is a disgruntled employee. It also should be against the law not to provide water without payment."
Cons: "After arriving to the airport to check in we were told there was a 6 hr delay. Thanks for the heads up since we could've hung out more before heading to the airport."
Pros: "It was so fun to have a flight attendant that had a great sense of humor. She kept us in stitches throughout the flight."
Cons: "Significant Delay"
Pros: "Setas were good. Good price and good boarding system"
Cons: "Aircraft cabin was a bit dirty"
Pros: "Easy boarding"
Cons: "Slow to get luggage. Seats not comfortable"
Cons: "Seats were made of stone."
Pros: "World class"
Cons: "The video on safety did not work"
Pros: "I did not get my luggage in Munich"
Pros: "The entire trip, other than the delay in Dallas was easy & uneventful. There was enough time between flights to allow going through transport & security to the next gate. Food & service was great! Awesome teams on Lufthansa!"
Cons: "Nothing, really. The ticket prices were great for travel from southern United States to Central Europe!"
Cons: "Give snacks"
Pros: "On time and great professional staff throughout"
Cons: "The uNited app could not stream video well. The connection was too slow. Too much buffering."
Pros: "On time!"
Pros: "Everything went very smoothly"
Pros: "courtesy an comfort."
Pros: "Nice and early, fewer people so overall better experience"
Pros: "Emailing me with updates"
Pros: "Not a long wait the boarding was fast and easy."
Cons: "Plane could have been cleaner. The tray you pull out to sit your drink on was dirty"
Pros: "Great follow up with texts messages on any delays."
Pros: "It's great, but with better food it can be exelent"
Pros: "That 787 experience..."
Cons: "Cant turn it off. Want to sleep"
Cons: "The was delayed three times without explanation."
Pros: "No issues"
Cons: "Delays all day"
Pros: "Slept so can't complain."
Cons: "I was between two heavy set people and could barely move."
Pros: "Nice comfortable seating."
Cons: "Liked everything"
Pros: "I paid to DIRECT TV..... 3 sets of earplugs did not work. No one offered as to how I get my money back. The connection perhaps was not good. However no one tried to help"
Pros: "Everything was great travel was a brezs"
Pros: "They were very accommodating, absolutely nothing to complain about."
Pros: "With our mechanical problem delay... our great pilot made up lost time in route... we landed within minutes of scheduled time."
Cons: "There was a mechanical problem with the overhead bins. We were supposed to leave at 19:35. We pushed back at 20:13."
Cons: "Packed in like sardines. This is not comfortable."
Pros: "The staff was pleasant"
Cons: "We were delayed several times and deboarding came with a delay. Missed work and missed school."
Pros: "Convenience. And smooth travel"
Cons: "Delay of over 3 hrs!!"
Cons: "Same as above."
Cons: "TSA agaent at New Orlleans airport was very RUDE"
Pros: "On time"
Pros: "Everyone was very friendly"
Pros: "Was nice"
Pros: "BS deal"
Cons: "Too much Delays"
Pros: "Professional service and on time departure"
Pros: "Using Kayak was so convenient. They were great in keeping me informed of schedule & gate changes."
Cons: "The plane was delayed."
Pros: "Loved ability to watch movies on iPad and phone for free"
Cons: "Complimentary nuts..."
Pros: "Friendly steward, boarding staff very good , no delay"
Pros: "Excellent service."
Pros: "Service and price"
Pros: "Everything was good ."
Cons: "No breaks or offer,to buy like bacon n eggs or sasage"
Pros: "Everything else was fine"
Cons: "Not a lot of smiles"
Pros: "Nothing. Frontier canceled the flight."
Cons: "Have an on time flight."
Cons: "A lot. They could have had the decency to empathize with new travelers in this pandemic situation."
Pros: "Boarding was fairly quick"
Cons: "Before boarding mention that passengers have to go to their assigned seat."
Cons: "Flight was delayed several times"
Pros: "Yes, the crew was friendly & helpful. The pilot kept us updated throughout the flight."
Cons: "There was no explanation as to why our flight was delayed 2 hours. No plane was in sight for us to board for those 2 hours."
Cons: "Waiting for 2+ hours at the gate waiting for the plane to leave."
Cons: "It’d be nice to have internet access, whether free or for purchase"
Pros: "Easy check in"
Cons: "Hard to find my gate"
Cons: "one hour late leaving"
Cons: "The space. Very uncomfortable"
Pros: "efficient boarding good information from pilot"
Cons: "arrival 45 minutes late"
Pros: "The flight went well and the customer service was great."
Cons: "We were 1 hour delayed but luckily I was in no hurry"
Pros: "I feel this airline does an excellent job boarding at the beginning and end of the flight."
Cons: "Bags took a long time to be delivered."
Pros: "Boarding, Flight departed on time, arrived early. These all went very well. Give me a flight the boards smoothly, leaves on time and arrives early all the time and that is the most I could ever hope for while traveling."
Cons: "Food, Entertainment and Comfort are no longer a factor and all airlines stink at these."
Pros: "I'm retired.I'll seriously consider driving. The whole airport/airline industry is in trouble."
Cons: "Very friendly"
Pros: "being on time"
Cons: "had to pay for snacks and pop, etc Free would be nicer."
Cons: "WAITED ON TARMAC ON ARRIVAL IN DENVER 1 HOUR AND WAITED 45 MINUTES AT DENVER FOR THE PLANE TO ARRIVE AND 1 HR IN DENVER FOR THE LUGGAGE TO BE LOADED ON THE PLANE...EVEN THOUGH THE LUGGAGE WAS ON THE CARTS SITTING NEXT TO THE PLANE WAITING TO BE LOADED ONTO THE PLANE."
Cons: "Noises sales pitch."
Pros: "Crew was great. Everything went well"
Cons: "Took over 30 minutes to check a bag."
Pros: "I arrived at my destination safely."
Cons: "1. Charged me for baggage, carry on, and seat assignment. Seriously?! 2. Flight was over an hour late. 3. No TSA Pre-Check (I get it EVERY time I fly Delta) I have Silver Medallion status on Delta but when I needed an inexpensive one-way flight to Des Moines, Frontier had a great price so I thought. I bought the ticket but then when checking in for the flight online, the expenses started mounting fast. Delta never charges me for 1 checked bag and I can bring 2 carry-one for free. I never pay for more legroom either. Not the case on Frontier. By the time you nickel and dimed me to death I could have saved time, money, and aggravation by staying on Delta. Thanks for the lesson though. I've flown United, American and Delta almost exclusively over the past 20 years and I have always considered all airlines were basically the same. You proved that theory wrong."
Cons: "Same screaming infants. They were able to sleep but allowed to roam aisles."
Pros: "Visiting with them"
Cons: "Waiting 3 hours"
Pros: "Great professional service by ALL employees"
Cons: "Only thing that left me questioning was boarding order. I was zone 4 and by that time most passengers were seated. My seat was an A by window and 2 passengers had to get back up for me."
Cons: "Same as above"
Pros: "Flight staff were wonderful about making up time and doing what they could to make things better"
Cons: "Flight was delayed an hour due to traffic control and the airline wouldn't give us an estimation of when we would leave - I understand that it was up to traffic control but having flown I knew it would easily be an extra hour since the last flight hadn't made it to the gate. Once we arrived we learned only four bags made it for the entire flight. Overall it was a cheap flight but you had to pay handsomely for bags and food/beverages"
Pros: "There's was nothing good about this flight"
Pros: "The flight itself went smoothly."
Cons: "The gate for the flight changed 3x. Flight/airport staff were overly stressed and their frustration was evident while communicating with customers. Staff did a poor job of communicating gate changes. Flight was delayed by over an hour."
Pros: "The flight in general was OK."
Cons: "There was a delay in the flight, but there was no one at the gate to tell passengers what was going on.."
Pros: "Crew was nice."
Cons: "Charges were added for checked bag and carry on bag on Frontier Airlines. The airfare rate was not satisfactory once you add on the additional fees for baggage. We changed gates at Denver airport 3 times. Flight #156 was supposed to leave Denver to Des Moines at 445 pm and we boarded the plane at approximately 615 pm and were on the plane on the ground for 2 hours and 15 minutes. That is too long to sit on a plane; there were microburst winds in Denver and then they lost our manifest also. We arrived at our destination in Des Moines about 4 hours later than scheduled. I will not recommend Frontier Airlines to other people."
Pros: "I got to my destination."
Cons: "The flight was delayed an hour without any notification. There were two employees at the gate desk; neither of them communicated any info, even when questioned by multiple passengers. Frontier's site didn't update and the arrivals board at the destination airport displayed incorrect information."
Pros: "Clean plane, fine crew"
Cons: "Flight delayed 50 minutes. 3 gate changes. The last one without text notification"
Cons: "Flight was delayed at the gate and no one made an announcement until after the origiNal departure time had already passed and people began inquiring. Then they just called all zones so the boarding line was a mess."
Pros: "Crew was much more personable and concerned that my luggage would not make it on board because of the late departure from my previous flight."
Cons: "Same no-frills flight."
Cons: "Traveling with a child is trying enough, not to mention a delayed flight too Denver and then on the way back. Poor communication from staff letting the restless passengers know what was going on .... flight attendants were not friendly, didn't even acknowledge our child. The seat back trays were awful and poorly designed."
Cons: "Both flying out and my return flight were inconveniently off schedule. Logistics seems to be a nightmare for you guys. On the way out, we spent about an hour just waiting in the plane after landing, waiting for an open gate. THere were several other Frontier planes waiting on the tarmack as well -all of us stuck in limbo. Flying out, our flight was an hour behind schedule for a seemingly similar problem, the incoming plane had to wait for ever on the tarmack, and by the time they were finally let off the plane, and the plane cleaned and prepped, we were an hour behind. Very frustrating."
Cons: "Although the flight price was fairly inexpensive it cost me about half of the flight cost just to take my carry on. The plane was either new or updated and the seats were not comfortable. I am in the process of booking my next flight and it will not be on Frontier"
Pros: "Not a single thing. Horrible experience completely."
Cons: "The crew was rude and disrespectful. The entire trip was uncomfortable, ridiculously over priced for the quality of the crew and horrible all around."
Pros: "Direct flight"
Cons: "Paying for seat; paying for any refreshments besides water;"
Cons: "I was disappointed to find out I had to purchase my seat and that there was a carry-on fee for both legs of my trip ($86 on top of the ticket price)! I felt very misled. I would rather see a base price seat included in the ticket price with the option to upgrade if desired. Also, why a carry-on fee would be more than a checked bag fee I'm not sure. The website was not easily navigated either. Disappointing!"
Cons: "Never made the flight!"
Pros: "Boarding was early, quick and efficient"
Cons: "Most of the seats do not recline, only 4 rows. That made it a bit uncomfortable."
Cons: "See above"
Cons: "Frontier did not disclose their check in 45 mins before take off policy very clearly and I missed my flight as I was there 40 mins before. Frontier customer service was 100% not helpful at the time. I'll do what I can to avoid frontier from now on."
Pros: "Same as above"
Cons: "Same as above"
Cons: "They charged me 70 for bags.... Which is insane.... Without warning basically."
Cons: "No complementary drinks. Short fold down tables."
Cons: "They lost my baggage, and didn't make an effort to get it to me the same day."
Airlines flying to Des Moines have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Des Moines
Masks required on board, masks provided on flights to Des Moines
Social distancing seating
Middle seats unavailable to book on flights to Des Moines
Testing for antibodies, testing for symptoms for flights to Des Moines
Waiving of change fees. Search flexible flights to Des Moines