Set your bags down and unwind at Novotel Brussels Airport, a 30-minute train ride from the city centre. The free 24-hour shuttle connects you with the airport fast. Get your day off to a bright start with a delicious breakfast from the buffet in the airy restaurant or on the terrace - served from 6 am for early fliers staying at Novotel.
The location to Budget car rental and the airport.
The internet charge was ridiculous, and the internet service unacceptable, possibly due to spyware used by the service. When you charge for internet access, it should not include breaches in privacy. This alone will cause me to never stay at this hotel or any other hotel in the chain again.
cleanness and hotels facilities (hotel shuttle on call during the night was very useful)
Efficient transfer to the airport
Cleanliness, in particular the carpets in the rooms. In urgent need of change.
Everything was perfect.
Close to the ariport
Room not clean (especially toilets and floor) - Very noisy : I could hear the other client calling his wife thru the wall, and all the noise coming from the corridor
comfort and proximity to airport
Close to airport
The ease of transportation to and from the airport and the location.
The hotel is close to the airport & the shuttle service was good. The room was good.
Arrangement with credit card was confusing - as I had pre-paid I had to come back to reception to register my CC to pay for restaurant. The service in the restaurant was very slow.
The roomservice menu is very poor, food in general is not of high quality. I had to drink my wine from a plastic glass!