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location, rooms, the workshop we did whilst there - bubbles and sushi the pressure to place orders for meals, service of the conference support staff (whilst trying replacing the projector speaking on the phone and to each other whilst our meeting was already in progress)
Great location. Very comfortable beds. Bad service at breakfast. Airconditioner in the room did not work. Not enough towels in the room and had to ask several times before we received two more. Public areas were not very nice (lobby, hallways, elevators, etc.). Overall customer service poor.
A warm reception from the staff, very friendly helpful cleaning staff, well organised, all in all very good.
nice clean and design hotel no airco on the room, but somkind of airvent.
Nice location, specifically for training. A few small issues with the quality of service and attention to detail - I would have expected better from a 4 star hotel.
great location & surroundings, good WLAN, friendly & helpful staff disastrous beds, too soft, too old, all rooms with twin bed arrangement that move apart :(( . breakfast buffet does match 4star standards: no fruits, powder eggs :(, little variation, noisy cantine-like atmosphere in breakfast room.
Comfortable rooms, very friendly and helpful staff. One of our two rooms had a strong odor of rubber. It may have been the carpet pad. It was not too unpleasant but it was noticeable, especially upon walking into the room.
Quiet, peaceful location but only a short walk (15 minutes) to a nice village with lots of restaurants, shops etc.
good bed, friendly staff, nice location I expected more value for money for a designroom. Last time the room in a Blooming arrangement was according my expectations but for the price of a designroom I expected a little more!!!! Rather basic. Little detail: in shower no place to place your soap etc.
Nice location...would be nice for longer stay in warmer weather. Groovy decor...something different! We booked loft rooms but they were given away becuase we checked in late...although we called to say we would be late...and no price reduction!!
It is a small hotel with "dépendances" opposite the main building, it doesn't look like a hotel but more as a city mansion. excellent location near the centre (5 min walking) and quite easy parking the room we booked was extremely small, e.g. the door opened against the bed, no space for luggage, very small bathroom. We got another, somewhat bigger room were one had to sit on the bed if the other one would walk around the bed. It was under the roof during a warm week and at night temperatures stayed high (small window, no airco)
Good friendly service. Excellent breakfast buffet. Ample free parking
Good breakfast dangerous narrow stairs to upstairs suites
location/ and we got a larger room with spa as welcome.
Atmosphere, breakfast was included, staff was really friendly no
A warm and cozy hotel. Very freindly staff. Close to center of the village.
Friendly staff, clean room, ok breakfast, good location Small room, noisy (thin walls)
The breakfast We had the weirdest room.large suite (?) with the most enormous shower in the middle of the room.not the best for a family!
Good hotel and excellent breakfast! Breakfast included in the roomrate, which was very reasonable for the location and the ambiance. Bergen is a very nice village and the surrounding countryside beautiful. Only a couple of miles from the beach. We are not impressed with the bathroom. Very small, but to be fair, very clean and adequate.
breakfast I have to pay the parking even it is inside the hotel
Very large room at standard price. Lovely atmosphere. Staff were great. In general the experience was somewhat above expectation. Would say 4 star plus.
We had a large room, it's situated in a nice environment, everything looked fine and clean. Breakfastbuffet was okay as well. The staff was very kind and helpfull.
Breakfast was chaotic. Very busy and no staff
Reasonable family room. Pretty good food. Generally value for money Not much atmosfere. Value for money, but nothing special
near the coast we asked for a non smoking room in our reservations. However, when we arrived they only had smoking rooms.
Excellent restaurant, nice decoration, very kind staff Room was kind of dark (ground floor), bedding needs to be changed
vriendelijk personeel, plezierige sfeer, comfortabele kamer kamer is donker door bruine bekleding cq kastenwand zodat inhoud kast slecht te zien is vegetarische maaltijd niet volwaardig en staat niet omschreven op de kaart
Restaurant is very good, staff is friendly and helpful, rooms are nice, location excellent. Door in room made ours quite noisy (first night noisy guests in adjacent room). Sauna and swimmingpool not very inviting. No bathrope and slippers in room (usually they are free in 4 star hotels, but in this hotel they could be rented for 11 euro per stay)
location, swimming pool Hotel staff was not sued to make an invoice for a company (VAT number); the remarks made during the reservation where not read by the staff; fridge was not working - nothing was done about this. Hairdrayer same thing. Family rooms are old fashined
Large room, basic decoration typical facilities!
Very good breakfast, lots of choice.
Location, room size and facilities
size of room
there is that nice "old world charme" about the interior of the hotel
Perfect location for shopping, train station etc.. Extremely friendly and accommodating staff. Nice rooms, good breakfast choice, overall could not fault anything. Will definitely return later in the year without a doubt. We really enjoyed our stay very much.
We would have prefered a double bed than two beds next to each other.
very nice small town
Central, comfortable, friendly and good value delay in automatic lighting is a little too slow, foudn myself walking thru' a dark corridor on occasions
The fact that there was someone to check me in, even at twelf a clock in the evening. The breakfast room is very dark, a little bit more light would help a lot during the start of your day.
Nice well equipped little cabins. Calm area. Relaxing. Very friendly hostess. The cabins are located in the hostess' backyard. They run a agriculture farm, and the cabins are in the field on a nice piece of grass land. The shower drain was not working very good. In short time I was standing in several cm's of water. So a long shower was not possible. Also the floor of the shower was very cold, too cold. Somehow the heating didn't work in the toilet/shower area. In the general living and sleeping space the heating seemed to work ok. Simple things that can be fixed.
Reception and evening service staff were very helpful. Good size room. Upper restaurant had excellent service and food. Slight smell of the "drains" in the bathroom.
nice, comfortable room, nice tv screen, good breakfast; right in the center of town
Cleanliness of the room, hotel location
The location is just opposite supermarket, easy for me to buy something that I need during my stay there. None
The location is in the centre of Bergen. Brilliant for walking and cycling holidays. Very close to the beach! Bergen is a very lively and lovely village!!!
Rooms, comfort and location. Nothing.
Well run hotel, pleasant staff, room clean and up to date, spacious. Excellent central location. Recommended for couples, unsuitable for children as location lacks entertainment facilities. All people booking this hotel must be warned about the strict enforcement of parking in Bergen. Permits are available at the hotel. Do not leave the car unattended while getting the permit. Buy a ticket or have a member of your party stay with the car or you will get a ticket!
Position in town No
Friendly staff and good location with atmospheric restaurant-typically Dutch. Would have liked better pillows and duvets
Very friendly staff, good service, good food in the restaurant. Nice large rooms, excellent shower. Very close to lots of walking opportunities and not too far from the see, which we like as well.
Friendly, Very clean, comfortable beds, excellent shower and hot water supply, excellent buffet breakfast. Tv Dutch and German in rooms. None
Everything was excellent with a friendly atmosphere, good food, comfy, clean room and lovely quiet setting. Wilma does her utmost to ensure that you have a relaxing break. Top marks!!
For a short tripit was excellent. Staff was very helpful and provided direction for the local tourist attractions.
We received a very warm welcome at this hotel. Our rooms were quite small but clean and comfortable with good modern ensuite facilities. The hotel is in a quiet area of a busy little town, with a quiet garden where you can sit and have a drink in the evening. The breakfast was excellent with plenty of choice. We found it conveniently near to the LF1 cycle route for cycle touring. A very reasonable price for the facilities on offer.
Very friendly, welcoming and accommodating.
Een lief hotel met heel aardige eigenaresse met haar zoon. Goed bed. Prima ontbijt. Loopafstand naar centrum
Een zeer hartelijk welkom bij aankomst, na een lange fietstocht. Een heerlijk ontbijt en een vriendelijke gastvrouw die aandacht aan haar gasten schonk.
Quiet area, quiet hotel and good basic facilities. Car parking could be difficult, bathroom a bit small. Beds a little soft.
Friendliness of staff and the location, which is beautiful. The hotel is an old house that has been converted. The stairs are very steep and quite tricky . If you are staying, ensure it is on the top floor, because the noise from creaking wooden floorboards above is significant and will wake you up.
The location was great and was looked after by staff for any personal needs. The room smelled a little musty when you first entered.
The place has great character. It is connected to a really nice eetcafe across the street. The price was very good and included a very nice breakfast. It is right on the edge of town, so you are close to many restaurants and shops. Access to the woods and dunes is an 8 minute walk and the beach is only an 8-10 minute drive. There is also a cozy area with a fireplace and lots of couches, on days you want to relax. The parking is an added cost at 7.50 euro a day. We brought our dog and the room exited directly outside, which worked well for him. The room was small and the beds quite narrow. But, for the price, it was a good value for money.
The friendly atmosphere and the breakfast
Location, hospitality No
very kind and pleasant staff in this time of year the seagulls and jackdaws start making an awful lot of noise very early
The new decoration N/A
Been situated in Bergen and the accessibility to surrounding countryside as well as a 40 minute drive to Amsterdam.Breakfast was good. We would use it again should we travel in the area. On arrival reception could have been better. Aircon or fan in rooms would be a big plus.
It is near by the city centre. The beds are good. Room a bit too small, nice breakfast.
reasonable breakfast situation: too much noise; the hotel was situated in a so called quiety street
Staff went out their way to look after me
Nice breakfast and staff was friendly. Decent value for the rate charged. Great location with recreation area across the street for walking and enjoying nature. Lack of telephone was surprising and the only disappointment.. Stayed twice on same trip - first room had soiled carpeting but otherwise was clean. Second room was a bit nicer.
Easy to get to by car. Friendly staff. Good value. Good simple food.
friendly and pleasent place, quiet less offer food for breakfest
Flexible check-in hours. The breakfast was vey good. The hotel was quiet when we were there. Our room could have used a little repair and some better clean-up.
Breakfast excellent, friendly staff and location 100 m from the beach.. Room was OK but price a bit high as compared to level of comfort
Right next to the beach, really nice room, fantastic views, friendly staff, bike hire available
The hotel is in the middle of a nature reserve, good for long hikes. There are excellent restaurants in a city called Groet only a few kms away. The breakfast is excellent and served at your table. I paid extra for the room with the bath, which was not worth it. This also meant taking a shower in the bath. The bathroom equipment is extremely dated.
The staff and other guests were friendly and quiet, the room was beautiful, the window view was incredible ... breakfast was perfect ... the breakfast terrace was worth the money alone! There weren't any bad points
The hotel was situated in the duenes near the sea. Promenade possibilities on the dyke wheather permitting. Late breakfast time; restaurant not opened.
Nice little hotel with nice people Our room (at the far edge of the building) was not covered by WIFI
very clean, effiecient service No kettle and drinks in room.
The Hotel was well located on the edge of the town within about 15 min walk of the centre. Quiet location. Facilities were basic but comfortable. Beds were very low to ground. Car parking could be difficult in the road outside.
Good price and very good breafast There was no hair-dryer in the bathroom and the hotel a little far from the city centre.
Personal touch and unusual decorations. Politeness abd friendliness of staff.
The place outside Alkmaar. quiet. Another pillow. and something else to take over me in the night.
We liked thew friendliness of the staff and we thought that the breakfast provision was top class. The english language formatted information could be better for english speaking guests.
Helpful receptionist\free internet Wet shower room with inadequate shelves
Comfortable room. Friendly and helpful staff. Very quick reply to email question about my booking.
good location for touring this part of Holland, within walking distance of old Bergen restaurants
The breakfast buffet was excellent. Staff was helpful and friendly. We were able to switch to a different room at the back of the hotel away from the noisy road on the second night. Secure place for bicycles. Room on the first night was hot (not even a fan) and faced a busy road. The traffic noise was loud with windows open and it was too hot when the windows were closed. It was further from the town center (Bergen) than we expected but it was a reasonable walk.