Pros (+) The staff is very friendly and helpful...especially Herve and Clementine who went out of their way to make guests feel at home but the front desk team is always friendly as well...
Cons (-) Wifi keeps cutting off and is very slow...
3 stars
Hôtel Best of Both - Divonne-les-Bains
93, Chemin du Châtelard, Divonne-les-Bains, Ain, France
Divonne-les-Bains, France
See location+33 4 50 20 90 00Photos of Hôtel Best of Both - Divonne-les-Bains
Overview
Hotel in Divonne-les-Bains with a nearby private beach and a sauna An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a snack bar/deli, a sauna, and a hot tub are onsite. BEST OF BOTH offers 86 air-conditioned accommodations with espresso makers and safes. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include offices, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Hôtel Best of Both - Divonne-les-Bains
Amenities at Hôtel Best of Both - Divonne-les-Bains
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Dining
- Minibar
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
General
- Family rooms
- Seating area
- Garden view
- Soundproof rooms
- Lake view
- Telephone
- Mountain view
- Storage available
Pool and spa
- Spa and wellness center
- Massage
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Steam room
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
Things to do
- Hiking
- Eco tourism
- Bicycle rental
- Casino
- Horse riding
- Pool table
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Bathtub
- Hairdryer
- Bathrobe
- Private bathroom
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Hôtel Best of Both - Divonne-les-Bains
8.6
Very good
2028 verified ratings
Wonderful
547
Very good
440
Good
435
Okay
221
Fair
179
Mediocre
100
Poor
106
Summary of reviews
Guests say
Guests appreciated the friendly and helpful service, especially from staff members like Herve and Clementine. The hotel's location near the lake and good facilities were also highlighted positively. However, there were significant complaints regarding cleanliness, with several reviews mentioning issues like dust and poorly maintained areas. Overall, while many guests enjoyed their stay, improvements in cleanliness are needed.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.7 out of 10
249 reviews
9.7 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers comfortable clean rooms, a nice spa, and a beautiful location near the lake, making it a fantastic place for a relaxing stay.
Is the hotel child-friendly?
Some guests have mentioned that the hotel and staff are not very child-friendly, so it's something to consider if you're traveling with children.
What practical information should I know about the spa facilities?
Some guests have mentioned that the spa facilities need improvements, such as the hammam not being warm enough and certain functions in the pool not working. Additionally, guests have noted that slippers need to be purchased for the spa.
What can I expect from the hotel's cleanliness?
While many guests have praised the hotel's cleanliness, some have mentioned that certain areas, particularly in the bedroom, could do with some attention. It's important to keep in mind that the hotel has received mixed feedback regarding cleanliness.
When is the best time to visit the hotel?
The hotel experiences low season in April and high season in June, so if you're looking for a quieter time to visit, April might be a good option.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake comes highly recommended.
Consider Low Season Visits
April is mentioned as the low season, which could be a great time to visit for a quieter experience and potentially better rates.
Explore Nearby Attractions
The hotel is conveniently located near Lake Divonne, Esplanade du Lac, and the Divonne-les-Bains Nautical Center, providing easy access to outdoor activities and scenic spots.
Check Room Renovation Status
Some guests noted that certain rooms may require renovation, so it might be beneficial to inquire about the updated status of the room before booking.
Take Advantage of Spa Facilities
Despite some mixed feedback, many guests enjoyed the spa facilities, particularly the pool and wellness area. Consider indulging in these amenities during your stay.
Be Mindful of Check-in and Check-out Times
The hotel's check-in time is mentioned as 3:00 PM, and check-out is before 11:00 AM. Guests have highlighted that early check-in and late check-out may incur additional fees, so it's advisable to plan accordingly.
Consider Transportation Options
While the hotel offers parking and an airport shuttle, some guests found the shuttle service limited. It may be worth exploring alternative transportation if needed.
Inquire About Room Amenities
Some guests mentioned the absence of certain in-room amenities like a kettle or coffee maker. If these are essential for your stay, it's recommended to confirm their availability beforehand.
Dining Experience
The hotel's restaurant received mixed feedback, with some guests praising the food and others expressing dissatisfaction. Consider exploring dining options in the nearby village for a varied culinary experience.
Room Cleanliness
While several guests praised the cleanliness of the rooms, others reported issues such as dust and cleanliness of the spa area. It's advisable to communicate any concerns with the staff promptly for resolution.
Location
93, Chemin du Châtelard, Divonne-les-Bains, Ain
What's nearby
- Lake Divonne144 yd
- Esplanade du Lac396 yd
- Divonne-les-Bains Nautical Center0.3 mi
- Castle Divonne0.7 mi
- Domaine de Divonne Golf Club0.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hôtel Best of Both - Divonne-les-Bains
Low season | April |
|---|---|
High season | April |
Average price (weeknight) | $78 |
When to book a room at Hôtel Best of Both - Divonne-les-Bains
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.5 |
|---|---|
Distance to city center | 0.6 mi |
Everything you need to know for your stay in Divonne-les-Bains
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