Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.5 "Great service."8.3 "
Housekeeping was great , according to 83%." -
8.3 "Location is great."10.0 "100%
liked the proximity to shopping ." 8.8 "Easily accessible by car , said 88%." -
6.2 "Breakfast is mediocre."
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5.9 "Food is average."5.8 "Only 58% were
satisfied with the menu ." 5.0 "Side dishes were satisfying , according to only 50%." -
5.5 "Average comfort."6.8 "
Beds were acceptable for 68%." 5.7 "For only 57%, thenoise level was all right ." -
4.6 "Rooms are not good."2.3 "77%
complained about the bathroom ." 3.6 "64% saidrooms were small ." 0.8 "92% thought they werepoorly maintained ." 2.6 "Air conditioning was criticized by 74%." 0.0 "For 100%, therooms looked old ." 0.0 "100% weredisappointed with the minibar ." -
1.7 "Terrible amenities."2.3 "77% thought the
building wasn't nice ." -
1.6 "Horrible vibe."0.3 "97%
criticized the unstylish hotel ." -
1.5 "Disappointing internet connection."1.3 "87% said the
wifi quality was bad ."
Overall Rating
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8.6 "Location is great."7.6 "
Great parking , according to 76%." -
8.5 "Great service."9.6 "96% found the
staff to be very friendly ." -
6.4 "Breakfast is mediocre."
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5.9 "Food is average."6.0 "Only 60% were
satisfied with the menu ." -
5.5 "Average comfort."6.9 "
Beds were acceptable for 69%." 5.4 "For only 54%, thenoise level was all right ." -
5.0 "Rooms are ok."6.9 "
Beds were acceptable for 69%." -
1.6 "Disappointing internet connection."1.3 "87% said the
wifi quality was bad ." -
1.4 "Terrible amenities."1.8 "82% thought the
building wasn't nice ." -
1.3 "Horrible vibe."
Overall Rating
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8.3 "Great service."9.3 "93% found the
staff to be very friendly ." -
8.0 "Location is great."
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6.1 "Breakfast is mediocre."
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5.2 "Average comfort."6.7 "
Beds were acceptable for 67%." -
4.6 "Rooms are not good."2.5 "75%
complained about the bathroom ." 3.5 "65% saidrooms were small ." 0.9 "91% thought they werepoorly maintained ." -
1.5 "Horrible vibe."
Overall Rating
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8.4 "Great service."9.4 "94% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." -
7.7 "Good location."
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6.5 "Breakfast is mediocre."
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5.3 "Average comfort."6.9 "
Beds were acceptable for 69%." 5.3 "For only 53%, thenoise level was all right ." -
4.2 "Rooms are not good."2.1 "79%
complained about the bathroom ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.0review from
Easy to find and within easy reach of Epernay and the surrounding area.Very helpful staff Despite No Smoking signs , the previous occupant smoked heavily as bedroom no18 smelt of tobacco smoke. Fitting smoke alarms would eliminate smoking in rooms.
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6.7review from
The freedom in a way to make use of the facillities The hight of the construction of the corridors was too low.
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6.0review from
The new restaurant was very good and food excellant. Room basic and clean, all you would want for an overnight stay.
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7.0review from
The Hotel is in a perfect position to tour the Champagne region. Close to Epernay and Reims and surrounded by vines. The new retaurant in the Hotel was excellent, very good value for money in an expensive area. The location for us was perfect, it is however on a busy roundabout. The rooms at the back are better facing away from the road.
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6.7review from
Practical, beds comfortable and bedding was of good quality, cleaning was excellent, tea and coffee making facilities,hair dryer, dining area pleasant, convenient location Breakfast was OK, but croissants weren't fresh . When busy the buffet was not restocked quickly, not many restaurants available within easy walking distance
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6.0review from
Good air conditioning and shutters to make the room totally dark. Free parking. The room wasnt made up when we checked in but we were a little early so thats understandable and they cleaned it straight away. It was a bit far from Epernay but it was the only thing available as there doesnt seem to be enough accomadation in this area.
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5.2review from
Convenient location. Basic but very adequate facilities.Sound restaurant at site, friendly staff.
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4.4review from
The bed was a true double (Queen, actually) rather than the two singles pushed together which is more the norm in France. We were not expecting a standard Australian/American motel but that's what it was.
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5.6review from
Nice location Confusion over payment,already paid to Expedia in April,hotel insisted we pay on leaving,have contacted Expedia already.
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6.0review from
Covenient to major roads, making it easy to find. Good breakfast buffet. Some of the items on the restaurant menu could have been better.
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6.7review from
The freedom in a way to make use of the facillities The hight of the construction of the corridors was too low.
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7.0review from
The Hotel is in a perfect position to tour the Champagne region. Close to Epernay and Reims and surrounded by vines. The new retaurant in the Hotel was excellent, very good value for money in an expensive area. The location for us was perfect, it is however on a busy roundabout. The rooms at the back are better facing away from the road.
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6.7review from
Practical, beds comfortable and bedding was of good quality, cleaning was excellent, tea and coffee making facilities,hair dryer, dining area pleasant, convenient location Breakfast was OK, but croissants weren't fresh . When busy the buffet was not restocked quickly, not many restaurants available within easy walking distance
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5.0review from
Easy to find and within easy reach of Epernay and the surrounding area.Very helpful staff Despite No Smoking signs , the previous occupant smoked heavily as bedroom no18 smelt of tobacco smoke. Fitting smoke alarms would eliminate smoking in rooms.
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6.0review from
The new restaurant was very good and food excellant. Room basic and clean, all you would want for an overnight stay.
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6.0review from
Good air conditioning and shutters to make the room totally dark. Free parking. The room wasnt made up when we checked in but we were a little early so thats understandable and they cleaned it straight away. It was a bit far from Epernay but it was the only thing available as there doesnt seem to be enough accomadation in this area.
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5.2review from
Convenient location. Basic but very adequate facilities.Sound restaurant at site, friendly staff.
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4.4review from
The bed was a true double (Queen, actually) rather than the two singles pushed together which is more the norm in France. We were not expecting a standard Australian/American motel but that's what it was.
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5.6review from
Nice location Confusion over payment,already paid to Expedia in April,hotel insisted we pay on leaving,have contacted Expedia already.
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6.0review from
Covenient to major roads, making it easy to find. Good breakfast buffet. Some of the items on the restaurant menu could have been better.
