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The staff at the hotel did everything possible to make my family as comfortable as possible. I have been recommending this hotel to all of my friends and associates.
the restaurant was open til 11 p.m., placed next to the river, quiet at night they only cleaned our romm twice during 7 days
Clean and newly refurbished rooms. After complaints for the noise, staff was willing to swap the room. The rooms are above the bar, usually bar stops at 4-5am (officially at 2am), very loud, impossible to sleep. Receptionist refused to provide proper receipt for the payment (no stamp, VAT code). This hotel is for real adventurers.
Everything was great from the beginning til the end. Really enjoyed staying in this hotel. Spacy room with a fridge and heating system, which can be regulated manually. Free wi-fi. Fantastic staff! Great restaurant with very good food. Highly recommended!
Good location, easy to find, convenient parking place, decent standard of the room. Good value for money.
It´s a nice building in a beautiful countryside. Rooms are clean, well equipped, spacious and quiet. Owners/employes are ok. However, some minor (but important) aspects we didn´t like. A copy of our ID card was taken (which is a bit odd - given the fact, that credit card details were provided through booking.com and we arrived in a car with foreign diplomatic registration). Location of the room No. 1 is awful (on the ground floor between the sliding door, reception and entrance to the restaurant - we didn´t even see the interior of the building - which might well be the best asset of this hotel. A bit disappointing, given the fact the hotel didn´t look overbooked...A three percent fee is added to credit card payments (I didn´t mind the money but I think this aspect is embarassing both to clients and owners)... Please, take this more as a friendly advice to owners
Business took me to the small town of Kaplice. The pension was a nice, quiet, out of the way place to stay and actually relax. The hotel had a very good breakfast. Although dinner was available, we chose to go to the nearby town which afforded several choices of "restaurace's". We had a pleasant meal with few interruptions. Although the internet WIFI worked quiet well in the dining area, it had limited range and didn't reach all rooms.
Very friendly and helpful staff. Very quiet and peaceful setting and clean room. Near (go across the backyard) to hiking trail so you can have a nice leasure walk. Hotel's restaurant open all day. Breakfast buffet well garnished. Food at the hotel's restaurant is uneven in quality atnight. Either very good or very poor.
Clean and friendly hard to find the hotel
Beautiful location, friendly staff, very good, familiar atmosphere. The room was simple, but spacious and comfortable, food was good. Highly recommended.
The staff is very nice and helpful. The chef is a genious
Great host, lovely rooms, fantastic food, good deal. Friendliest people we met anywhere in Czech Republic, except that owners are Dutch ex-pats. A bit hard to find
Friendly staff with excellent english, able to recommend things to do in the local area. Unseasonably cold weather meant that the rooms were slightly chilly.
The people running the hotel were very welcoming and instantly put guests at ease. I would recommend this hotel to anyone and must commend everyone for making our stay very enjoyable.