Pros (+) My stay in ibis was really great and the staff are working well
Cons (-) The hotel is clean and nice and the staff are also working well and respect
3 stars
ibis Douala
Photos of ibis Douala
Overview
The hotel is located near the port and the airport, in the secure banking and administration area. It offers satellite TV, free and unlimited WIFI, and a swimming pool with terrace. Airport shuttle service is available.
Amenities at ibis Douala
- Adults only
- Outdoor pool
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Free parking
- Free airport shuttle
- Shuttle service (free)
- Wi-Fi available in all areas
- Flat-screen TV
General
- Hardwood or parquet floors
- Interconnected room(s) available
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
- Pool view
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Shampoo
- Smoke alarms
- Air-conditioned
- Trash cans
Services and conveniences
- Conference rooms
- ATM on-site
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Adults only
- Elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Shared kitchen
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Pool
- Pool bar
- Outdoor pool
- Pool towels
Things to do
- Gift shop
- Evening entertainment
Family friendly
- Kids meals
- Kid-friendly buffet
Health and safety
- Daily housekeeping
Reviews of ibis Douala
6.8
Okay
518 verified ratings
Wonderful
109
Very good
102
Good
136
Okay
54
Fair
57
Mediocre
27
Poor
33
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, which is ideal for business purposes. However, many reviews highlighted issues with service, including unprofessional staff and long wait times at reception. Cleanliness was also a concern, with reports of unclean rooms and outdated facilities. Overall, while the hotel has potential, significant improvements are needed in service and maintenance.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
6.8 out of 10
169 reviews
7.6 out of 10
2 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel's food?
Guests have praised the good quality and well-prepared food, as well as the fantastic variety offered at breakfast.
Are the beds comfortable at the hotel?
Guests have found the beds to be clean and good, providing a comfortable sleep experience.
Is parking available at the hotel?
The hotel offers free parking and a free airport shuttle for added convenience.
How is the cleanliness of the hotel?
Guests have appreciated the cleanliness of the hotel, including clean rooms and pleasant staff.
What can guests expect from the hotel's customer service?
While some guests have mentioned poor customer service, many have praised the professional and helpful staff, particularly in the restaurant and kitchen.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported disturbances from live events and noise from the surroundings. Checking for any scheduled events or requesting a room away from potential noise sources could enhance the stay experience.
Verify Room Size
Several guests found the rooms to be smaller than expected. It's advisable to inquire about room size or consider upgrading to a larger room if space is a priority.
Check for Maintenance
Some guests were inconvenienced by the pool undergoing maintenance without prior notice. It's recommended to inquire about any ongoing maintenance to avoid disappointment.
Explore Nearby Attractions
The hotel's proximity to Stade de la Reunification makes it convenient for sports enthusiasts. Consider planning a visit to the nearby stadium for a local experience.
Clarify Additional Charges
Some guests reported unexpected charges, such as taxes not included in the booking. It's advisable to confirm all charges beforehand to avoid any surprises during check-out.
Request Late Check-Out
Guests appreciated the hotel's flexibility with late check-out requests. If needed, it's worth inquiring about this option to accommodate travel schedules.
Consider Transportation Options
Take advantage of the free airport shuttle service provided by the hotel for a convenient and cost-effective transfer to and from the airport.
Inquire About Special Dietary Needs
Guests with specific dietary requirements praised the hotel's ability to cater to their needs. It's recommended to communicate any dietary preferences in advance for a more tailored dining experience.
Address Connectivity Concerns
Some guests experienced issues with the internet connection. It's advisable to inquire about the reliability of the Wi-Fi or explore alternative connectivity options if necessary.
Location
184, Rue Pierre Loti, Bonanjo, Douala 0
What's nearby
- Stade de la Reunification2.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about ibis Douala
Low season | December |
|---|---|
High season | August |
Average price (weeknight) | $107 |
Average price (weekend night) | $108 |
When to book a room at ibis Douala
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at ibis Douala
FAQs when booking at ibis Douala
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Value for money | 6.8 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Douala |
Distance to airport | 3.2 mi |