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comfortable counter in the bathroom is a bit small
My stay was very enjoyable, the room was clean as well as the bathroom. In the bathroom we found the placement of the toilet roll very inadequate. The room was also a bit too warm.
Good excess from main roads Soft-drink machine placed against my room. Noisy men and women in the room(s)
Easy to find and centrally located. The meal in the restaurant was disappointing.
Great staff and good service
Large rooms. A excellent selection for breakfast.
Clean and pleasant room, good restaurent, convenient and spacious car park.
Staff very friendly & helpful Bathroom showers make no sense ..... 1/3 of a shower door with the shower located in the rear of the tub. Do you folks really like wet floors? Seems this is typical of Europe, but these deep tubs and crazy showers are accidents waiting to happen. Hope you have good insurance.
Clean, nice staff, good value although a little far from gronigen which I ask for.
ambience easy car parking pleasant staff no
The gym was very nice though it was a pity it came at an extra charge
The room was clean and in good shape. The wc was separate from the bathroom, very convenient. Right next door to Holland Casino. At the time of our visit the parking lot was broken up. It was an unpleasant walk in bad weather to the front door.
Hotel very clean. confort rooms. Staff service is too bad. need to ask to get something basic. was there with my kid: nothing ready for kids!
room design, bathroom, separate WC
The staff were friendly and efficient. The wifi coverage was excellent. The bathroom was large and well laid out, although a soap receptacle in the shower would be useful. Details like clothes brush and shoe horn are always appreciated. Good copious breakfast with a superb view. Only niggles, everything was so well laid out. The ironing board was not very stable, but nothing else disturbed a comfortable stay. Laundry service needs tightening up - 24 hrs is a maximum and the taxi service - of the town rather than the hotel is unreliable, 5 minutes means a missed train.
the bathroom check out service and accessibility of the building
Clean, efficient. Dinner and breakfast were a little expensive.
Well presented food. Large comfortable double beds. a modern,clean hotel. but. The car parking is a great distance from the hotel, walking it in the rain cannot be fun and should be avoided. Many of the bedrooms rooms are not fitted with air conditioning. I would recommend with reservation.
Comfortable hotel room and a kind and good staff
A new and well-designed hotel - quiet and relaxing ambience - interesting area - breakfast above average, though coffee was rather bland. Overall however, well worth a second visit. Parking rather unfortunate for the hotel, but the staff could hardly be more helpful about the two alternative solutions.
New hotel in excellent condition, very helpful staff and good location - walking distance to good restaurants and museums. The beds were just too soft - no support at all - and we both had very sore backs after two nights there. It would be fine for us for short stays but we could never stay for long unless they have some beds that are a bit firmer. I am sure it would be fine for young people with good backs but we are both old with back problems.
Nice, clean and comfortable hotel. The staff is very helpfull and nice persons. The bathroom very nice and modern. The beds good.
Loved our room with a little balcony. Spacious enough for luggage, bathroom had a nice large bath tub and the bed was very comfortable.
Nice atmosphere, very central yet calm location, excellent service. I appreciated a lot as well the (free) WiFi - which is in fact an indispensable service for most travellers.
Excellent accommodations. Luxurious. Excellent bargain for price.
A modern friendly hotel situated conveniently in the heart of the old town.Friendly, helpful staff made the stay all the more enjoyable. Breakfast could have been better quality ie bacon dried out, muesli cereal was mostly dust and not worth eating. A little more effort on quality control would have made it good rather than OK.
Confort I think internet access very expensive
It was well-located. Athough we booked the living-room, we've got a different room (cheaper), but they also changed the price accordingly.
I booked a suite for EUR 100 - it's very good value for money! Very spacious suite in a real palace. Good breakfast with a relatelively small choice of quality food, good bread and nice selection of cheeses. The reception staff was slightly unfriendly and did not smile at all. However they were exceptionally efficient, helpful and fulfilled all requests withing adequate time.
the location the room
Service Hotel needs to be redecorated-looks seedy.
good location This was advertised as a palace ..our room was totally charmless!...We felt the hotel was not being very well attented to..also the parking was difficult..a walk and then an underground garage........
The suite we had was comfortable and perfect for a family, although the restaurant was expensive both for dinner and breakfast and unsuitable for young children. The location was convenient and attractive. We had to search for someone to check us in and check us out and there were no staff available to give information..
The staff was wonderful.
The location and ambiente
We were there for a wedding and ended up in the hotel bar late at night. The barman was very friendly and stayed open late especially for us! The rooms are nice, comfortable beds, nice shower, good location right opposite the train station. The parking garage costs and extra 8,50. Since you also have to pay 15 per person for the breakfast, I think the garage should be free.
Very good staff, easy parking and pleasent rooms. Breakfast is too expensive.
The hotel was located close enough to the city centre. They charge the internet connectivity in the room. Free wifi was only available in the public space.
A home from home ! I found the drain plug of the hand basin in the bathroom impossible to shut. I solved the problem by placing a glass upside down over the plug .
Friendly hotel staff. I ordered with my dinner a bottle of red wine. The glass you get is ridiculous. It is a glass for a portwine, not for red wine. They should change that.
Very friendly, helpful, and polite staff. There was a discrepancy between the website and the hotel over the price of garaging my car. It was resolved satisfactorily but could have been avoided.
Comfortable, quiet room. Friendly staff. A little expensive, especially breakfast.
the rooms were clean and basic. the location was excellent. the staff were friendly and very helpful. We enjoyed the bar and restaurant very much. They were very relaxing areas to sit and enjoy time with family. We came for a wedding and had to coordinate many people from all over the world and the staff were very helpful. everything is within walking distance so it was a completely drive-less vacation. the hair dryer in the room was a bit weak.
Room was excellent, 4 available free computers/ internet available just off the lobby. Directly opposite the railway. very quiet room
The staff were cvery hospitable. When I checked in she called me my namebefore I told her. Restaurant staff was also kind.Room was clean and the roomrate was very affordable. The location of elevator was not clearly shown on the ground floor.
The hotel run by students is a very good quality price relation, but the students still have to improve some small things, you easily pardon them since they are extremely friendly and motivated. when I received a phone call, they asked the person what was the subject of the call, a well known practice in a company when a secretary answers the phone, but not done in a hotel.
Good and hospitality service.
This is a hotel school. Everything about the hotel is as you would wish it to be - and also as you would hope it could be in the "real" world. Better signage from reception to the hotel section.
The staff was friendly, the room was clean, the breakfast was great. I could not have a hot shower when before going to bed, because they had a problem in the heating system. The problem is that no one had warn me about this problem, I discovered when I was ready to take a shower. When I checked out, I asked about a discount in the price, or no charging in the breakfast, but they refused. I thought very unkind of them, because I did not have a good sleep night without having a shower. In my opinion they should be more kind and apologyze with a real action, and not just with words.
The kind staff, the organisation - we got there passed midnight and everything was prepared-, the room and its bathroom.
The staff is friendly and quick in problem solving situations. The hotel is very well designed and confortable I think the cleaning of the room, and the bathroom particularly, was non appropriate for a four star hotel.
hotel tres calme, service excellent
Students learn, train and run the hotel. Achieved 4 star rating. Friendly Reception staff. Hefty walk to room. No vending machines. No facilities for guests. No breakfast included in price.
The hotel is a hotel university (the staff are students from international hostellery management), the quality iss that of a high quality hotel for a budget price (you pay about three times less than could be expected by the standerd of the hotel).
The friendliness of the staff, the cleanliness and the fact that the staff (first and third-year students) were open to comments and constructive criticism. It is a training academy, and this must be taken in mind when booking! As it is a training academy, the restaurant was not open at the weekend - however the breakfast was fine and I would recommend Humphreys restaurant in the centre of Leeuwarden (€19.95 for three excellent courses!).
Very quiet, relaxing place. Very recommendable hotel. Very clean.
Location was nice, quiet, and their dining experience was excellent. An airconditioning unit would have been highly appreciated, during the hot summer months
This hotel has it all. Great facilities, clean and comfortable rooms and excellent restaurants where the food and service were fantastic. Its ideal for a peaceful weekend away in lovely surroundings but easy to find. Probably the nicest "chain" hotel I've stayed in
smoking fumes incorridor filtering into our room
employee kindness interior bit rundown
Ambiance and friendly staff May be the rooms too hot
the hotel was situatedin a very nice forest area. The swimming pool was very nice and the room was big.
location, pool, dinner (though expensive), breakfast
De kamers waren schoon en netjes, fijn terras buiten, mooie omgeving, vriendelijk personeel, helemaal goed! Ontbijtbuffet was na 10.00 uur al bijna helemaal leeg.. gelukkig waren wij er voor 10.00 uur maar een tweede rondje zat er niet in.
Well positioned hotel in the grounds of the Oranjewoud park, clean, well maintained and with an excellent restaurant. Staff efficient and friendly.
Very nice location and excellent bed Charging 17 euro for 24 hours in a hotel like this is over the top. I expect service. The also send one a survey. 10 minutes is far too long and it contains questions pushing you into a specific statement. deleted it.
We stayed there many times over the years. ( For all above-mentioned reasons.) It is even better now that the hotel is totally smoke-free. And we like the 'new look' following their recent renovations (2008)). It is our favorite hotel in North Holland. We had an excellent service in the dining room the first evening. However, the second evening - they were short of staff - and it took much too long to eat a simple 4-course meal (19h00 to 22h30..)
The setting of the hotel was beautiful, the rooms lovely, the food great and the staff friendly & helpful. The pool and pool-side areas are lovely! We had believed the spa services would be more extensive and more professional than they were. In our view they were over-priced for the services received and we felt a little cheated by them. For example, the expensive 30 minute massage was actually 15-20 minutes with time left over to "lay and rest".
The quitness and calmness, beatifull surroundings.
It was all very good.
Very friendly staff. Good breakfast. Nothing special about the hotel.
Quiet hotel. Nice environment (golf). Excellent starting point for a bike tour. Breakfast and dinner were alright. Asked for a non-smokers room. However, stayed in a smokers room. The weather was fine, so, we slept well with windows wide open.
Excellent service and civility. A first class hotel\at affordable prices. Restaurant selection excellent
Clean hotel, friendly staff, good value, have stayed frequently and will continue to stay in the future. Bars of soap have been replaced by little bottles of soap which are a bit inconvenient. The restaurant is very average - it used to be superb. Either the chef has changed or the ingredients. If it's the chef, please get the old chef back for a week to train the new one.
the staff was extremely helpful and friendly, the location was perfect. it was extremely noisy, but overall value for money is excellent.
The hotel had very good bicycles for guests to use; they might provide the service of a good old fashioned "fietspomp" in addition to the bykes.
Location, close to Thialf. Location, rather far away from city centre.
There was freezing.
Friendly helpful staff and an excellant restaurant.
Staff very good , very modern, very clean and quiet
The room (large!), the friendly staff, the breakfast.
It was very comfortable and clean. We had a meal in the restaurant and we enquired if they served smaller portions because 2 of our party couldn't eat a full meal. The hotel staff agreed that they would serve a smaller portion, but they still charged the full price.
This was a good clean hotel, with very friendly staff. The rooms are basic, but well cleaned. The breakfast, included in the price, was a high standard. The Restaurant is of a very high standard and it was necessary to book in advance to secure a table since it seems that they have customers from far and wide.
nicely arranged and comfortable rooms, convenient and quiet location, excellent staff, very good brekfest served at flexible hours at guests' convenience (!), everything clean and fresh if there were hairdryer and mini bar in a room it would be just perfect
Good restaurant, also the breakfast was good.
The room was comfortable and provided space. We also enjoyed the two casino machines. Breakfast was great and had a variety of food. In the bathroom there is an opening above the window, which can be opened or closed. However you have to stand on the bath in order to do that, if even possible. As a result at night when the ligt was on in the bathroom musquitos and other flying animals were able to come in. My suggestion is to install a screen in the window opening for protection.
The clean and spacy room, the free parking The breakfast was poor and not royal as you expect from Van der Valk hotels, the rooms a bit noisy (showers of the neighbours), no elevator available, the suite we booked didn't had a jacuzzi as promissed but with a one person bubble bath, there is an open shower so you have to clean the whole bathroom afterwards
Large comfortable well equipped rooms, pleasant staff and good food. Free car parking on site!
As staying in a suite we found it very good. I found it pleasant to have eye contact while bathing with my wife staying in the large bed. There was no door between the batroom and the bedroom.
Good location. Easy to find. Large room. Good selction for the breakfast. The entrance door to the room is quite thin and should be better sound isolated. If there is noise in the corridor it is heard directly inside the room.
Helpful staff. Hotel clean. Nice quiet location about 20 minutes from Assen TT circuit. Excellent breakfast and evening meal. Meals in hotel restaraunt a bit expensive.
The room looked lovely, clean and pristine, the staff were helpfull and friendly During the night I constantly heard scuttling (probably rats or mice) in the wall cavities and along the roof (I rules out bats as they went along the beams). I got the worst nights sleep I have had in ages, which didn't exactly make me on top of the world for the next day, especially as I had to drive almost 300 miles back to Dunkirk at the end of it.
Friendly, clean, food ok
Helpful staff, very comfortable room, excellent restaurant. Good hotel for business or leisure.
Wery nice and a good service, nice and helping staff
We had a very spacious suite with a large bathroom including a jacuzzi at a very reasonable price. Very comfortable. There is room for improvement concerning breakfast: We obviously suffered from the low frequentation of the hotel during our stay. Display and offer where minimal. The fresh fruit salad on the last day was from the day before.
Too many to mention !!! None
The food was amazing and the friendliness The room was dated and badly lit - working was difficult. The jacuzzi bath had a note that it did not work, it must be out of order for years. Should replace it. I asked for a quiet room but it was very noisy thanks to other people staying in the hotel. This is not a Business hotel
The hotel restaurant was way overpriced. The hotel was in a neighborhood with not any restaurants in the area to eat. I would appreciate a more reasonable meal option.
breakfast, room clean, easy to check in a little far from the city
All the staff was very friendly, efficient check in-out, enough choice for a good breakfast Just minor but hotel was warm and room was quite cold
well looked after
Perfect service when we asked for change of room, however THE new room also smelled and was fulltime of mosquitos
Good locations - had a restaurant attached
The staff were helpful and spoke good english. The room was clean and comfortable and it was easy to park. The lighting in the room could have been brighter
Standard Campanile - cheap but reasonable rooms - good meal in the hotel after a long bike ride was very welcome - the brocolli soup was especially good
nice area no air conditioning, it was warm but in summer it probably would be unbearable..
Very convenient for the City Centre, budget priced hotel. Although near to the main road noise was not too intrusive. Restaurant and Bar opening hours.
no lift stairecase to havy on elderly people
very friendly staff,excellent breakfast.
Staff was very friendly. When we asked to be moved to a room above the ground floor, they took care of it right away. The food at the restaurant was excellent. Very easy to get to and conveniently right off a main road. Set back enough that there is no traffic noise.
Well the most convincing thing they served me in my room despite of the fact they dont offer room service and that was overwhelming. The staff is absolutely refine and descent Water was yellow, reflection of this color is everywhere in the bathroom, room was very small
Nice staff, very good service. The restaurant only serves "surprise"menu, although excellent quality.
the setting and the building the waiter had promised us a particular table and did not make it happen not was there and explanation nor an apology
Cold room and bathroom. Very poor breakfast, no fruit, basic bread, not resupplied (9.30 sunday). Seriously overpriced!
Location of hotel and surrounding area,very peaceful and country while close to the city No
Great Food Spa shut at 19:00
Nice location in the friesland countryside. Shower had no door or curtain and water goes everywhere. Breakfast not until 830! Overpriced dinners and rooms for that area.
Excellent breakfast, very helpful staff, nice central Friesland location, good restaurant, highly recommended! No screen in the shower, so the water went everywhere.
Lovely very well renovated old farm. Perfect welcome, very friendly, very nice atmosphere, excellent food(do not forget to book for restaurant too). Apart from the usual Dutch stairs, you can not open windows but it is nicely compensated by air circulation system and it is better to avoid mosquitoes...
Staff wer very kind and good food.
The staff is very friendly and helpful. The breakfast was wonderful. Our stay there was quiet and relaxing. We could have rented their bikes too, but did not have time to. Just a reminder that stairs in Holland are more on the steep side.
Nice location, excellent food, very nice and kind staff.
very clean and staff friendly and very helpful
Faire price - good hospitallity - along the water breakfast nice - friendly staff - bathroom clean small room ( if you want to stay more than one nigth ) - some odour in the cabinet in which you put your spare clothes in
Large room, comfortable bed, decent breakfast, great view. Lots of stairs, terrible noise from the restaurant terrace until 1-2 am, reception difficult to reach when restaurant is full.
The room was comfortable and newly decorated and the staff were hospitable. The food in the restaurant was very good.
Quiet and nice people. N.A.
Very comfortable and clean. Staff very helpful. Restaurant, food and waitress excellent.
The staff were very helpful & friendly. The stairs to our room were very steep - just something for info, not something that caused us to dislike the hotel.
The setting was lovely. All the staff were friendly. The room was clean and it had everything we needed. The food was very good but we felt it was expensive.There was a very odd smell in our bedroom.
The Pub down the Road and the friendly Staff at the hotel Beds Not fantastic
Staff were very helpful and brekfast plentiful. Bar area was very nice. Our room was in need of some re decoration and updating however it was very clean
It was not noisy at night. I liked the surroundings, and the small town. Great breakfast.
Food was very good,staff extremely welcoming and friendly. No bad points,only one on my behalf that we didn't stay longer.
nice hotel on the edge of shopping area beside canal. great staff good service nice bar area . very good dinning room food to very high standard. all in all a great place to stay.
All round I was very impressed with the hotel and the staff None
Location excellent staff friendly and helpful hotel clean tidy resturant food good breakfast included in price good and plentiful second time stay for bike racing but would go back just for a lazy break with the wife
helpful staff good food and nice location
Location, clenliness of room & restaraunt. the staff were polite. I will be coming back. I would like to have seen tea / coffie making facilities in the room
The staff were really helpful, especially with information about attractions around the area and travel arrangements.