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The room was adequate. The hotel is close to the historical Altstadt and a fantastic shopping area. Driving to the hotel was frustrating. It wasn't easy to find, even with GPS. There are two elevators so long waits in the morning to get to breakfast or to check out. Staff speak very little English. The room
Excellent location, helpful stakk, magnificant building. No negatives, one of the best hotels ever.
this was my 2nd stay and the hotel, location and service is immaculate.
It was so totally elegant and directly across the street from the Zwinger. The breakfast was gorgeous, very elaborate and delicious.
Good service, kindly staff and good location. Our family enjoyed well to stay this hotel. Our kids also enjoyed skating at hotel's garden. It was very nice for them.
Attention to detail. Nothing to comment.
The location. Their breakfast. I think that the cost of services, such as parking and internet are very expensive, as compared with Berlin
Exellent location, luxury, very good swimming pool. We enjoy visiting the city and in the same time relaxing at the hotel.
All of the above Yes, was unimpressed with the use of the tv/film remote control unit. Worst i've come across in a long time. Also thought the film selection was very limited and there shoud have been an all inclusive internet, film rate.
The location was perfect
Awesome location in the city center next to Zwinger and Dresden Castle. Great bar. Poor locations of outlets in rooms. For older people difficult light switch system/technology. Expensive breakfast buffet. Front desk staff could be more helpful with explaining things, e.g. complicated German parking garage system, to foreign guests. Expected more from a luxury hotel.
Excellent location, excellent facilities,high class environment, very good restaurant, very friendly staff, impeccable cleanliness No free internet
Rooms were the best we have seen in all our travels - large high ceilings modern design and really comfy bed pillows and comforter made this stay a real pleasure - we will definitely be back !
The rooms are excellent, with fast wireless Internet and very modern bathroom facilities. Wonderful breakfast and perfectly helpful staff. The location in center of Dresden old town cannot be better.
the stuff and the place
Best hotel we have ever stayed at. Quality room and service.
staff was excelent, and the room very comfortable and clean
Quality fittings and luxurious room though not generous in size. Very good discount through booking.com meant it was good value. Staff were helpful, friendly and efficient. Superb location for the centre of Dresden. Walking distance of the major sites and shops. Breakfast was expensive and the staff were overloaded. The service was poor and there was no explanation of the 3 tier pricing structure. The food was good quality but in very small quantities. The hot food selection was limited.
the breakfest and the chocolate for child The bed is not comfortable.
everything was ok see above
The location, amenities, staff, breakfast...all wonderful. Truly a 5 star hotel. No. But I wish we could have taken the hotel with us on our journey!
Our room was fabulous & the staff were very helpful.
Room was spacious and very nice. Breakfast was expensive.
Quiet, comfort, situation, restaurant, facilities.
The location is exellent and the hotel itself was modern and clean, with all what you need. Very friendly staff. No place to eat or possibility for room service late in the evening.
Staff was very responsive to needs Internet use is not for free...we assumed it was...should list internet access rates!
The rooms are very nice. Spacious, clean, good looking. Bed was terrific. Very comfortable. I did an online advance check in and asked for a high floor. My confirmation email said I was confirmed on the 6th floor. When I arrived and checked in they gave me room 202 on the second floor. I don't know why my confirmed request was not honored.
the female reception staff very helpful breakfast veru good room 312 beautifull thanks to upgrade the bar
Outstanding, we'll be staying at QF again. Everything was excellent.
The design of the hotel, rooms perfectly clean, wonderful bathroom with L´Occitane cosmetics, parking, location of the hotel. Everything was just perfect.
clean and nice room, friendly staff, great location...
Very nice and big rooms (had room no. 105), very comfortable beds, reasonably sized bathroom (bathtub and shower are separately), breakfast room on the 6th floor, possibility to sit outside, breakfast buffet offers a good variety. Great location, right next to the Gedaechtniskirche, easy walk to the train station (about 10 to 15 mins). n/a
The very big size of the room (standard room), the bathroom much nicer than on the pictures, the overal quality and comfort of the room. Breakfast was OK and included.The staff was helpful always. The room is very nice, but there are no other services/facilities that you would expect from a 5 star hotel: lobby, pool, sauna, spa....despite that I still recommend the hotel
The best Hotel I have been on for long time. all was perfect.
This is an excellent hotel from the point of view of Price, comfort of accomodation, and location right in the middle of several key cultural sites in Dresden. One of the best hotels I have stayed in over the past few years . I virtually lived in Hotels for years. . Nothing
The staff was incredibly courteous and helpful. The room was spic and span and very comfortable.
Location (Central) No
Eveything was very nice. Good quality. Good location for sightseeing. I used pool and sauna. Sauna should be free of charge.
Breakfast is great and room is good size for couple. location allows walk to all location. Room assigned was a block from elevators.
The location is perfect for visiting Dresden, and the hotel is very good
The location, in the heart of Altstadt, is great once you find it. Very hard to find by car. Also it is brand new. Very good staff at the front desk. Very unfriendly staff at the executive lounge. First they denied me entrance. Greedy. The pay toilet in the hotel lobby is terrible. Very sad. It should be free of charge to all, not just hotel guests. The attendant looks at people who do not pay with anger! I paid alot of money, but I did not have an enjoyable stay.
Excellent hotel in the very heart of a beutiful city
the accomodations were new and modern. clean. great tourist location. a little pricey
We like it's location but everything else about the hotel was average. If you are on the street side by the restaurants it is very noisey at night time
Everything was excellent. The room was comfortable and quiet, breakfast was of high quality and we really enjoyed the pool and fitness centre. Nothing
The reception people were completely arrogant the reception people
Interesting design of rooms and lobby, very good breakfast with wide range of dishes, very nice location in calm and central district near Fraukirsche Poor spa facilities
The Hotel staff should be fired and new one should be hired. We waited for 2 hrs to be served dinner. The Chef was tattooing my fish that I ordered was their explanation. There were only 6 guests at the restaurant! Next morning I want down to bring coffee to the room. I was told that they will bring it. 30 minutes later and no coffee delivered. I had to call them to remind them. What a fiasco of a service!
Breakfast was great. The art was brilliant. Parking will cost you an extra 20 to 30 per night.
The warm and friendly staff with excellent language skills, at least in English. Very clean and modern design of the hotel/room and excellent location. There was no 'complimentary' tray of tea/coffee in the room. This made it a little difficult to self-serve a beverage in the room after a long trip.
nice modern hotel with excellent beds and bathroom, perfectly located to walk into the city
Altough I travel 50% of my time, since over 20 years, I am seldomly impressed by the atmosphere of a hotel, this hotel has it all, great staff, top location, superb design and a very warm atmosphere. The F&B areas were so well designed that I had the feeling I wasn't actually in a hotel
Professional staff. Refreshing decor in the room. Excellent breakfast buffet. Perfect location for a city visit. Bed was too hard for me. Car parking was very limited at the hotel.
The position of the hotel. The design is very interesting. The breakfast is very good.
The amazing design, the great location and the kindness of the staff The room was very warm and we had no possibility to control the temperature inside
We loved the location, the staff and the high quality of everything associated with it. One of the best hotels we've been in! Nothing - it enhanced our stay in Dresden.
Spa, lobby, Webers restaurant,room, staff, location Everything was beautifull
The pool was warm and very clean. The location is optimal, and the staff were very accomodating. The food in the restarurant was delicious, and the free wireless internet worked great. We had a great stay. None - everything was top-notch.
Ms. Romy Pohlink went out of her way to get us last minute tickets to the Green Vault exhibit. She was professional and wonderful to work with. Also, the location of the hotel was excellent.
The location is quite good. From time to time the service was not up to standard, eg. I wasn't offered any assistance with my luggage, the restaurant closed at 10pm on Sunday night.
It was a comfortable stay thanks
I liked the gifts left in the room for the children (bath set for my baby and lego for my 5 year old). I loved the jacuzzi bath and the indoor pool. Nothing.
it is placed in the center of the city
location was fantastic for sights, eating out and parking the pool area was very nice and presented however it could of had a slightly larger wellnes area, ie gym, dip pools for the sauna's and a masseur permanatly on site. after all it is listed as a 5 star
dinner was very nice over priced breakfast
The helpfulness of the staff,central position and general ambience including an excellent bedroom and the bar. I think the price of wine in the bar was a little high
location, room design, dinner on the balcony, smiling and helpful staff gettting lost in the building on the way to the parking
Clean nice rooms , very helpful staff and good location
The hotel was ideally situated for all of Dresden's historic sites, the hotel facilties were fantastic for comfort and and the staff were very helpful but not obtrusive and very good balance for holidaying. And we felt the hotel was a very good value for money.
clean spacious rooms with a feeling of luxury
Russian speaking staff, attention to the guests, champagne for breakfast, very clean room
Hotel is situated in the historical center. It takes 5-7 minutes to walk to all musiems and places of interest.
Great Location. New, modern construction. Full service Hotel with English speaking staff. On-site parking. Good breakfast.
Staff was very efficient in obtaining opera house tickets and making other reservations.
good attention to guests; excellent fitness facilities; superb location practically non-existing bell captain and luggage collection services;expensive car parking
The room was spacious and with a nice view. There was a tram stop 5 min walk but when we went there was construction taking place and it was closed temporary. 10 min walk from Altstadt. Traveling as a couple we booked a double room. We found two beds put next to each other and two blankets. When asked at least for a double blanket, the staff told us that there are no double beds at the hotel and no double blankets... The room was ok but not as expected for a four star hotel.
The convenience to the city centre and all major monuments
Good location. Rooms pretty good. No A/C. No free wifi. Breakfast was mediocre.
Very comfortable and well located hotel. Very good value for money. Excellent service and facilities.
WLAN available only in lobby.
The breakfast was excellent, eat as much as you want buffet style and every sort of food you could think of. Cereal, meat, cheese, fish, salads, fruit, youghurt, breads, eggs and all good quality. Staff were helpful, we were able to leave luggage behind the desk on departure day for no charge. It didn't bother us, we were happy to have the good view, but our room was noisy as it overlooked one of the main bridges. If you were on the other side then there would be no problem. It was very hot, there was no AC, so the window had to be left open for the heat.
The best hotel that I've stayed in these few years! Price is less expensive. Very good location and reverside view. The room was very big and clean. Staffs are kind and excellent breakfast. Highly recommendable!
gorgeous riverside view, spacious room, friendly staffs small bathroom with only shower, furnitures seemed cheap and old, would not consider as a 4-star hotel but more as a 3-star business hotel.
good location, value for money no
Location, close to town centre, but access by foot from both the staion and the rest of the town was difficult owing to roadworks and badly-designed crossing points. It would have bveen nice to have had coffee/tee-making facilities in the bedrooms.
The location near Altstadt Wireless internet should be in each room and free
Friendly staff took me to the apartment and told me where to eat breakfast.The room has almost all the facilities that you need to live there including washing machine.Extremely large room,exactly it's an apartment rather than hotel.The location is also very good,you can start your travel as soon as you go out of the building.In addition,very cheap price.
great location in the centre of remaining 'old Dresden' Kitchen is in the entrance hall of the appartment. Could not find instructions for the air conditioning
The location excelent,The staff excelent,the breakfast deliciuos.I will came back again. Sorry but everything was excelent.
The location, and cost were AMAZING, however it remains to be seen how this will carry on after the 'opening week specials' are finished. The apartment was well apartment was well appointed- lots of glassware, tableware etc. As they are designed to be self-catering apartments, a few more essentials might be good eg. oil, butter etc, and perhaps a drier to be used with the washing machine. As with most german hotels, the 'Double Bed' is simply two singles pushed together, which can be uncomfortable
Everything in this apartment was to the highest standard. We were so impressed that we had to question the price of the accommodation as we thought we had accidently booked something more expensive!! We loved everything at the apartment. The only thing we could suggest is possibly working on better english for at least one person on shift at reception.
Excellent location. Very good hotel room for families with children. Very responsive staff.
Extensive space; wonderful view of Frauenkirche; comfort and cleanliness
Excellent location & very friendly staff & lots of room in the apartment, We could have cooked in there, done our laundry, etc. We only stayed the night, but it was lovely to spread out. Really, no complaints - only reason the 'cleanliness' category was marked down was due to a couple of carpet stains in the living room. I wouldn't let that stop me from coming back.
good location, good facilities, good price!