Pros (+) Secure parking , clean, comfortable
Cons (-) Only one elevator
3 stars
Best Western Hotel Universel Drummondville
Photos of Best Western Hotel Universel Drummondville
Overview
Situated in Drummondville, Best Western Hotel Universel Drummondville provides 4-star accommodation, as well as a heated pool and a Jacuzzi. It has a spa, as well as a 24-hour business centre, a ballroom and a 24-hour reception.
A wide range of premium services are available for guests of Best Western Hotel Universel Drummondville, like a concierge, babysitting/child services and a currency exchange. Those staying at the property have access to a terrace and a BBQ area.
All the rooms at the hotel provide a spa bath, plus all the essentials for a comfortable stay. Hot drinks can be brewed with coffee and tea supplies.
For guests who enjoy making the most of local restaurants and cafés, there is a great selection right on the doorstep. Those staying at the property can also easily visit nearby attractions, such as Village Quebecois d'Antan.
Latest deals for Best Western Hotel Universel Drummondville
Amenities at Best Western Hotel Universel Drummondville
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Quiet street view
- Family rooms
- Seating area
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Sofa
- Solarium
- Telephone
- Tile/marble floor
- City view
- Pool view
- Storage available
Dining
- Wine glasses
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool with a view
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Fold-up bed
- Socket near the bed
- Sofa bed
- Clothes rack
Parking and transportation
- Free parking
- Private parking
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Kids meals
Things to do
- Golf
Fitness
- Fitness center
Reviews of Best Western Hotel Universel Drummondville
8.3
Very good
1013 verified ratings
Wonderful
457
Very good
243
Good
149
Okay
63
Fair
49
Mediocre
20
Poor
32
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the comfort of the beds. However, many expressed dissatisfaction with the service, citing rude staff and a lack of amenities like microwaves and complimentary breakfast. The overall value for the price was also questioned, with some feeling that the hotel was in poor condition and not worth the cost.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
419 reviews
8.3 out of 10
33 reviews
5.5 out of 10
1 review
7.6 out of 10
3 reviews
All reviews
Pros (+) bed was comfortable
Cons (-) common areas, hallways, and vending areas dirty smell.of cigarette smoke and damp/musty throughout pool area was dingy and kids were disappointed, didn't want to swim at all
Pros (+) friendly staff, plenty of eating choices near by
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Best Western Hotel Universel Drummondville?
Guests have consistently praised the comfortable and clean beds at the hotel, ensuring a good night's sleep during your stay.
Is parking readily available at Best Western Hotel Universel Drummondville?
The hotel offers free parking, ensuring convenient and hassle-free parking for guests.
How is the food quality at Best Western Hotel Universel Drummondville?
Guests have enjoyed the tasty and satisfying food at the hotel's restaurant, providing a great dining experience during their stay.
What is the cleanliness like at Best Western Hotel Universel Drummondville?
Guests have consistently praised the hotel's cleanliness, ensuring a pleasant and hygienic environment throughout the property.
What is the customer service like at Best Western Hotel Universel Drummondville?
The staff at the hotel have been described as friendly, helpful, and accommodating, ensuring a positive and welcoming experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, and several guests appreciated the accommodation for their furry friends. If you're traveling with a pet, this hotel could be a convenient choice.
Check Nearby Attractions
The hotel's proximity to attractions like the Drummondville Golf and Curling Club and Village Quebecois d'Antan makes it a convenient choice for those looking to explore the area. Consider planning your visit to coincide with events or activities at these nearby locations.
Be Mindful of Noise Levels
Some guests mentioned issues with noise, particularly in the pool area and hallways. If you're sensitive to noise, it may be helpful to request a room in a quieter area of the hotel.
Verify Room Amenities
While many guests were satisfied with the room amenities, such as the spa bath, some mentioned issues with specific features like the air conditioning and bathtub. It may be beneficial to verify the functionality of these amenities upon check-in.
Consider Dining Options
The hotel has an attached restaurant, Pacini, which received positive feedback from guests. Consider trying out the restaurant for a convenient dining experience during your stay.
Check for Special Offers
Some guests mentioned that breakfast was not included in their stay, leading to disappointment. It might be worth checking for special offers or packages that include meals to enhance your overall experience.
Utilize On-Site Facilities
The hotel offers a fitness center and a 24-hour business center. Guests appreciated the convenience of these facilities, so consider taking advantage of them during your stay.
Be Aware of Pool Rules
Some guests reported issues with noise and rule enforcement in the pool area. If you plan to use the pool, it may be helpful to familiarize yourself with the hotel's pool policies to ensure a pleasant experience.
Consider Accessibility Needs
The hotel offers accessible rooms and facilities, but some guests mentioned challenges with certain aspects of accessibility. If you have specific accessibility needs, it may be beneficial to communicate them to the hotel in advance to ensure a comfortable stay.
Location
915 Rue Hains, Drummondville, QC J2C 3A1
What's nearby
- Drummondville Golf and Curling Club1.1 mi
- Village Quebecois d'Antan1.8 mi
- Popular Photography Museum1.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 057735, 2025-11-30
Essential information about Best Western Hotel Universel Drummondville
Low season | February |
|---|---|
High season | November |
Average price (weeknight) | $159 |
Average price (weekend night) | $175 |
When to book a room at Best Western Hotel Universel Drummondville
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Hotel Universel Drummondville
FAQs when booking at Best Western Hotel Universel Drummondville
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in DrummondvilleGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 2.2 mi |
Everything you need to know for your stay in Drummondville
Complete your trip
Popular destinations