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I liked the fact that you could ask the reception personnel questions and the answers were always curteous and always with a smile.
The staff were very polite and helpful. They spoke good English and made us feel welcome. The room was very nice. We were traveling and were only at hotel for one night. Easy to find...easy to get back to Highway.
The restaurant and the new decor and staff friendliness The smell of the cholorine was too strong
location and room design the pillows
bed was comfortable common areas, hallways, and vending areas dirty smell.of cigarette smoke and damp/musty throughout pool area was dingy and kids were disappointed, didn't want to swim at all
Hotel easy to locate, good food, hotel is older but in good shape
Buffet on Sunday!
friendly staff, plenty of eating choices near by
Not much. We booked a king room with a jacuzzi tub smoking only to find out the these rooms were non smoking. Front clerk talk too fast and there was a cigarette burn on the side of the tub that looked like dirt.
our waitress France at the morning breakfast. Wonderful lady.
dining room well designed and comfortable, set dinner menu for two very good and excellent value. elevator service inadequate.
Very friendly staff, nice breakfast buffet.
Nice staff, great breakfast bar, comfortable bed. The Wi-Fi signal was very week.
Comfortable room and attentive staff
The atmsophere is very welcoming and the rooms are exceptionnally clean. The staff was very helpful and always smilling.
Clean rooms, friendly helpfull staff and excellent restaurant.
We ate dinner at the hotel, found the food presentation excellent and the food tasted as good as it looked Our waiter was attentive friendly and courteous.The atmosphere was also very pleasant and subdued without excessive noise.Breakfast the following morning was also a good experience, enhanced by the excellent dining room staff.In addition, the all important prices were not overwhelming. We visited this hotel some years ago and even then enjoyed our dining experience,which prompted us to make the return visit on this occasion only to find this aspect of the visit had improved.It was sort of sad however, to see that the town of Drummondville itself, had lost it's small town charm and grown into a over commercialised Strip mall
Large comfortable room Excellent on site restaurant
the hotel was very clean and the staff very helpful.we would stay there again not really
Rooms were clean. No elevator to get to the second floor. Walls are paper-thin, therefore rooms are noisy.
The bed was very comfortable and the bathroom was obviouslr redone and very clean. IT was agreat night's stay for the money.
We have stayed at this hotel on previous occasions while travelling from the East Coast to Ontarion and find the location great. The rooms are clean and comfortable and the staff friendly. While we always request a non-smoking room we always feel that at sometime Smokers were allowed to stay in the room or the smoke comes through the ventilation system. This has not been a major problem for us.
We found the room was very comfortable and the service was good very early in the morning. We could not stay for the breakfast ,but there was fruit and juice and coffee available .Thanks.
paper cups for tea and coffee no tea bags in room
Bed comfortable Too small hotel. Breakfast was poor. Smoker/Non Smoker room was not clear on the booking and we ended up with a smoking room. At least, it was not too smelly and we were not spending much time in the room, this is the reason we had booked this hotel. Would have been very disappointed if this room was booked for longer stay.
The parking lot and the hotel room is very near. Breakfast is pretty nice. The bed is too small for 2 persons.
Easy to find coming off highway, bed very comfortable & staff pleasant & helpfull. Breakfast was very good, supermarket & service station very handy. Very quiet.
Everything I ticked above. It was clean, comfortable, accessible, just what we wanted. The continental breakfast was more than you usually get. Very pleasant staff. Close to restaurants, shopping and just off highway. We would highly recommend this place. NO