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Pros. The location was ok. Rooms were decent, although I would not rate it 5 stars. I had just come from the Sheraton on the Creek where I was attending a conference. That was a true 5 star (a little more pricey). But Samaya does not compare. I also stayed at a 2 star Holiday Inn Express on the same trip and felt that was a better experience than Samaya.
Cons. First of all, I booked through Kayak. The detailed description clearly stated free wifi in a few places. When I arrived they said that I had booked through a travel agent and would not get complimentary internet. I had to argue for several minutes, talk to someone in customer service and email them the booking description before they gave it to me. Then the safe in my room did not work. They said someone would fix it but they never did. Then I asked for a wake up call at 6am. At 6:10 they had not called so I left. When I returned they had deactivated my card. When I went to get it reactivated they yelled at me for not being there for the wakeup call. I explained that they had been late. They agreed that they sent someone late, but they said I still should have been there for the wake up call. Finally, I requested the concierge to book me a taxi van (specifically a van because I had a large piece of luggage) to the airport at 7:30am. When I went down at 7:30am they had not called. They called at that time, and I had to wait 20 minutes and was late getting to the airport. Also, don't bother taking the shuttle to Deira town center. It took about 20 minutes and was not on schedule (maybe 5 minutes and 12 UAD by taxi, just take the taxi). This all happened in 2 nights stay.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness and safety measures?
The hotel ensures daily housekeeping, professional cleaning, and disinfection of high-touch surfaces. Additionally, there are safety protocols in place, including the availability of face masks, hand sanitizer, and health checks for guests.
Are there any specific amenities for guests with accessibility needs?
The hotel offers increased accessibility, including elevator access to upper floors, making it convenient for guests with accessibility needs.
What are the parking options available at the hotel?
The hotel provides free parking and valet parking, offering convenient options for guests with vehicles.
How is the quality of the food and dining experience at the hotel?
Guests have praised the hotel's restaurant, breakfast options, and room service. However, some reviews have mentioned the need for improvement in breakfast quality and variety.
When is the best time to visit the hotel?
The hotel experiences high season in February and low season in August, providing potential guests with insights into the best times to plan their visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Non-Smoking Room
Several guests reported that the smoking rooms had a noticeable smell, so it's advisable to request a non-smoking room to avoid any discomfort.
Consider Room Maintenance
Some guests mentioned issues with room cleanliness and maintenance, so it may be beneficial to inquire about the maintenance schedule or request a recently serviced room upon check-in.
Explore Nearby Attractions
The hotel's proximity to attractions like BurJuman Mall, Dubai Museum, and the Grand Mosque makes it convenient for guests to explore the area. Consider planning visits to these attractions during your stay.
Check for Construction Notices
A few guests noted noise disturbances due to ongoing construction. It's recommended to inquire about any ongoing construction activities and their potential impact on your stay.
Inquire About Breakfast Quality
While some guests praised the breakfast, others found it unsatisfactory. Consider checking recent reviews or asking about the breakfast options to manage expectations.
Request Assistance from Helpful Staff
Many guests appreciated the helpful and cooperative staff, particularly mentioning specific individuals. Don't hesitate to seek assistance from staff members like Hussain and Sew Mon for a more personalized experience.
Confirm Room View and Amenities
To ensure a pleasant stay, consider confirming the room view and amenities, especially if you value specific features like a city view, spacious rooms, or certain facilities.
Check for Late Check-Out Option
If you require a late check-out, it's advisable to confirm the availability of this option, as some guests mentioned limitations on late check-out timing.
Consider Transportation Options
The hotel's proximity to transportation hubs and availability of shuttle services can make it convenient for exploring the city. Inquire about these options for ease of travel.
Address Connectivity Concerns
Some guests experienced issues with internet connectivity. If reliable internet is essential, consider inquiring about the quality of the Wi-Fi and potential solutions for any connectivity problems.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | December |
Average price (weeknight) | $86 |
Average price (weekend night) | $123 |
Samaya Hotel Deira is located at Riggat Al Buteen,Deira Po Box 88449 in Deira, 5.2 miles from the center of Dubai. BurJuman Mall is the closest landmark to Samaya Hotel Deira.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Samaya Hotel Deira.
Yes, Samaya Hotel Deira offers free Wi-Fi.
Samaya Hotel Deira is 2.6 miles from Dubai Intl. Samaya Hotel Deira is 12.6 miles from Sharjah.
Yes, Samaya Hotel Deira has a pool onsite.
KAYAK scours the web for all room deals available at Samaya Hotel Deira in Dubai and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Samaya Hotel Deira and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Samaya Hotel Deira.
Value for money | 7.7 |
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Distance to city center | 5.2 mi |
Nearest Airport | Dubai Intl |
Distance to airport | 2.9 mi |