Guest reviews
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Solo
Overall Rating
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8.9 "Location is great."10.0 "
Good access to the airport , said 100%." 9.5 "95%liked the proximity to shopping ." 9.4 "Near to public transport , according to 94%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." 8.6 "Easily accessible by car , said 86%." -
7.9 "Good service."8.8 "88% found the
staff to be very friendly ." 8.9 "Housekeeping was great , according to 89%." -
7.3 "Good breakfast."
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6.0 "Average cleanliness."6.3 "Only 63% said
rooms were clean enough ." 6.0 "60% thought thecleanliness of the hotel was average ." -
5.7 "Rooms are ok."6.3 "Only 63% said
rooms were clean enough ." 6.0 "Only 60% saidrooms were big enough ." 5.6 "56% thought thebathroom was big enough ." 6.3 "For only 63%, thetv was ok ." -
5.2 "Average amenities."5.1 "51% thought the
building was acceptable ." -
4.4 "Wellness & sports facilities were not very nice."3.8 "62%
didn't like the fitness area ." -
3.2 "Disappointing internet connection."2.4 "76% said the
wifi quality was bad ."
Overall Rating
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9.0 "Terrific location."
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8.4 "Great service."9.0 "90% found the
staff to be very friendly ." -
7.6 "Good breakfast."
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6.2 "Rooms are ok."6.6 "Only 66% said
rooms were clean enough ." 6.5 "Only 65% saidrooms were big enough ." -
4.7 "Bad amenities."4.7 "53% thought the
building wasn't nice ." -
3.4 "Internet is poor."2.7 "73% said the
wifi quality was bad ."
Overall Rating
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9.0 "Terrific location."
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7.8 "Good service."8.6 "86% found the
staff to be very friendly ." -
7.5 "Good breakfast."
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6.1 "Average cleanliness."6.4 "Only 64% said
rooms were clean enough ." 6.1 "61% thought thecleanliness of the hotel was average ." -
5.8 "Rooms are ok."6.4 "Only 64% said
rooms were clean enough ." 6.0 "Only 60% saidrooms were big enough ." -
5.4 "Average amenities."5.3 "53% thought the
building was acceptable ." -
3.3 "Internet is poor."
Overall Rating
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9.1 "Terrific location."
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8.2 "Great service."
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5.8 "Rooms are ok."
Overall Rating
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8.7 "Location is great."
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7.8 "Good service."8.7 "87% found the
staff to be very friendly ." -
6.8 "Breakfast is mediocre."
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6.7 "Average comfort."6.3 "Only 63% said
rooms were big enough ." -
6.3 "Average cleanliness."6.6 "Only 66% said
rooms were clean enough ." -
6.1 "Rooms are ok."6.6 "Only 66% said
rooms were clean enough ." 6.3 "Only 63% saidrooms were big enough ." -
5.3 "Average amenities."5.2 "52% thought the
building was acceptable ." -
3.2 "Disappointing internet connection."2.4 "76% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.5review from
The location was ok. Rooms were decent, although I would not rate it 5 stars. I had just come from the Sheraton on the Creek where I was attending a conference. That was a true 5 star (a little more pricey). But Samaya does not compare. I also stayed at a 2 star Holiday Inn Express on the same trip and felt that was a better experience than Samaya. First of all, I booked through Kayak. The detailed description clearly stated free wifi in a few places. When I arrived they said that I had booked through a travel agent and would not get complimentary internet. I had to argue for several minutes, talk to someone in customer service and email them the booking description before they gave it to me. Then the safe in my room did not work. They said someone would fix it but they never did. Then I asked for a wake up call at 6am. At 6:10 they had not called so I left. When I returned they had deactivated my card. When I went to get it reactivated they yelled at me for not being there for the wakeup call. I explained that they had been late. They agreed that they sent someone late, but they said I still should have been there for the wake up call. Finally, I requested the concierge to book me a taxi van (specifically a van because I had a large piece of luggage) to the airport at 7:30am. When I went down at 7:30am they had not called. They called at that time, and I had to wait 20 minutes and was late getting to the airport. Also, don't bother taking the shuttle to Deira town center. It took about 20 minutes and was not on schedule (maybe 5 minutes and 12 UAD by taxi, just take the taxi). This all happened in 2 nights stay.
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6.0review from
There's no alcohol in the mini-bar or elsewhere in the hotel. I thought 5star hotels had to serve alcohol.
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7.0review from
The room which I got was hughe... with its own lounge. Very nice. Great view. The roof top Swimming Pool is great and sporting facilities are o.k. Internet is free in Lobby but kicks you out every 30 min. Internet in room is expensive.
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6.7review from
the hotel location is in a coll place with out any noise , and the hotel cleanliness is high appriciated i feel that some of the hotel staff are serouse all the time with out smiling
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7.3review from
We liked most the view of the creek from the room window, the fast service from the staff & its location in the middle of Dubai down town
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7.7review from
Excellant reception, clean and spaceous room and parking facility.
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6.4review from
Room cleanliness Few entertainment options. Small swimming pool
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6.0review from
very good value for money, the best choice for biz people who can save good amount of money in a very good hotel. staff very very kind and helpfull for the price i paid, nothing bad to be mentioned.
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3.6review from
location of the hotel was very good The size of the room was very small,i was not comfortable in the rooms at Samaya.in All price wise this hotel is very expensive as compare to other 5 star hotels.
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7.6review from
Its a brand new hotel and all services are in great condition. The location of the hotel is closer only to the airport, however the taxis do not know the route to the hotel well. Found difficulty finding the hotel.
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6.8review from
The willingness of the staff to help. The hotel being very new the staff still requires some training but I am sure that they will improve quickly. Also, some arrangement should be made with a taxi company to accommodate a client so that he does not have to wait too long for an empty taxi.
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7.0review from
The room which I got was hughe... with its own lounge. Very nice. Great view. The roof top Swimming Pool is great and sporting facilities are o.k. Internet is free in Lobby but kicks you out every 30 min. Internet in room is expensive.
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6.7review from
the hotel location is in a coll place with out any noise , and the hotel cleanliness is high appriciated i feel that some of the hotel staff are serouse all the time with out smiling
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7.3review from
We liked most the view of the creek from the room window, the fast service from the staff & its location in the middle of Dubai down town
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7.7review from
Excellant reception, clean and spaceous room and parking facility.
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7.6review from
Its a brand new hotel and all services are in great condition. The location of the hotel is closer only to the airport, however the taxis do not know the route to the hotel well. Found difficulty finding the hotel.
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6.8review from
The willingness of the staff to help. The hotel being very new the staff still requires some training but I am sure that they will improve quickly. Also, some arrangement should be made with a taxi company to accommodate a client so that he does not have to wait too long for an empty taxi.
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4.5review from
The location was ok. Rooms were decent, although I would not rate it 5 stars. I had just come from the Sheraton on the Creek where I was attending a conference. That was a true 5 star (a little more pricey). But Samaya does not compare. I also stayed at a 2 star Holiday Inn Express on the same trip and felt that was a better experience than Samaya. First of all, I booked through Kayak. The detailed description clearly stated free wifi in a few places. When I arrived they said that I had booked through a travel agent and would not get complimentary internet. I had to argue for several minutes, talk to someone in customer service and email them the booking description before they gave it to me. Then the safe in my room did not work. They said someone would fix it but they never did. Then I asked for a wake up call at 6am. At 6:10 they had not called so I left. When I returned they had deactivated my card. When I went to get it reactivated they yelled at me for not being there for the wakeup call. I explained that they had been late. They agreed that they sent someone late, but they said I still should have been there for the wake up call. Finally, I requested the concierge to book me a taxi van (specifically a van because I had a large piece of luggage) to the airport at 7:30am. When I went down at 7:30am they had not called. They called at that time, and I had to wait 20 minutes and was late getting to the airport. Also, don't bother taking the shuttle to Deira town center. It took about 20 minutes and was not on schedule (maybe 5 minutes and 12 UAD by taxi, just take the taxi). This all happened in 2 nights stay.
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6.0review from
There's no alcohol in the mini-bar or elsewhere in the hotel. I thought 5star hotels had to serve alcohol.
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6.4review from
Room cleanliness Few entertainment options. Small swimming pool
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6.0review from
very good value for money, the best choice for biz people who can save good amount of money in a very good hotel. staff very very kind and helpfull for the price i paid, nothing bad to be mentioned.
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3.6review from
location of the hotel was very good The size of the room was very small,i was not comfortable in the rooms at Samaya.in All price wise this hotel is very expensive as compare to other 5 star hotels.
