Pros (+) Amazing pool, great room, wonderful breakfast. Liked being walking distance from the mall, although you did have to go outside in the heat for a minute or two to get to the air-conditioned walkway.
5 stars
Sofitel Dubai Downtown
9725 Sheikh Zayed Road, Downtown Dubai, Dubai, Dubai 00000, United Arab Emirates
Dubai, United Arab Emirates
See location+971 4503 6666Photos of Sofitel Dubai Downtown
Overview
The Sofitel Dubai Downtown is a 5-star hotel that is connected to the Dubai Mall by skywalk. This hotel is also close to Burj Khalifa, and minutes from Coca-Cola Arena, City Walk, and the Dubai Opera. Shuttle service is available to the Mall of the Emirates, Kite Beach, La Mer Beach, and select other nearby locations. Guests can visit nearby attractions like the Dubai Aquarium, Virtual Reality Park, and Reel Cinemas. Dubai International Airport is about 20 minutes away and public transit is available nearby.
This luxury downtown hotel offers 31 floors of uniquely designed guest rooms and suites, many of which feature views of the Dubai skyline. All of the rooms include luxury French amenities and signature Sofitel MyBed sleep systems with premium bedding. There are floor-to-ceiling windows in all guest rooms and the modern private baths feature deluxe amenities. Upgraded suites offer additional living space and premium views. There are 350 guest rooms at this hotel, which also offers five restaurants and two bars.
The Sofitel Dubai Downtown features a full-service spa for guest use along with a fitness center and a conference center. There are two outdoor pools and a playground for children. A free children’s club is also available and babysitting is available for a fee. There are a limited number of connecting rooms at this hotel, which also features a 24-hour front desk. Free parking is available at the property and free WiFi is provided in all public areas and guest rooms. Pets are not allowed at this non-smoking hotel.
Latest deals for Sofitel Dubai Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sofitel Dubai Downtown
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Executive lounge access
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Pool and spa
- Spa
- Outdoor pool
- Pool towels
- Pool with a view
- Steam room
- Spa and wellness center
- Rooftop pool
- Massage
- Pool bar
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
- Baby safety gates
Dining
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Dining table
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Parking
- Private parking
- Airport shuttle
Things to do
- Board games/puzzles
- Beauty salon
- Night club
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Sofitel Dubai Downtown
8.9
Very good
3855 verified ratings
Wonderful
2488
Very good
592
Good
328
Okay
158
Fair
119
Mediocre
57
Poor
113
Summary of reviews
Guests say
Guests appreciated the hotel's great location, cleanliness, and amenities like the pool. However, there were complaints about the breakfast quality and some rude staff experiences. Overall, many found it a good place to stay despite some drawbacks.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
123 reviews
9.5 out of 10
4 reviews
All reviews
Pros (+) Looked and felt very upscale. Very polite and professional staff. We were in Dubai for our 25th wedding anniversary and the staff made it more special.
Cons (-) Street signs leading to hotel entrance were a little confusing.
Pros (+) Pool Close to metro (5min) 15min walk to Dubai mall
Cons (-) Mix up in reservation upon check in. Only 24 twin rooms in the whole hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the unique amenities offered at Sofitel Dubai Downtown?
Sofitel Dubai Downtown offers unique amenities such as a full-service spa, two outdoor pools, a free children’s club, and floor-to-ceiling windows in all guest rooms.
How is the food quality at Sofitel Dubai Downtown?
Guests have praised the excellent breakfast, European cuisine options, and the good variety of the breakfast at Sofitel Dubai Downtown. However, some guests have mentioned the need for more options on European cuisine and the limited variety of the breakfast.
What is the cleanliness like at Sofitel Dubai Downtown?
Guests have appreciated the clean and spacious rooms at Sofitel Dubai Downtown. However, some guests have mentioned issues with the smell in the rooms and the bathroom, as well as the need for better soundproofing.
Is parking available at Sofitel Dubai Downtown?
Free parking is available at Sofitel Dubai Downtown, providing convenience for guests with vehicles.
When is the best time to visit Sofitel Dubai Downtown?
The high season at Sofitel Dubai Downtown is in December, offering a great time to experience the hotel's excellent location and outdoor cinema. However, guests may want to avoid the low season in July due to the high temperatures in Dubai.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Public Transit
Some guests found the hotel's recommendation for their taxi service to be quite expensive. Opting for the metro, which costs only 5%, would have been a more economical choice as well as faster.
Check for Room Amenities
Guests appreciated the luxury French amenities and signature Sofitel MyBed sleep systems with premium bedding in all rooms. Ensure your selected room includes these amenities for a comfortable stay.
Explore Nearby Attractions
The hotel's proximity to the Dubai Mall, Burj Khalifa, and the Dubai Fountain makes it an ideal location for exploring these iconic attractions. Take advantage of the skywalk connecting the hotel to the Dubai Mall for convenient access.
Family-Friendly Features
Families with children can benefit from the free children’s club, playground, and kids' outdoor play equipment available at the hotel. Babysitting services are also available for a fee, providing parents with flexibility during their stay.
Be Mindful of Noise
Some guests mentioned noise disturbances, such as a nightclub near their room or traffic noise from the highway. Consider requesting a room away from potential sources of noise for a more peaceful stay.
Utilize the Shuttle Service
Take advantage of the hotel's shuttle service to visit nearby locations such as the Mall of the Emirates, Kite Beach, and La Mer Beach. This convenient service can enhance your overall experience and exploration of Dubai.
Check for Room Upgrades
Upgraded suites offer additional living space and premium views. If space and views are important to you, consider inquiring about the availability of these upgraded suites for a more luxurious stay.
Consider Breakfast Inclusion
Some guests found the breakfast to be excellent, while others felt it lacked variety. If breakfast is important to you, consider including it in your stay to enhance your dining experience and convenience.
Verify Room Cleanliness
While many guests praised the cleanliness of the rooms, a few mentioned issues with bathroom smells. Upon check-in, it may be beneficial to verify the cleanliness and odor of the room to ensure a pleasant stay.
Location
9725 Sheikh Zayed Road, Downtown Dubai, Dubai, Dubai 00000
What's nearby
- Burj Khalifa0.4 mi
- Sheikh Zayed Road0.4 mi
- Dubai Mall0.8 mi
- The Address Downtown Dubai0.8 mi
- Dubai International Financial Centre1.2 mi
- Trade Centre 11.8 mi
- Jumeirah Beach1.8 mi
- Oud Metha3.8 mi
- Al Karama4 mi
- Dubai City Centre5 mi
- Dubai Creek5.1 mi
- Port Saeed5.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 703089
Essential information about Sofitel Dubai Downtown
Low season | August |
|---|---|
High season | February |
Average price (weeknight) | $229 |
Average price (weekend night) | $237 |
When to book a room at Sofitel Dubai Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.4 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Dubai Intl |
Distance to airport | 7.0 mi |
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