Overview

Gran Hotel Durango
Best Service Friendliness

Carretera de Gasteiz 2, 48200 Durango, Pais Vasco, Spain
+34 946 217 580

$94+

Overall guest ratings

8.1/10 Excellent
Based on 264 reviews

Review highlights

  • 8.2
  • 7.8
  • 5.5
  • 5.0

Good to know

  • Spacious rooms
  • Friendly atmosphere

Nearby

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    About

    When visiting Durango, Gran Hotel Durango is a great choice to consider. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages or body treatments. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and minibars.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 264 reviews
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 7.8 "Good location."
      8.0 "City centre within easy reach, said 80%."
    • 7.1 "Good amenities."
    • 6.5 "Vibe was decent."
    • 6.1 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 5.0 "Average comfort."
    • 4.5 "Rooms are not good."
      3.7 "63% didn't like the uncomfortable beds."
      2.0 "80% found problems with the furniture."
      3.8 "62% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
    • 2.2 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    • 1.0 "Terrible value."
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    Overall Rating

    7.9 Good
    Based on 192 reviews
    • 8.3 "Location is great."
    • 8.1 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.5 "Good amenities."
      7.3 "73% thought the building was wonderful."
    • 6.5 "Vibe was decent."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Food is average."
    • 5.0 "Average comfort."
    • 4.9 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
    • 0.9 "Terrible value."
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    Overall Rating

    8.2 Excellent
    Based on 10 reviews
    • 7.7 "Good location."
    • 4.4 "Rooms are not good."

    Overall Rating

    8.4 Excellent
    Based on 60 reviews
    • 7.3 "Good location."
    • 5.2 "Average comfort."
    • 4.9 "Rooms are not good."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Spacious rooms"
    "Friendly atmosphere"
    data provided by TrustYou

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