Excellent location, beautiful house with very nice,helpful owners. Would highly recommend
Loved the location and the view. Our room (which was the most expensive, mind) was fantastic - and the ensuite was great too. Difficult to find - check their website for directions and aim to go into the car park of the red restaurant (the road to the hotel leads off it) Room service was non-existent! We phoned to get a bottle of cava, but it never turned up despite us phoning twice, and going down to reception (and being told it was on the way). We gave up and went to bed!
It was beautifully presented, immaculately clean with friendly professional staff. Signing from the main road is nonexistent
The calmness of the magnificent location, the wonderful design, the courteous friendliness of the staff, the proximity of nice beaches and interesting towns of the Basque country, the great porch where we spent the evenings (enjoying a picnic, the wine of the region and the sound of the cowbells ;-)) The rooms are a little bit clairaudient
Location No air conditioning
The room was clean and the breackfast was very good. The stuff was very friendly. My room had no air condition so it was very hot inside. It is almost impossible to sleep with open window because it was very noisy outside.
The simpathy of the reception staff Absence of air conditionning is a serious cause of disconfort in hot periods due to the characteristics of the location ( deep narrow valley )
convienience to my work, clean, location to restaurants and bars poor parking, breakfast not replenished very well
Comfort, silent, value for money, location. Recently redecorated. Very good in any aspect
The breakfast was nice, the hotel has good connections to/from Bilbao and other cities by public transport (bus connection is good, fast and cheap). The people in the hotel nearly don't speak/understand English which is not always easy as not everyone speaks/understands Spanish/Bask. The isolation of the rooms needs a big improvement (this was my second visit over here as my relatives live in this village) as you could still hear people in the room next to you, even if they talked silent...so when others are awake you are as well...
Please write at least 15 words
Good rooms Poor parking
Excellent location and all around. Lekietio is vibrant and offers much. Parking is arranged free after you find the hotel. Look for the cathederal when driving there.
It was a small nice village by the coast. A genuin village with a lot of fishingboats. There was good restaurants even though at a higher level of price. A possiblity to get a bigger breakfast to a extra cost. Some extra bread and cheese, ham and eggs would be fine if that could be a possibility.
The hotel staff was extremely helpful. Undaunted by a language barrier, the woman at the desk went out of her way to help us with parking and chilling down some wine. She made us feel at home. And we loved our view, in this seventeenth-century house, of the medieval church.
The location, in main square just as short walk from beach and nice bars was ideal. Lekeitio is a small town with nice port, bars and town beach. Ideal for a few days. Free wifi. Only 7 rooms so nice and small, owner very friendly but had limited English It has just been renovated but as it's an old building it was a bit noisey from the floor boards above
Location and staff none
Extremely friendly, very helpful staff. Train station to the heart Bilbao opposite the hotel.
Value for money.
Internet Access Should pay attention for the cleaning and it would be a 4****
I wanted a hotel that would break up a long journey and this hotel was in the right place. The location is stunning, on the side of a mountain with great views, just outside the town of Mondragon which you need to drive through to get to the hotel. Could be difficult if you were using a map but the sat nav took me straight to the front door. The rooms are large and of a standard you would expect in a classy city centre hotel and have wifi or plug-in internet access. The bar is small and do snacks and although I didn't use the restaurant I was told it was a bit expensive. Breakfast is included but don't expect too much, if I had paid extra for it I would have been very disappointed. Good value for money at €50. Make sure you learn a little Spanish as the staff didn't speak any English on my two visits.
The whole experience was simply great. Extremely enjoyable. Nothing
The location and ambience of this hotel was excellent. The dinner was great and staff excellent
i liked the fact that everything was spotlessly clean and very comfortable
Excellent hotel and staff. Excellent value for money. We will go there again Breakfast Buffet was not too good. No eggs, bacon etc. and not enough pastry.
Lovely bright and clean rooms. Out of town so no noise from pubs etc Staff efficient friendly, restaurant good value.Great selections of essentials in the bathroom. Difficult to find even with gps bed a bit too hard for liking
Wonderful surprise and the best of all the hotels booked through your service. No.
The hotel is obviously new and the decor is lovely and fresh. The rooms are very spacious, light and airy. There are lovely views and is in a quiet position. Although the staff don't speak english, they do have their restaurant menus in more than one language which was helpful - the food selection wasn't huge and was quite basic, but it was nice food. We booked this hotel as a stop off on a longer journey and our choice was based on the availability of private onsite parking. It is a bit of a pain to find and up steep hills (not good if you have a trailer!)
Está bien, es lo que se espera en esta categoría.
The hotel was in the mountains, overlooking Mondragon. It had lovely views of the town and neighbouring mountains. The hotel was very modern inside, beautiful big rooms, great bar (with fantastic prices), and the evening meal was brilliant. Lots of countryside to explore, but sitting out on the terrace overlooking the town with a glass of wine was lovely. My two young girls enjoyed the playground also, and there was plenty of space to play. We were only there for one night, but could easily have stayed a week. Highly recommended. None whatsoever.
Wonderfully welcoming staff. Gorgeous bathroom (weird comment, but it was great). Well, be warned, smoking is still acceptable all over Spain. It was pretty overwhelming in the dining room.
The only reason I stayed in this hotel is because it is 3 min. from the airport and I had a very early flight to catch. The people at the reception always seemed to be in a hurry. Eventhough nobody was waiting at the counter. When I asked questions they were very short. They didn't even made eye contact. or stoped doing whatever they were doing in the computer. Rood.
Free parking, Rooms are quite silent and very clean. Difficult to connect internet via-wifi :(
Just usual hotel near airport - clean & comfort. Very bad navigation in the surroundings...
Ease of booking. Straightforward room key availability with no delay at the hotel check in desk. Problems with towels and air conditioning sorted out immediately by English speaking staff (I unfortunately do not speak any Spanish). The breakfast arrangement was very good, with plenty of space and there was a good food selection for a continental breakfast. The hotel location made our return travel arrangements very easy and it was also easy to get to Bilbao by train (10km) where parking is quite difficult. No complaints
Close to the airport, shuttle bus, helpful staff, bar,reasonable breaafast and wifi The room was rather hot and it was not possible to open the window very far or operate the air-con
Modern, comfortable, very clean rooms. Good breakfast, Excellent parking and free shuttle to and from the airport. The staff spoke excellent English.
Excellent hotel, perfect cleanliness, comfort at the highest level. Near the airport, but quiet, cozy. Highly recommended.
Conveniently near the airport, large rooms, nice and efficient staff It's a hotel that is ideal for one night before taking an early flight at Bilbao airport. No charm and in the middle of a business/industry zone. No retaurant, but you can order food from a restaurant nearby.
Location near beach and harbor with restaurants nearby. We had a flat tire while staying at the hotel and the staff was very cooperative about helping us get it changed and taking us to a tire repair shop to get us back on the road. THis was above and beyond the call of duty. My thanks to the receptionist and the technician.
here and there wear and tear is showing
Nice hotel with a beautiful terrace by the sea and an excellent location near the old parts of the town.
We got upgraded room, with seaview and balcony. The breakfast was excellent. add Upgraded room, seawiev and balcony! Add to 4.) We had a very good value, due to offseason. I have booked a room for July, but the price is about 40% higher, breakfast not included
Safe parking The hotel was in need of a significant amounbt of decoration
It is a sharming little hotel with very friendly staff. The breakfast was very good. The caffe is open all day for drinks and light snacks. The teracce is a bit too noisy in the evenings and you are greeted by a donkey early in the morning :)
The hotel had a warm and inviting atmosphere and I liked the spanish decor. Thye rooms were spacious and well appointed. The staff spoke English well enough and they friendly and professional. We really enjoyed our stay. nothing
Hotel was very nice. Lovely terrace outside. Very nice setting. Room comfortable, old country style.
Staff were very friendly and willing to help with advice on where to eat and places to visit etc the only problem was the noise from the wood yard which was at the side of the hotel but the smell of the pine trees being cut was loveley
i tjink a rail in bath for older people would be helpful. also i think with the restrictions on what you can take on airoplane, theavailability of a weighing scales for luggage would be helpful
Very pleasant hotel in good location in large grounds when you eventually find it :-) .... very friendly staff and breakfast at 10 euro was good value ... a vert enjoyable and relaxed stay highly recommened Hard to find ... The hotel is located on the edge of Lekeito which has an interesting one way system which our Sat Nav could not compehend ... it is best to appoarch Lekeito from the south along the BI-2405 or get onto that road using the ring road from the BI-2238 if you approach from the west... you will then see a sign saying Hotel Zubieta 175 metres ... effectively the hotel and grounds are on your right from this sign behind the wall ... but need to look carefully as the entrance is through an arch in a corner of a small carpark which you can not see unless you look backwards having driven pass it ... especially if someone has parked a van blocking the entrance from view .......
Absolutely beautiful. Room we stayed in was just lovely. Everything about the hotel was fantastict. Staff all very friendly and very helpful. Sitting outside was very peaceful. We stayed here during San Antolin festival so the peace and quiet of the hotel was very welcome. Will definitely come back and request the same room. Nothing, everything was great
Friendly staff, lovely hotel in a beautiful setting
we like the warm welcome, very friendly and profecional we had room 212, when coming out of the lift, one get very surpriced over a small step in the floor, it is very dangerous,
staff was friendly this is a roadside hotel. you need a car because the taxi ride a short 2 km away was 15 Euros ! The hotel is dated, inconvenient, 1950's establishment. No amenities. Strictly for someone who needs to be close to the airport and nothing else or needs a night next to the highway.
Perfect location for the Airport Breakfast Area tiny & selection very limited. Smoking in bar & seating area.
Plain, no air-con, to close to the airport for our liking, and overlooking to many roads. The staff were friendly and helpful.
Airport Access Restaurants were closed. Limited bar menu available. Pay View video TV malfunctioning. No Shuttle bus. Taxi was 14 Euro
Close to Airport & Business Park No character. Nothing to make me say I'd like to come back.
The breakfast in the dining room was dreadful. Very poor quality and little choice, and at 11 euro per person was poor value. We realized after breakfast that the regular customers were at the cafe which offered the usual spanish breakfast of good coffee and snacks. Also there was no lift or ramp to the carpark so luggage has to be carried via lots of steps to and from reception.
Close to airport, good value. Limited eating options
courteous staff, excellant food, comfortable room
Excellent location, near tp the airport and handy for the motorways.
A quiet and peaceful hotel with friendly attentive staff . The bedroom/bathroom was modern, clean and comfortable rooms. The hotel is close enough to major roads for exploration of the surrounding coast and countryside. Location on a Business Park is rather restrictive - although a bus service is advertised a car is essential.
out of the city with good access roads to the region, very secure parking.
There is free internet. Although there is wireless internet, the signal quality is not very good. But if you have an ethernet cable with you, you can use fixed internet. Breakfast buffet is not bad but rather basic. It can take some time before they resupply the buffet. Eggs, bacon and/or sausages would be very appreciated.
The quietness of the location and it was easy to get to Bilbao even though it is about 20kms away. The room was very clean and comfortable. The smell of the swimming pool seemed to permeate all the public areas of the hotel and seemd to make the air in the public areas very damp. Maybe it need to be better ventilated and closed off from the rest of the hotel. The smell was not evident in our room though.
Very smart hotel. Friendly helpful reception staff, with good standard of English Clean, spacious, uncluttered, practical rooms. Loved the underfloor heating. Free parking on-site. The option of reasonably priced, though not gastronomically mindblowing buffet dinner. Can't comment on the breakfast as we made our own arraignments. Not sure if the empty fridge in our room was supposed to be a mini bar or not, but we found it useful anyway. Free functional Wifi in rooms. Quiet location, the only noise we could hear from outside was the cow bells jingling in the nearby fields. The noise insulation between the rooms is less effective though - amorous couples take note ;) A little bit far from Bilbao - a car is a must. Yet another inaccurate booking.com location map icon (possibly not the hotel's fault - but don't bother trying to use it as a navigation aid - the hotel's on the main road at the northern edge of the town). A strange drain-like smell some areas of the hotel. This maybe a one off problem, poss due to intense rain during our stay.
Staff helpful, roomsvery good Food poor
The views, the town, the staff, the room, pretty much everything was cool. Nothing. Everything was awesome.
Nice natural surroundings, modern room, very good free wifi Rooms have thin walls, I could hear everything what was going on in the neighbour room
Very, very helpful staff. Excellent service. None.
bad wireless network
Staff Restaurant downstairs is good Sexually explicit headboard and not a modern hotel as described. It seems shabby and not overall cleanliness
Free WiFi access was useful, check with reception for access information. Restaurant service was very rushed.
Decent quality, nice staff. It's very cold in the room in winter.
Everything was amazing comparing the price There was a very annoying couples making love with loud sounds and while the walls were from boil we heard every thing.Anyhow, I did not claim that to the hotel but I would prefer to give more attention to this kind of service.
Hard to find at night directions to hotel poor.hotel furtniture run down
the quality of the food was not good.I was hill all night after taking my diner there.
Very good welcome, helpful with maps etc, lots of products provided, very good quality furnishings and decor. We were most disapointed that the restaurant was closed the day after the national holiday as we chose the hotel because of the food write up. It would have been good to be informed beforehand.
Lovely place, peaceful surroundings. Full of exotic touches and aromas thanks to the nice Miriam who take care of every detail to make your stay more pleasant . Thank you for this experience!
The rooms are comfortable. I didn't like the breakfast room. It is a bar in the basement and it is allowed to smoke. The included breakfast is only a coffee, a juice, and a pastry. Additionally, I had troubles with the WIFI.
Staff was very helpful on locating sites to visit. Free parking was available nearby on the street.
It was well situated. The staff were helpful and the evening meal was very good value for money. Nothing to do with the hotel, but our car had a problem that was fixed by a local mechanic. Only it wasn't fixed and we had to take to a Mercedes garage in Gijon.
Excellent customer service; good food and comfortable room None
The staff is very friendly and helpful and the dinner at the restaurant was really great (and only 18€ per person).
The manager John, spoke fluent English. He went out of his way to make our stay as interesting and enjoyable as possible. Very good value for money
Read Books The meager breakfast No hot water for the Showers ! Worst hotel we have stayed in.
Location was very convenient for accessing the various parts of the Basque Coastline (Bizkaia) that my husband was interested in for surfing. There was an unfortunate incident of a fire alarm going off in the middle of the night for 3 hours. However, the staff made an effort to discount our stay for the disruption.
Bloodsucking parasite insects in bed
The room was very beautiful and comfortable. the air conditioner didn't worked (so we had to sleep with the windows open which helped enter a very cool breeze) and there was a big celebration downstairs so we couldn't eat dinner there and it was a little difficult to sleep later, due to the noise.
Convenient to visit Gernika and only 2 hours from Santander Dinner at €18 was expensive for the menu available.
What a beatiful view from the window!
This was a delightful hotel in the Basque heartland. Very quiet in a great setting with proximity to the mountains and forrest. A good base for visiting Bilbao for the day. The hospitality and personal attention of the owner made our stay a memorable one. I give it 10/10.
We had a wonderful time there. The hotel is owned and operated by a family and we took comfort in knowing that they really love and care what they do and would endeavour to ensure all needs are met for their guests. The environment was serene and beautiful within stone's throw away from some of the most magnificient scenery. We were well looked after.
Location. Staff were very kind and friendly. Dinner menu was excellent!!! It had better to set a sign to turn right (in case of driving from Bilbao) at 32km point on N-240 road.
Peace and quiet, relaxed atmosphere.
Excellent brand new design countryside small hotel. Clean and comfortable room. Helpful personal attention. Splendid breakfasts.
The owners of this hotel are excellent hosts. You really feel like home and they treat you like royalty. We loved our stay and the beautiful scenery from the rooms. Also check-in and check-out are flawless.
The owners are very friendly people who will do anything to make you feel at home. They also know a lot off the history and culture from Bask Country. The hotel is beautiful and all the rooms have an amazing few over the beautiful Bask Country. The hotel is nearby the cities Bilbao (30 min.) and San Sebastian, but also nearby the beaches and the natural park Gorbeia. We had a great vacation and we will return for sure. Nothing, everything was very good.
Extraordinary scenery, mountain and forest scape, in the heart of the Basque Country. Close to every place to visit, Bilbao, San Sebastian... the coast. Gorbeia mountain is great: easy to climb after a good breakfast before leaving the hotel. Any case I recommend you to walk through the nearby Biscayan forests. Everything was perfect