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The only reason I stayed in this hotel is because it is 3 min. from the airport and I had a very early flight to catch. The people at the reception always seemed to be in a hurry. Eventhough nobody was waiting at the counter. When I asked questions they were very short. They didn't even made eye contact. or stoped doing whatever they were doing in the computer. Rood.
Close to the airport, shuttle bus, helpful staff, bar,reasonable breaafast and wifi The room was rather hot and it was not possible to open the window very far or operate the air-con
Ease of booking. Straightforward room key availability with no delay at the hotel check in desk. Problems with towels and air conditioning sorted out immediately by English speaking staff (I unfortunately do not speak any Spanish). The breakfast arrangement was very good, with plenty of space and there was a good food selection for a continental breakfast. The hotel location made our return travel arrangements very easy and it was also easy to get to Bilbao by train (10km) where parking is quite difficult. No complaints
Free parking, Rooms are quite silent and very clean. Difficult to connect internet via-wifi :(
Conveniently near the airport, large rooms, nice and efficient staff It's a hotel that is ideal for one night before taking an early flight at Bilbao airport. No charm and in the middle of a business/industry zone. No retaurant, but you can order food from a restaurant nearby.
Excellent hotel, perfect cleanliness, comfort at the highest level. Near the airport, but quiet, cozy. Highly recommended.
Modern, comfortable, very clean rooms. Good breakfast, Excellent parking and free shuttle to and from the airport. The staff spoke excellent English.
Just usual hotel near airport - clean & comfort. Very bad navigation in the surroundings...
A quiet and peaceful hotel with friendly attentive staff . The bedroom/bathroom was modern, clean and comfortable rooms. The hotel is close enough to major roads for exploration of the surrounding coast and countryside. Location on a Business Park is rather restrictive - although a bus service is advertised a car is essential.
out of the city with good access roads to the region, very secure parking.
There is free internet. Although there is wireless internet, the signal quality is not very good. But if you have an ethernet cable with you, you can use fixed internet. Breakfast buffet is not bad but rather basic. It can take some time before they resupply the buffet. Eggs, bacon and/or sausages would be very appreciated.
Staff was very helpful on locating sites to visit. Free parking was available nearby on the street.
The rooms are comfortable. I didn't like the breakfast room. It is a bar in the basement and it is allowed to smoke. The included breakfast is only a coffee, a juice, and a pastry. Additionally, I had troubles with the WIFI.
The hotel had a warm and inviting atmosphere and I liked the spanish decor. Thye rooms were spacious and well appointed. The staff spoke English well enough and they friendly and professional. We really enjoyed our stay. nothing
i tjink a rail in bath for older people would be helpful. also i think with the restrictions on what you can take on airoplane, theavailability of a weighing scales for luggage would be helpful
Friendly staff, lovely hotel in a beautiful setting
Hotel was very nice. Lovely terrace outside. Very nice setting. Room comfortable, old country style.
It is a sharming little hotel with very friendly staff. The breakfast was very good. The caffe is open all day for drinks and light snacks. The teracce is a bit too noisy in the evenings and you are greeted by a donkey early in the morning :)
we like the warm welcome, very friendly and profecional we had room 212, when coming out of the lift, one get very surpriced over a small step in the floor, it is very dangerous,
Staff were very friendly and willing to help with advice on where to eat and places to visit etc the only problem was the noise from the wood yard which was at the side of the hotel but the smell of the pine trees being cut was loveley
Absolutely beautiful. Room we stayed in was just lovely. Everything about the hotel was fantastict. Staff all very friendly and very helpful. Sitting outside was very peaceful. We stayed here during San Antolin festival so the peace and quiet of the hotel was very welcome. Will definitely come back and request the same room. Nothing, everything was great
Very pleasant hotel in good location in large grounds when you eventually find it :-) .... very friendly staff and breakfast at 10 euro was good value ... a vert enjoyable and relaxed stay highly recommened Hard to find ... The hotel is located on the edge of Lekeito which has an interesting one way system which our Sat Nav could not compehend ... it is best to appoarch Lekeito from the south along the BI-2405 or get onto that road using the ring road from the BI-2238 if you approach from the west... you will then see a sign saying Hotel Zubieta 175 metres ... effectively the hotel and grounds are on your right from this sign behind the wall ... but need to look carefully as the entrance is through an arch in a corner of a small carpark which you can not see unless you look backwards having driven pass it ... especially if someone has parked a van blocking the entrance from view .......
Está bien, es lo que se espera en esta categoría.
Wonderful surprise and the best of all the hotels booked through your service. No.
Wonderfully welcoming staff. Gorgeous bathroom (weird comment, but it was great). Well, be warned, smoking is still acceptable all over Spain. It was pretty overwhelming in the dining room.
The location and ambience of this hotel was excellent. The dinner was great and staff excellent
I wanted a hotel that would break up a long journey and this hotel was in the right place. The location is stunning, on the side of a mountain with great views, just outside the town of Mondragon which you need to drive through to get to the hotel. Could be difficult if you were using a map but the sat nav took me straight to the front door. The rooms are large and of a standard you would expect in a classy city centre hotel and have wifi or plug-in internet access. The bar is small and do snacks and although I didn't use the restaurant I was told it was a bit expensive. Breakfast is included but don't expect too much, if I had paid extra for it I would have been very disappointed. Good value for money at €50. Make sure you learn a little Spanish as the staff didn't speak any English on my two visits.
Excellent hotel and staff. Excellent value for money. We will go there again Breakfast Buffet was not too good. No eggs, bacon etc. and not enough pastry.
Lovely bright and clean rooms. Out of town so no noise from pubs etc Staff efficient friendly, restaurant good value.Great selections of essentials in the bathroom. Difficult to find even with gps bed a bit too hard for liking
The hotel was in the mountains, overlooking Mondragon. It had lovely views of the town and neighbouring mountains. The hotel was very modern inside, beautiful big rooms, great bar (with fantastic prices), and the evening meal was brilliant. Lots of countryside to explore, but sitting out on the terrace overlooking the town with a glass of wine was lovely. My two young girls enjoyed the playground also, and there was plenty of space to play. We were only there for one night, but could easily have stayed a week. Highly recommended. None whatsoever.
i liked the fact that everything was spotlessly clean and very comfortable
The whole experience was simply great. Extremely enjoyable. Nothing
The hotel is obviously new and the decor is lovely and fresh. The rooms are very spacious, light and airy. There are lovely views and is in a quiet position. Although the staff don't speak english, they do have their restaurant menus in more than one language which was helpful - the food selection wasn't huge and was quite basic, but it was nice food. We booked this hotel as a stop off on a longer journey and our choice was based on the availability of private onsite parking. It is a bit of a pain to find and up steep hills (not good if you have a trailer!)
This is a wonderful small apartment hotel, overlooking the Atlantic Ocean and the island in the bay in the town of Lekietio. This is a renovated villa, and owner has done a terrific job. The innkeepers live on site, are extremely nice, but speak no English, which was no impediment for us although we do not speak Spanish. The rooms are quiet and tidy, the rustic hotel spotless. There was a small kitchenette and sitting room in our unit, with a large comfortable bedroom and bathroom. The innkeepers will supply a continental breakfast if you request it, but you can purchase your own supplies in town and make whatever you wish. There is plenty to do, visit the island at low tide, explore the town, and hike on the extensive walking paths.
its an excellent hotel ... we enjoyed in its environment,, so comfortable,, the staff was are helpful,, i recommend this hotel for
Beautiful hugh rooms with fantastic views in all directions. Although the host only spke spanish, she was wonderful.
The room (actually more like an apartment) was spacious and comfortable. The view from the deck was wonderful.
The view is absolutely stunning. Village on one side, sea on the other. All from the same room
Value for money.
Extremely friendly, very helpful staff. Train station to the heart Bilbao opposite the hotel.
Internet Access Should pay attention for the cleaning and it would be a 4****
Very smart hotel. Friendly helpful reception staff, with good standard of English Clean, spacious, uncluttered, practical rooms. Loved the underfloor heating. Free parking on-site. The option of reasonably priced, though not gastronomically mindblowing buffet dinner. Can't comment on the breakfast as we made our own arraignments. Not sure if the empty fridge in our room was supposed to be a mini bar or not, but we found it useful anyway. Free functional Wifi in rooms. Quiet location, the only noise we could hear from outside was the cow bells jingling in the nearby fields. The noise insulation between the rooms is less effective though - amorous couples take note ;) A little bit far from Bilbao - a car is a must. Yet another inaccurate booking.com location map icon (possibly not the hotel's fault - but don't bother trying to use it as a navigation aid - the hotel's on the main road at the northern edge of the town). A strange drain-like smell some areas of the hotel. This maybe a one off problem, poss due to intense rain during our stay.
The quietness of the location and it was easy to get to Bilbao even though it is about 20kms away. The room was very clean and comfortable. The smell of the swimming pool seemed to permeate all the public areas of the hotel and seemd to make the air in the public areas very damp. Maybe it need to be better ventilated and closed off from the rest of the hotel. The smell was not evident in our room though.
Nice natural surroundings, modern room, very good free wifi Rooms have thin walls, I could hear everything what was going on in the neighbour room
The views, the town, the staff, the room, pretty much everything was cool. Nothing. Everything was awesome.
Staff helpful, roomsvery good Food poor