Pros (+) The staff are the best! They’re attentive, thoughtful, professional and remember you. Very well managed team!
Cons (-) Can’t think of anything I don’t like and this was my 8th stay.
5 stars
Hilton Durban
12-14 Walnut Road, 4001 Durban, KwaZulu-Natal, South Africa
Durban, South Africa
See location+27 318 808 100Photos of Hilton Durban
Overview
Set in Durban, Hilton Durban Hotel is a five-minute walk from International Convention Centre Durban and provides a sauna and a swimming pool. It offers 5-star accommodation with air-conditioned rooms.
A 24-hour reception, a concierge and an express check-in and check-out feature are just some of the available services at the hotel. Additionally, the multilingual staff are on hand to offer local information.
Every elegant room at Hilton Durban Hotel features a mini bar and all the essentials for a comfortable stay. Each one comes with a flat-screen TV with satellite / cable channels, as well as a private bathroom. Rooms also include an internet connection.
The hotel's restaurants, Big Easy Winebar & Grill Durban by Ernie Els and Coral Lounge, offer dinner each night. For guests wishing to stay close for a meal, Vasco's Restaurant is on-site. The hotel's bar provides a relaxing setting for an evening drink.
Durban Railway Station is a half an hour walk from Hilton Durban Hotel, and for those arriving by car there is private parking on site. Golden Mile and Marine Parade Street are each within walking distance.
Latest deals for Hilton Durban
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Durban
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Business center
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Services and conveniences
- Conference rooms
- Business center
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Things to do
- Gift shop
- Beach access
- Fishing
- Golf
- Beauty salon
General
- Family rooms
- Soundproof rooms
- Telephone
- Privacy curtain
- Storage available
Pool and spa
- Massage
- Sauna
- Pool
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Outdoor
- Terrace/Patio
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Hilton Durban
8.3
Very good
1651 verified ratings
Wonderful
866
Very good
237
Good
249
Okay
75
Fair
120
Mediocre
52
Poor
52
Summary of reviews
Guests say
Guests have mixed feelings about their stay at this hotel. While many appreciated the central location and friendly staff, several reviews highlighted significant concerns regarding service quality and cleanliness. Issues like non-responsive staff, internet problems, and unclean pool areas impacted overall satisfaction. Despite these negatives, some guests expressed enjoyment of the elegant atmosphere and breakfast variety.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
36 reviews
7 out of 10
6 reviews
All reviews
Pros (+) Great location, nice building, is good for the time (2 days). I think is good for business people .
Cons (-) So many employees and no Valet parking, no professional concierge.
Pros (+) Special the towels are really miserable I ask for a dry cleaners few t-shirts special one Lacost they don't did dry clean and they damage completely the shirt $185 shirt
Cons (-) It is not a5 stars at all
Cons (-) Internet did not work. Staff not responsive to resolving issues. Very limited breakfast selection for the prices they charge. Far too many pieces of broken equipment in the gym.
Pros (+) Relatively good service at the Hilton, front desk was just amazing, with check in and making sure all is in order. A place to stay with a family for leisure as well as business as I've always been here only for meetings and meals before. The location, reception area, pool, gym facilities and restaurants were good, the service were pleasant and the staff friendly. Rooms needs a bit of attention to ...
Read more
Pros (+) Nothing. The rooms are dated. The services are expensive and the location is absolutely terrible.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at Hilton Durban?
Hilton Durban offers a variety of dining options including the Big Easy Winebar & Grill Durban by Ernie Els, Coral Lounge, and Vasco's Restaurant for guests wishing to stay close for a meal.
Are there any nearby attractions to Hilton Durban?
Hilton Durban is conveniently located near attractions such as the Exhibition Centre, Kwa Muhle Museum, Durban Funworld, and the beautiful Dairy Beach, all within walking distance.
What can guests expect from the rooms at Hilton Durban?
Guests can expect elegant, air-conditioned rooms at Hilton Durban, each featuring a mini bar, flat-screen TV with satellite/cable channels, and a private bathroom, ensuring a comfortable stay.
Is parking available at Hilton Durban?
For those arriving by car, there is private parking available on site at Hilton Durban, providing convenience for guests with their own transportation.
What are some of the services offered at Hilton Durban?
Hilton Durban offers a range of services including 24-hour reception, concierge service, room service, and multilingual staff on hand to offer local information, ensuring a pleasant and convenient stay for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel is conveniently located near various attractions such as the Kwa Muhle Museum, Durban Funworld, and uShaka Marine World, making it an ideal choice for those interested in exploring the city.
Consider the Dining Options
Guests have praised the hotel's dining options, particularly the Big Easy Winebar & Grill Durban by Ernie Els and Coral Lounge. Make sure to indulge in a dinner at these restaurants during your stay.
Check for Accessibility Features
The hotel offers increased accessibility and features such as elevators and multi-lingual staff, ensuring a comfortable stay for all guests, including those with specific needs.
Plan for Relaxation
Take advantage of the hotel's sauna, spa, and outdoor pool for a relaxing experience during your stay. Many guests have highlighted the value of these facilities.
Utilize the Business Services
If you're traveling for work, the hotel's business center, conference rooms, and meeting facilities provide convenient options for business travelers.
Be Mindful of Check-in and Check-out Times
While the hotel offers flexibility with check-in and check-out times, it's advisable to plan your arrival and departure accordingly to make the most of your stay.
Consider Parking Options
If you're arriving by car, take note of the private parking available on-site. This can be particularly convenient in a city like Durban.
Inquire About Room Internet Connection
Some guests have mentioned issues with the internet connection in the rooms. It might be helpful to inquire about this aspect when booking your stay.
Explore the Surrounding Area
The hotel is within walking distance of the Golden Mile and Marine Parade Street, offering easy access to the beach and promenade. Take some time to explore the surrounding area for a complete experience.
Location
12-14 Walnut Road, 4001 Durban, KwaZulu-Natal
What's nearby
- Durban International Convention Centre105 yd
- Kingsmead Cricket Ground385 yd
- Golden Mile0.4 mi
- Marine Parade Street0.5 mi
- North Beach0.6 mi
- South Beach0.7 mi
- Suncoast Casino and Entertainment World1.2 mi
- Durban Botanical Gardens1.3 mi
- Greyville Race Course1.3 mi
- Natal Observatory1.4 mi
- uShaka Marine World1.4 mi
- Moses Mabhida Stadium1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Durban
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $80 |
Average price (weekend night) | $80 |
When to book a room at Hilton Durban
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Durban King Shaka Intl |
Distance to airport | 17.8 mi |