Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.1 "Breakfast is good."
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8.1 "Location is great."10.0 "100%
liked the proximity to sightseeing ." -
6.3 "Service is ok."5.2 "52% said the
reception staff was ok ." -
4.8 "Rooms are not good."2.8 "72%
complained about the bathroom ." 4.1 "59% saidrooms were dirty ." 1.0 "90% thought they werepoorly maintained ." 4.3 "For 57%, therooms looked old ." 2.3 "77% said thebathroom was dirty ." 3.2 "68% hadproblems with the shower ." 1.6 "84% foundproblems with the furniture ." 3.0 "70% thought thetv was sub-standard ." 3.6 "64%criticized the small bathroom ." 3.9 "61% weredisappointed with the minibar ." -
3.9 "Not very clean."4.1 "59% said
rooms were dirty ." 2.3 "77% said thebathroom was dirty ." 4.0 "60% thoughtit was rather dirty ." -
3.3 "Value below average."
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3.2 "Disappointing internet connection."2.3 "77% said the
wifi quality was bad ."
Overall Rating
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8.3 "Location is great."
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8.2 "Breakfast is good."
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6.0 "Service is ok."5.2 "52% said the
reception staff was ok ." -
5.1 "Rooms are ok."6.5 "
Beds were acceptable for 65%." 5.8 "58% said theview was so-so ." -
3.7 "Not very clean."3.9 "61% said
rooms were dirty ." 1.9 "81% said thebathroom was dirty ." 4.0 "60% thoughtit was rather dirty ." -
3.3 "Internet is poor."2.4 "76% said the
wifi quality was bad ." -
3.0 "Terrible value."
Overall Rating
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8.2 "Location is great."
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8.0 "Breakfast is good."
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6.2 "Service is ok."
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5.6 "Average comfort."5.9 "
Beds were acceptable for 59%." -
4.4 "Rooms are not good."3.0 "70%
complained about the bathroom ." 4.0 "60% saidrooms were dirty ." -
3.8 "Not very clean."4.0 "60% said
rooms were dirty ." -
3.1 "Terrible value."
Overall Rating
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4.9 "Rooms are not good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.3review from
I am 82 years of age, walking with a stick, and the hotel made me most comfortable by giving me a rorm on the ground floor. No problem with stairs. Well appointed rooms for each one of us with generous beds and handy light switches. No reason to comment.
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5.3review from
The room looked neglected, there was a small fly on the ham at breakfast, on checking out I was told that they did not take credit cards which for a hotel/restaurant of this size was ridicules.
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5.2review from
- Reasonable price - good location - spacy room - Some of our goods were removed from the room by the staff while we were out - it took a while before we understood that the poor-looking breakfast buffet was not that poor. You just just had to ask for everything. Juice, yoghurt, water(!) etc. were not on the table, but you got them if you asked. a little strange interpretation of a "buffet" breakfast. - toilet paper replenishment was not included in the daily room clean up, but you had to ask for that as well - our feeling was that either the staff was completely unprofessional by not noticing these basics, or the hotel was run by ultimate cost saving policy. If the guest is too shy to ask, the hotel saves money by not offering the services. The language barrier helps on this as (contrary to the advertisement) the only english speaking person was very seldom available.
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7.0review from
The hotel was fine for our one night stay. If we would have stayed several nights (3 or more) we would have preferred a more comfortable room. The room was good, but basic. Breakfast was allright, but they could have made more out of it.
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6.6review from
Good breakfast. Nice and clean rooms. Good value for money. Good location in centre of durbuy
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7.0review from
This was exactly what we were looking for. The room was quite basic, but comfortable and clean, with a good bathroom. Staff were friendly and the breakfast was as expected. There are plenty of options for eating and drinking around the hotel, Durbuy is a lovely small town, and it is in easy driving distance of many sights and places to walk. I think they can sort out a parking pass if required, although we were silly and did not ask, so we ended up parking a 10-15 minute walk away, in the free car park at the edge of town. We did have to wait a few minutes when we arrived before there was someone around to check us in, as we arrived fairly late (about 20.30 - 21.00), and there was no bell or anything to let them know we were there.
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6.0review from
We loved the village and the countryside. We'll be back! The hotel was welcoming and well placed.
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6.8review from
Friendly staff, central location Room decor was a little tired. But all in pretty good value for money & ideal for what we wanted to do.
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8.0review from
value for money and the location
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8.0review from
very very good hotel
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7.0review from
The hotel was fine for our one night stay. If we would have stayed several nights (3 or more) we would have preferred a more comfortable room. The room was good, but basic. Breakfast was allright, but they could have made more out of it.
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6.6review from
Good breakfast. Nice and clean rooms. Good value for money. Good location in centre of durbuy
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7.0review from
This was exactly what we were looking for. The room was quite basic, but comfortable and clean, with a good bathroom. Staff were friendly and the breakfast was as expected. There are plenty of options for eating and drinking around the hotel, Durbuy is a lovely small town, and it is in easy driving distance of many sights and places to walk. I think they can sort out a parking pass if required, although we were silly and did not ask, so we ended up parking a 10-15 minute walk away, in the free car park at the edge of town. We did have to wait a few minutes when we arrived before there was someone around to check us in, as we arrived fairly late (about 20.30 - 21.00), and there was no bell or anything to let them know we were there.
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6.8review from
Friendly staff, central location Room decor was a little tired. But all in pretty good value for money & ideal for what we wanted to do.
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6.3review from
I am 82 years of age, walking with a stick, and the hotel made me most comfortable by giving me a rorm on the ground floor. No problem with stairs. Well appointed rooms for each one of us with generous beds and handy light switches. No reason to comment.
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5.3review from
The room looked neglected, there was a small fly on the ham at breakfast, on checking out I was told that they did not take credit cards which for a hotel/restaurant of this size was ridicules.
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5.2review from
- Reasonable price - good location - spacy room - Some of our goods were removed from the room by the staff while we were out - it took a while before we understood that the poor-looking breakfast buffet was not that poor. You just just had to ask for everything. Juice, yoghurt, water(!) etc. were not on the table, but you got them if you asked. a little strange interpretation of a "buffet" breakfast. - toilet paper replenishment was not included in the daily room clean up, but you had to ask for that as well - our feeling was that either the staff was completely unprofessional by not noticing these basics, or the hotel was run by ultimate cost saving policy. If the guest is too shy to ask, the hotel saves money by not offering the services. The language barrier helps on this as (contrary to the advertisement) the only english speaking person was very seldom available.
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6.0review from
We loved the village and the countryside. We'll be back! The hotel was welcoming and well placed.