Pros (+) Staff was super helpful. We even had to ask them to run us to the airport after finding no Ubers or Taxi Cabs super early in the AM. They couldn't have been nicer or more willing to go out of their wa...
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3 stars
Hilton Garden Inn Durham/University Medical Center
Photos of Hilton Garden Inn Durham/University Medical Center
Overview
Uniquely situated at Main Street near the corner of the 9th Street district, between Duke University's East and West Campus, the hotel is ideally placed to serve Duke University and the Duke Medical Center. Guests of the hotel will have easy access to the Duke campus or explore downtown Durham hot spots such as Brightleaf Square and The American Tobacco Historic District. Walk down to 9th Street, Duke's favorite spot for shopping, restaurants and student life. Enjoy complimentary hotel shuttle service within a 5-mile radius. The hotel offers the freshest approach to architecture and interior design in Durham, with a full array of services including WiFi access, HDTV, stylish beverage services, and a restaurant. Hotel features: 128 state-of-the-art overnight rooms Restaurant serving breakfast and dinner daily Lounge featuring signature drinks Complimentary fitness center featuring Precor cardio and weight training equipment Complimentary wireless internet throughout the hotel Indoor pool Outdoor patio with fire pit and luxury lounge furniture Meeting room features: 1,456 sq. ft. meeting room (56 feet x 26 feet x 11 feet) Dinner events up to 88 Classroom seating up to 72 Theater seating up to 150 Divisible into 2 rooms Additional boardroom seats 12 comfortably
Latest deals for Hilton Garden Inn Durham/University Medical Center
Queen room
King room
Double room
Standard room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Durham/University Medical Center
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Shuttle service (free)
- Business center
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Family rooms
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Shuttle service (free)
- Free parking
Bathroom
- Shower
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Things to do
- Golf
- Cycling
Bedroom
- Feather pillow
Health and safety
- Daily housekeeping
Family friendly
- Kids meals
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Hilton Garden Inn Durham/University Medical Center
8.9
Very good
274 verified ratings
Wonderful
167
Very good
50
Good
28
Okay
13
Fair
7
Mediocre
5
Poor
4
Summary of reviews
Guests say
Guests highly praised the hotel's location, noting its proximity to Duke and downtown, as well as the friendly and helpful staff. The atmosphere was also well-received, contributing to a pleasant stay. However, some guests reported issues with bed comfort and service at the bar/restaurant, indicating areas for improvement.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Pros (+) One of the best staffs I have encountered at a hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers an indoor pool, free parking, a fitness center, and a shuttle service, providing guests with convenient and enjoyable options during their stay.
Are there any concerns about the cleanliness of the hotel?
Some guests mentioned concerns about the cleanliness, such as toiletries not being fully filled and rooms not being cleaned promptly. However, many guests also praised the hotel for being very clean.
What are the best times to visit the hotel?
The high season is in September, and the low season is in November. Visitors can plan their trip accordingly to enjoy the best of what the hotel and the surrounding area have to offer.
How is the quality of the beds at the hotel?
Guests have shared positive feedback about the comfortable beds, while some mentioned specific concerns about the firmness of the pillows and the need for new and better pillows in the rooms.
Is there any feedback about the food quality at the hotel?
Guests have praised the great food options, breakfast, and service, while some mentioned a desire for more variety in the bar menu and a few concerns about the breakfast not being included in the room rate.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from the Train Tracks
Some guests reported being disturbed by train noise, so consider requesting a room away from the train tracks to ensure a quieter stay.
Utilize the Free Shuttle Service
Take advantage of the hotel's free shuttle service to Duke University, which several guests found convenient for getting around.
Explore Nearby Dining Options
The hotel is located near a variety of restaurants and bars, making it ideal for those looking to explore different dining options within walking distance.
Consider Bringing Earplugs
Due to occasional train noise, guests sensitive to sound may want to bring earplugs for a more restful sleep.
Check Room Amenities
Some guests mentioned that their rooms were not refreshed with certain items, so it may be helpful to check the room amenities upon arrival and request any necessary items from the front desk.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Note of Check-in Times
Be mindful of the hotel's check-in times, as some guests noted limited check-in times as a potential inconvenience.
Consider Accessibility Needs
If accessibility is a concern, it's advisable to inquire about accessible rooms to ensure a comfortable stay, especially for individuals with specific mobility requirements.
Enjoy the Indoor Pool
Guests appreciated the hotel's indoor pool, so consider taking advantage of this amenity during your stay for relaxation or exercise.
Plan for Breakfast
Keep in mind that breakfast may not be included, as mentioned by some guests, so plan accordingly for dining options.
Location
2102 West Main Street, Durham, NC 27705
What's nearby
- Sarah P. Duke Gardens0.6 mi
- Duke University0.6 mi
- Nasher Museum of Art0.6 mi
- Cameron Indoor Stadium1.1 mi
- Wallace Wade Stadium1.2 mi
- Jack Coombs Field1.2 mi
- Durham Athletic Park Stadium1.3 mi
- Durham Centre1.3 mi
- Carolina Theatre1.4 mi
- John Sprunt Hill House1.5 mi
- Hill Building1.5 mi
- Durham Bulls Athletic Park1.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Durham/University Medical Center
Low season | March |
|---|---|
High season | October |
Average price (weeknight) | $185 |
Average price (weekend night) | $270 |
When to book a room at Hilton Garden Inn Durham/University Medical Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Durham/University Medical Center
FAQs when booking at Hilton Garden Inn Durham/University Medical Center
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Value for money | 8.2 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | Raleigh-Durham |
Distance to airport | 11.7 mi |
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