Overview

Novum Hotel Madison Düsseldorf Hauptbahnhof

Graf-Adolf-Strasse 94, 40210 Dusseldorf, North Rhine-Westphalia, Germany
+49 211 16 850

$34+

Overall guest ratings

6.7/10 Good
Based on 4,217 reviews

Review highlights

  • 8.8
  • 6.6
  • 4.8
  • 4.1

Good to know

  • Friendly service
  • Train station is close

Nearby

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    About

    Location. This Dusseldorf hotel is 200 meters from the city’s main train station and within 1.5 kilometers of the Wilhelm Marx House, Dusseldorf Opera House, and City Hall.

    Hotel Features. Amenities include complimentary wireless Internet access and newspapers in the lobby. Nearby parking is available for a surcharge. This is a smoke-free property. Fines apply for violations.

    Guestrooms. Amenities featured in the hotel's 140 individually furnished guestrooms include complimentary wireless internet access, sofa beds, newspapers, premium bedding with cotton sheets, daily housekeeping, and satellite TVs. Bathrooms feature hair dryers, complimentary toiletries, and handheld showers.

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    Amenities

    • Free Wi-Fi
    • Business center
    • No smoking
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Storage available
    • Internet
    • Parking
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall Rating

    6.7 Good
    Based on 4,217 reviews
    • 8.8 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      8.3 "83% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 6.6 "Service is ok."
      6.2 "Only 62% thought the service was professional."
    • 6.0 "Breakfast is mediocre."
    • 5.3 "Internet is average."
    • 4.8 "Not very clean."
      4.7 "53% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
      4.5 "55% thought it was rather dirty."
      2.9 "Unclean dining area, according to 71%."
    • 4.1 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      3.2 "68% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
      2.0 "80% found problems with the furniture."
      2.2 "For 78%, the rooms looked old."
      2.8 "72% said the bathroom was dirty."
      0.5 "Air conditioning was criticized by 95%."
      0.1 "99% were disappointed with the minibar."
      1.5 "85% had problems with the shower."
      1.7 "83% thought the tv was sub-standard."
      2.1 "79% were unhappy with the view."
      0.8 "92% were unsatisfied with the kitchenette."
    • 2.5 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      2.5 "For 75%, the lobby entrance was sub-standard."
      3.9 "61% didn't like the unstylish hotel."
      0.0 "100% criticized the plain hotel."
    • 2.0 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
      1.0 "90% complained about the elevator."
      2.5 "For 75%, the lobby entrance was sub-standard."
      2.7 "73% didn't like the architecture."
      3.3 "67% found the grounds unpleasant."
    • 1.0 "Bar is disappointing."
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    Overall Rating

    6.5 Good
    Based on 1,644 reviews
    • 9.0 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Service is ok."
      6.4 "Only 64% thought the service was professional."
    • 5.3 "Internet is average."
    • 3.9 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
    • 3.9 "Not very clean."
      3.9 "61% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
      4.3 "57% thought it was rather dirty."
    • 3.5 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      3.9 "61% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      1.2 "88% had problems with the shower."
      2.2 "For 78%, the rooms looked old."
      0.5 "Air conditioning was criticized by 95%."
      2.8 "72% said the bathroom was dirty."
      0.1 "99% were disappointed with the minibar."
      1.5 "85% thought the tv was sub-standard."
    • 2.5 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      4.9 "Unfriendly atmosphere, according to 51%."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 1.8 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      2.5 "For 75%, the lobby entrance was sub-standard."
      1.4 "86% thought the facilities needed updating."
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    Overall Rating

    6.5 Good
    Based on 1,096 reviews
    • 8.3 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
    • 6.5 "Service is ok."
      6.3 "Only 63% thought the service was professional."
    • 6.3 "Breakfast is mediocre."
    • 5.7 "Internet is average."
    • 4.4 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
    • 4.1 "Not very clean."
      4.2 "58% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
      2.4 "76% said the bathroom was dirty."
    • 3.6 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      2.9 "71% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      0.7 "Air conditioning was criticized by 93%."
      2.1 "79% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
      2.4 "76% said the bathroom was dirty."
      0.1 "99% were disappointed with the minibar."
      1.6 "84% had problems with the shower."
    • 2.0 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      4.5 "Unfriendly atmosphere, according to 55%."
    • 1.9 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
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    Overall Rating

    6.8 Good
    Based on 379 reviews
    • 9.0 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 7.5 "High value."
    • 7.2 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Internet is average."
    • 5.3 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      1.1 "89% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      2.4 "76% found problems with the furniture."
      0.1 "99% were disappointed with the minibar."
      0.5 "Air conditioning was criticized by 95%."
      4.5 "55% didn't like the uncomfortable beds."
      2.4 "For 76%, the rooms looked old."
    • 2.8 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      2.6 "For 74%, the lobby entrance was sub-standard."
    • 2.5 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      2.6 "For 74%, the lobby entrance was sub-standard."
      1.2 "88% thought the facilities needed updating."
    View all review categories

    Overall Rating

    6.7 Good
    Based on 1,096 reviews
    • 9.2 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
    • 5.4 "Breakfast is mediocre."
    • 5.3 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.8 "Only 58% thought the service was professional."
    • 4.9 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.5 "Not very clean."
      4.6 "54% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
      4.5 "55% thought it was rather dirty."
    • 4.0 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      2.5 "For 75%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      1.3 "87% thought they were poorly maintained."
      2.5 "75% said the bathroom was dirty."
      1.5 "85% had problems with the shower."
      0.1 "99% were disappointed with the minibar."
      0.7 "Air conditioning was criticized by 93%."
    • 2.5 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
    • 1.9 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
    View all review categories
    Good to know
    "Friendly service"
    "Train station is close"
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